Provide smarter, faster service with the world’s #1 customer support solution.

Get help desk services designed for small business needs.

Set up fast and see how easy customer service can be.


Reach your customers everywhere on email, social, phone, and chat.

Route inquiries from all channels through one easy-to-use console, ensuring customers get to the right agents, right away — no customisation required.




Empower both customers and agents with intelligent self-service.

Help customers quickly find their own answers and assist each other with branded self-service sites and customer communities. Service Cloud also gives agents an easy-to-use knowledge base for consistent, correct answers that drive customer satisfaction.



** Salesforce Customer Success Metrics Survey, conducted 2015-2017 among 7,000+ customers randomly selected. Response sizes per question vary.

Try the simple, out-of-the-box customer service CRM.


Salesforce Essentials

Out-of-the-box service solution for up to 10 users
$ 25
(billed annually)

Lightning Professional

Complete service CRM for teams of any size
$ 75
(billed annually)

Lightning Enterprise

Customisable CRM for comprehensive service
$ 150
(billed annually)
* This edition requires an annual contract. Monthly pricing available on Essentials edition.

Let’s talk about your path to success.

Discover how Salesforce is committed to your success. Learn how we can help you find, win, and keep customers to grow.