Service pricing

Make customers happier using all the features in the #1 platform for service.

Salesforce Essentials

Out-of-the-box service solution for up to 10 users
$ 25
(billed annually)

Lightning Professional

Complete service CRM for teams of any size
$ 75
(billed annually)

Lightning Enterprise

Customisable CRM for comprehensive service
$ 150
(billed annually)
* This edition requires an annual contract. Monthly pricing available.

**Salesforce Essentials includes Help Center with up to 5 sites and does not include Lightning Bolt.

***25 bot conversations per user per month included with live agent, additional for other channels like messaging.

This page is provided for information purposes only and is not warranted to be error-free, nor is it subject to any other warranties.

Looking for a fully customisable solution?

Service Cloud Lightning gives companies access to the full power of customisation and integration capabilities of the Salesforce platform. With Service Cloud Lightning you can deliver connected, faster, smarter, and more personalised service for every customer.

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