{"id":984,"date":"2020-11-02T17:27:00","date_gmt":"2023-09-07T17:27:06","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=984"},"modified":"2024-10-22T19:11:38","modified_gmt":"2024-10-22T19:11:38","slug":"winter-21-release","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/mx\/blog\/winter-21-release\/","title":{"rendered":"Winter \u201921 Release"},"content":{"rendered":"\n

\u00a1Nos complace anunciar que Winter \u201821 ya est\u00e1 disponible para clientes de todo el mundo!<\/p>\n\n\n\n

La \u00faltima versi\u00f3n de Salesforce trae cientos de nuevos productos y funciones que impulsan mejores experiencias digitales para tus clientes y ayudan a profundizar las relaciones con tus clientes. Customer 360 Audiences <\/b>de Marketing Cloud ayuda a los especialistas de marketing a unificar los datos para permitir interacciones m\u00e1s personalizadas. A medida que una mayor dependencia de las herramientas digitales refuerza la necesidad de privacidad de los datos, Privacy Center<\/b> simplifica el gobierno de los datos y el cumplimiento de la privacidad.<\/p>\n\n\n\n

Para ayudar a las organizaciones en sus nuevas formas de operar, Work.com<\/b> ahora incluye Gesti\u00f3n de filas<\/b> para conectar experiencias digitales y en persona de manera segura, Transmisi\u00f3n de mensajes<\/b> para llegar a los clientes de manera m\u00e1s r\u00e1pida y eficaz, y Tarjetas de confianza<\/b> digitales para reforzar la confianza del cliente y aumentar la confianza del comprador.<\/p>\n\n\n\n

Tambi\u00e9n estamos mejorando nuestros productos existentes para satisfacer tus necesidades con mejoras en High Velocity Sales<\/b> y B2B Commerce en Lightning Experience<\/b>, \u00a1y m\u00e1s!<\/p>\n\n\n\n

Aprovecha nuestro lanzamiento de Winter ’21 y las actualizaciones de funciones con estos 4 pasos: <\/p>\n\n\n\n

    \n
  1. Consulta las principales nuevas funciones de cada nube en esta gu\u00eda de lanzamiento de Winter \u201921<\/a>, dise\u00f1ada espec\u00edficamente para Brasil.<\/li>\n\n\n\n
  2. Profundiza en la actualizaci\u00f3n de cada funci\u00f3n con las notas de la versi\u00f3n Winter \u201921<\/a><\/li>\n\n\n\n
  3. Realiza el recorrido de los aspectos m\u00e1s destacados del lanzamiento de Winter \u201921<\/a> para adquirir m\u00e1s habilidades sobre nuevos productos y funciones<\/li>\n<\/ol>\n\n\n\n

    \u00bfTienes ideas para mejorar nuestro producto? Publ\u00edcalas en el recientemente renovado IdeaExchange<\/a> o vota por las ideas existentes para que podamos ayudarte a maximizar tu impacto con Salesforce.<\/p>\n\n\n\n

    \n\t
    \n\n\t\t
    \n\t\t\t

    Descubre el poder de Customer 360<\/h2>\n\t\t\t\t\t\t\t

    La magia de los datos al alcance de todas las equipos. Re\u00fane los equipos de marketing, ventas, e-commerce, atenci\u00f3n al cliente y TI en torno al cliente y centraliza su operaci\u00f3n en una \u00fanica plataforma. <\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t

    \n\t\t\t\t\tVer m\u00e1s<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t
    \n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\t\t
    <\/div>\n\t\n\t\t\t\n\t\t\"\"\n\n\t\t\n\t\t\t\t\t\"\"\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t<\/div>\n\n\n\n

    <\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

    \u00a1Nos complace anunciar que Winter \u201821 ya est\u00e1 disponible para clientes de todo el mundo!<\/p>\n","protected":false},"author":1,"featured_media":986,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_justforyou_enable_alt":true,"optimizely_content_id":"","post_meta_title":"","ai_synopsis":"","footnotes":""},"sf_topic":[19,5,2,88,28,449,448,450],"sf_content_type":[],"blog":[324,336,346,347,352,368],"coauthors":[4],"class_list":["post-984","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","sf_topic-crm","sf_topic-marketing","sf_topic-sales","sf_topic-service","sf_topic-commerce","sf_topic-marketing-cloud","sf_topic-sales-cloud","sf_topic-service-cloud","blog-sales-cloud","blog-commerce","blog-marketing","blog-sales","blog-service","blog-crm"],"yoast_head":"\nWinter \u201921 Release | Salesforce<\/title>\n<meta name=\"description\" content=\"\u00a1Nos complace anunciar que Winter \u201821 ya est\u00e1 disponible para clientes de todo el mundo!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/mx\/blog\/winter-21-release\/\" \/>\n<meta property=\"og:locale\" content=\"es_MX\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Winter \u201921 Release | Salesforce\" \/>\n<meta property=\"og:description\" content=\"\u00a1Nos complace anunciar que Winter \u201821 ya est\u00e1 disponible para clientes de todo el mundo!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.salesforce.com\/mx\/blog\/winter-21-release\/\" \/>\n<meta property=\"og:site_name\" content=\"Salesforce\" \/>\n<meta property=\"article:published_time\" content=\"2023-09-07T17:27:06+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-10-22T19:11:38+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.salesforce.com\/mx\/blog\/wp-content\/uploads\/sites\/11\/2023\/09\/winter-21-release.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"500\" \/>\n\t<meta property=\"og:image:height\" content=\"280\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Salesforce LATAM\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"digital-delivery-operations7076\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutos\" \/>\n\t<meta name=\"twitter:label3\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data3\" content=\"Salesforce LATAM\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.salesforce.com\/mx\/blog\/winter-21-release\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.salesforce.com\/mx\/blog\/winter-21-release\/\"},\"author\":[{\"@id\":\"https:\/\/www.salesforce.com\/mx\/blog\/#\/schema\/person\/image\/db53ece7ac036aafdb1246e656d3421d\"}],\"headline\":\"Winter \u201921 Release\",\"datePublished\":\"2023-09-07T17:27:06+00:00\",\"dateModified\":\"2024-10-22T19:11:38+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.salesforce.com\/mx\/blog\/winter-21-release\/\"},\"wordCount\":293,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.salesforce.com\/mx\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.salesforce.com\/mx\/blog\/winter-21-release\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.salesforce.com\/mx\/blog\/wp-content\/uploads\/sites\/11\/2023\/09\/winter-21-release.jpg\",\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.salesforce.com\/mx\/blog\/winter-21-release\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.salesforce.com\/mx\/blog\/winter-21-release\/\",\"url\":\"https:\/\/www.salesforce.com\/mx\/blog\/winter-21-release\/\",\"name\":\"Winter \u201921 Release | Salesforce\",\"isPartOf\":{\"@id\":\"https:\/\/www.salesforce.com\/mx\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.salesforce.com\/mx\/blog\/winter-21-release\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.salesforce.com\/mx\/blog\/winter-21-release\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.salesforce.com\/mx\/blog\/wp-content\/uploads\/sites\/11\/2023\/09\/winter-21-release.jpg\",\"datePublished\":\"2023-09-07T17:27:06+00:00\",\"dateModified\":\"2024-10-22T19:11:38+00:00\",\"description\":\"\u00a1Nos complace anunciar que Winter \u201821 ya est\u00e1 disponible para clientes de todo el mundo!\",\"breadcrumb\":{\"@id\":\"https:\/\/www.salesforce.com\/mx\/blog\/winter-21-release\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.salesforce.com\/mx\/blog\/winter-21-release\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\/\/www.salesforce.com\/mx\/blog\/winter-21-release\/#primaryimage\",\"url\":\"https:\/\/www.salesforce.com\/mx\/blog\/wp-content\/uploads\/sites\/11\/2023\/09\/winter-21-release.jpg\",\"contentUrl\":\"https:\/\/www.salesforce.com\/mx\/blog\/wp-content\/uploads\/sites\/11\/2023\/09\/winter-21-release.jpg\",\"width\":500,\"height\":280,\"caption\":\"Lanzamiento de Winter 21\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.salesforce.com\/mx\/blog\/winter-21-release\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.salesforce.com\/mx\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Winter \u201921 Release\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.salesforce.com\/mx\/blog\/#website\",\"url\":\"https:\/\/www.salesforce.com\/mx\/blog\/\",\"name\":\"Salesforce\",\"description\":\"Noticias, consejos e ideas del l\u00edder global en la nube\",\"publisher\":{\"@id\":\"https:\/\/www.salesforce.com\/mx\/blog\/#organization\"},\"alternateName\":\"Salesforce LATAM Blog\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.salesforce.com\/mx\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.salesforce.com\/mx\/blog\/#organization\",\"name\":\"Salesforce\",\"url\":\"https:\/\/www.salesforce.com\/mx\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\/\/www.salesforce.com\/mx\/blog\/#\/schema\/logo\/image\/\",\"url\":\"\",\"contentUrl\":\"\",\"caption\":\"Salesforce\"},\"image\":{\"@id\":\"https:\/\/www.salesforce.com\/mx\/blog\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.salesforce.com\/mx\/blog\/#\/schema\/person\/image\/db53ece7ac036aafdb1246e656d3421d\",\"name\":\"Salesforce LATAM\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\/\/www.salesforce.com\/mx\/blog\/#\/schema\/person\/image\/6743583b146bf9f6d57d73590f53bef2\",\"url\":\"https:\/\/www.salesforce.com\/mx\/blog\/wp-content\/uploads\/sites\/11\/2023\/09\/salesforce-icon.webp?w=150&h=150&crop=1\",\"contentUrl\":\"https:\/\/www.salesforce.com\/mx\/blog\/wp-content\/uploads\/sites\/11\/2023\/09\/salesforce-icon.webp?w=150&h=150&crop=1\",\"width\":\"150\",\"height\":\"150\",\"caption\":\"Salesforce LATAM\"},\"description\":\"Somos una plataforma de gesti\u00f3n de relaciones con clientes (CRM) basada en la nube, que ayuda a las empresas a administrar sus operaciones de ventas, marketing, atenci\u00f3n al cliente y otras operaciones comerciales en un solo lugar.\",\"url\":\"https:\/\/www.salesforce.com\/mx\/blog\/author\/mexico\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Winter \u201921 Release | Salesforce","description":"\u00a1Nos complace anunciar que Winter \u201821 ya est\u00e1 disponible para clientes de todo el mundo!","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.salesforce.com\/mx\/blog\/winter-21-release\/","og_locale":"es_MX","og_type":"article","og_title":"Winter \u201921 Release | Salesforce","og_description":"\u00a1Nos complace anunciar que Winter \u201821 ya est\u00e1 disponible para clientes de todo el mundo!","og_url":"https:\/\/www.salesforce.com\/mx\/blog\/winter-21-release\/","og_site_name":"Salesforce","article_published_time":"2023-09-07T17:27:06+00:00","article_modified_time":"2024-10-22T19:11:38+00:00","og_image":[{"width":500,"height":280,"url":"https:\/\/www.salesforce.com\/mx\/blog\/wp-content\/uploads\/sites\/11\/2023\/09\/winter-21-release.jpg","type":"image\/jpeg"}],"author":"Salesforce LATAM","twitter_card":"summary_large_image","twitter_misc":{"Escrito por":"digital-delivery-operations7076","Tiempo de lectura":"2 minutos","Written by":"Salesforce LATAM"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.salesforce.com\/mx\/blog\/winter-21-release\/#article","isPartOf":{"@id":"https:\/\/www.salesforce.com\/mx\/blog\/winter-21-release\/"},"author":[{"@id":"https:\/\/www.salesforce.com\/mx\/blog\/#\/schema\/person\/image\/db53ece7ac036aafdb1246e656d3421d"}],"headline":"Winter \u201921 Release","datePublished":"2023-09-07T17:27:06+00:00","dateModified":"2024-10-22T19:11:38+00:00","mainEntityOfPage":{"@id":"https:\/\/www.salesforce.com\/mx\/blog\/winter-21-release\/"},"wordCount":293,"commentCount":0,"publisher":{"@id":"https:\/\/www.salesforce.com\/mx\/blog\/#organization"},"image":{"@id":"https:\/\/www.salesforce.com\/mx\/blog\/winter-21-release\/#primaryimage"},"thumbnailUrl":"https:\/\/www.salesforce.com\/mx\/blog\/wp-content\/uploads\/sites\/11\/2023\/09\/winter-21-release.jpg","inLanguage":"es","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.salesforce.com\/mx\/blog\/winter-21-release\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.salesforce.com\/mx\/blog\/winter-21-release\/","url":"https:\/\/www.salesforce.com\/mx\/blog\/winter-21-release\/","name":"Winter \u201921 Release | Salesforce","isPartOf":{"@id":"https:\/\/www.salesforce.com\/mx\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.salesforce.com\/mx\/blog\/winter-21-release\/#primaryimage"},"image":{"@id":"https:\/\/www.salesforce.com\/mx\/blog\/winter-21-release\/#primaryimage"},"thumbnailUrl":"https:\/\/www.salesforce.com\/mx\/blog\/wp-content\/uploads\/sites\/11\/2023\/09\/winter-21-release.jpg","datePublished":"2023-09-07T17:27:06+00:00","dateModified":"2024-10-22T19:11:38+00:00","description":"\u00a1Nos complace anunciar que Winter \u201821 ya est\u00e1 disponible para clientes de todo el mundo!","breadcrumb":{"@id":"https:\/\/www.salesforce.com\/mx\/blog\/winter-21-release\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.salesforce.com\/mx\/blog\/winter-21-release\/"]}]},{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/www.salesforce.com\/mx\/blog\/winter-21-release\/#primaryimage","url":"https:\/\/www.salesforce.com\/mx\/blog\/wp-content\/uploads\/sites\/11\/2023\/09\/winter-21-release.jpg","contentUrl":"https:\/\/www.salesforce.com\/mx\/blog\/wp-content\/uploads\/sites\/11\/2023\/09\/winter-21-release.jpg","width":500,"height":280,"caption":"Lanzamiento de Winter 21"},{"@type":"BreadcrumbList","@id":"https:\/\/www.salesforce.com\/mx\/blog\/winter-21-release\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.salesforce.com\/mx\/blog\/"},{"@type":"ListItem","position":2,"name":"Winter \u201921 Release"}]},{"@type":"WebSite","@id":"https:\/\/www.salesforce.com\/mx\/blog\/#website","url":"https:\/\/www.salesforce.com\/mx\/blog\/","name":"Salesforce","description":"Noticias, consejos e ideas del l\u00edder global en la nube","publisher":{"@id":"https:\/\/www.salesforce.com\/mx\/blog\/#organization"},"alternateName":"Salesforce LATAM Blog","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.salesforce.com\/mx\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es"},{"@type":"Organization","@id":"https:\/\/www.salesforce.com\/mx\/blog\/#organization","name":"Salesforce","url":"https:\/\/www.salesforce.com\/mx\/blog\/","logo":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/www.salesforce.com\/mx\/blog\/#\/schema\/logo\/image\/","url":"","contentUrl":"","caption":"Salesforce"},"image":{"@id":"https:\/\/www.salesforce.com\/mx\/blog\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/www.salesforce.com\/mx\/blog\/#\/schema\/person\/image\/db53ece7ac036aafdb1246e656d3421d","name":"Salesforce LATAM","image":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/www.salesforce.com\/mx\/blog\/#\/schema\/person\/image\/6743583b146bf9f6d57d73590f53bef2","url":"https:\/\/www.salesforce.com\/mx\/blog\/wp-content\/uploads\/sites\/11\/2023\/09\/salesforce-icon.webp?w=150&h=150&crop=1","contentUrl":"https:\/\/www.salesforce.com\/mx\/blog\/wp-content\/uploads\/sites\/11\/2023\/09\/salesforce-icon.webp?w=150&h=150&crop=1","width":"150","height":"150","caption":"Salesforce LATAM"},"description":"Somos una plataforma de gesti\u00f3n de relaciones con clientes (CRM) basada en la nube, que ayuda a las empresas a administrar sus operaciones de ventas, marketing, atenci\u00f3n al cliente y otras operaciones comerciales en un solo lugar.","url":"https:\/\/www.salesforce.com\/mx\/blog\/author\/mexico\/"}]}},"jetpack_featured_media_url":"https:\/\/www.salesforce.com\/mx\/blog\/wp-content\/uploads\/sites\/11\/2023\/09\/winter-21-release.jpg","distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Salesforce","distributor_original_site_url":"https:\/\/www.salesforce.com\/mx\/blog","push-errors":false,"_links":{"self":[{"href":"https:\/\/www.salesforce.com\/mx\/blog\/wp-json\/wp\/v2\/posts\/984","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.salesforce.com\/mx\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.salesforce.com\/mx\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.salesforce.com\/mx\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.salesforce.com\/mx\/blog\/wp-json\/wp\/v2\/comments?post=984"}],"version-history":[{"count":3,"href":"https:\/\/www.salesforce.com\/mx\/blog\/wp-json\/wp\/v2\/posts\/984\/revisions"}],"predecessor-version":[{"id":1925,"href":"https:\/\/www.salesforce.com\/mx\/blog\/wp-json\/wp\/v2\/posts\/984\/revisions\/1925"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.salesforce.com\/mx\/blog\/wp-json\/wp\/v2\/media\/986"}],"wp:attachment":[{"href":"https:\/\/www.salesforce.com\/mx\/blog\/wp-json\/wp\/v2\/media?parent=984"}],"wp:term":[{"taxonomy":"sf_topic","embeddable":true,"href":"https:\/\/www.salesforce.com\/mx\/blog\/wp-json\/wp\/v2\/sf_topic?post=984"},{"taxonomy":"sf_content_type","embeddable":true,"href":"https:\/\/www.salesforce.com\/mx\/blog\/wp-json\/wp\/v2\/sf_content_type?post=984"},{"taxonomy":"blog","embeddable":true,"href":"https:\/\/www.salesforce.com\/mx\/blog\/wp-json\/wp\/v2\/blog?post=984"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.salesforce.com\/mx\/blog\/wp-json\/wp\/v2\/coauthors?post=984"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}