Small business resources

We’ve created a wealth of resources for you to watch, read, and share. And if there’s something that you can’t find, contact us. It’s very likely that one of our reps will have the answer.

How a CRM Helps
Your Business Grow



Tips for small business

Small Business, Big Impact

Punch Above Your Weight: Small Business, Big Impact

Learn how a CRM solution like Salesforce can help your small business.

Best Practices to Grow Your Business

Best Practices to Grow Your Business

See how you can set your business strategy, free up your time, and connect to customers.

Secrets to Business Growth

3 Success Stories: Secrets to Business Growth

Lessons for any small business from three entrepreneurs in the retail, fashion, and spirits industries.


Customer relationship management (CRM) for small business

How a CRM Solution Helps Small Business

How CRM Helps Small Businesses

Pack the power of big business, and keep small-business agility, with one place to put customer data.

Simplifying the Modern Sales Cycle

Simplifying the Modern Sales Cycle

This e-book will outline exactly how a CRM solution can streamline the sales process.

Your Complete CRM Handbook

Your Complete CRM Handbook

Is now the right time for CRM? Read this e-book and decide whether your business should invest.


Sales to win customers

5 Ways to Improve Outbound Sales Performance

5 Ways to Improve Outbound Sales Performance

Learn five great methods to gain higher quality sales leads.

5 Secrets to Build Your Sales Pipeline

5 Secrets to Building Pipeline and Keep It Growing

Find out how to provide your teams with the right tools and methods.

The Guide to Winning Sales Every Time

The Guide to Winning Sales Every Time

See how to transform your sales team into winners.


Marketing to find customers

How to Grow your Small Business with Marketing

How to Grow Your Small Business with Marketing

Instructions on how you can put key marketing concepts to use to grow your business.

Big marketing dream

Growing Your Business with Automation

Save time, accelerate your sales cycle, and grow your business with marketing automation.

How to be Your Own Marketer

How to Be Your Own Marketer

Use email and lead nurturing to turn your personal marketing efforts into a promotional operation.


Customer service to keep customers

20 Customer Service Best Practices

20 Customer Service Best Practices

Address your always-connected customers with exceptional support across multiple channels and devices.

The True Cost of Bad Customer Service

The True Cost of Bad Customer Service

Learn the true impact of bad customer service and its affect on customer loyalty and satisfaction.

5 Ways to Grow Your Business with Customer Service

5 Tips for Small Business to Appear Bigger with Great Customer Service

Customer service can make your business look bigger than it is.




Small Business Spotlight

Each week we put one of our emerging small-business partners in the spotlight and ask them to write about their experiences with Salesforce. The guest bloggers come from all different industries but have one thing in common: the desire to take their businesses as far as they can, as fast as possible. Take a minute now to read our latest post.


Realice un tour guiado interactivo.

Conozca de qué manera un gerente de ventas y un representante de ventas utilizan Salesforce para gestionar su día. Este tour interactivo lo guía a través de las diferentes capacidades de Salesforce. Pruebe la aplicación de CRM n.º 1 del mundo hoy mismo.

Tour guiado

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