From small, self-managed companies, to medium-sized organisations and leading international corporations, CRM (customer relationship management) and contact management are the proven way to focus on what matters in business and drive results. But with a variety of CRM software options out there, how do you choose? A quick glance at CRM software review sites show why Salesforce is the #1 CRM for businesses of all sizes.
With over 1,500 CRM software reviews, G2 Crowd users rated Salesforce as the leader in CRM software. With an overall score of 88/100, Salesforce CRM scored highest among 30 other CRM providers.
- 85% higher on overall CRM functionality
- 80% better in scalability than any other vendors outside the leader category
- 84% of customers would recommend the product to peers
- 87% of users believe Salesforce CRM is headed in the right direction
- Satisfaction with integration APIs was 94%
See what some of our customers have to say about Salesforce:
“We chose Salesforce because it was very flexible and easy to customise. That was very important to us — to ensure that this became our CRM, and had our language and processes.”
“Salesforce gives our investment advisors a platform to build deeper relationships and deliver an enhanced experience to their clients.”
“With Salesforce, not only do we get real time reporting, but by consolidating all of our feedback — almost 55,000 cases each year — we can get more accurate reporting, spot trends more quickly, and identify and fix issues.”
“Salesforce is a beast. As a web developer with a computer science background, I can’t help but favor programs that are built with scalability at the forefront. Salesforce allows for the ultimate customisation.”
“We realised enormous gains when we replaced Lotus Notes with Salesforce: license processing increased 75%, commissions accelerated 89%, and revenue grew 40%.”