Digital Transformation
Salesforce Response to the Israel-Hamas War
Digital Transformation
Expanded Salesforce and AWS Partnership Enables Trusted AI Apps, Data-Powered Experiences, and More
Customer Success
Resale Reshaped: How Salesforce Helped Goodwill Navigate a Shift to Digital Commerce
Artificial Intelligence
Salesforce Unveils New AI-Powered Sales Innovations to Accelerate Productivity and Growth
Artificial Intelligence
Evolutionary AI: From Apple’s Knowledge Navigator to Salesforce Einstein
Artificial Intelligence
Salesforce Launches Next Generation of Einstein, Bringing a Conversational AI Assistant to Every CRM Application and Customer Experience
Digital Transformation
Lights, Camera, Action: Tableau and IMDb Launch Data Visualization Campaign for Movie Lovers
Latest News & Announcements
Digital Transformation
Salesforce Data Reveals Record-Breaking Cyber Week: $298B in Global Digital Sales, $51B in AI-Influenced Purchases
Digital Transformation
Expanded Salesforce and AWS Partnership Enables Trusted AI Apps, Data-Powered Experiences, and More
Awards and Recognition
Salesforce Recognized as a Leader in the 2023 Gartner® Magic Quadrant™ for CRM Customer Engagement Center
Stakeholder Capitalism
Salesforce Delivers 3M Upskilling Opportunities for Women in Indo-Pacific, Helping Close the Gender Skills Gap
Artificial Intelligence
Salesforce Service Cloud Gets Smarter with New AI-Powered Insights
Spotlight
Einstein Copilot
The latest on Salesforce’s generative AI-powered conversational assistant for every Salesforce application.
Artificial Intelligence
Salesforce Launches Next Generation of Einstein, Bringing a Conversational AI Assistant to Every CRM Application and Customer Experience
Artificial Intelligence
How Salesforce’s Data Cloud Drives the Next Generation of AI-Powered Enterprise Apps
Artificial Intelligence
From Copilot to CoOrchestration
Insights
Executive perspectives, original research, and the stories behind the news from the world’s #1 AI CRM.
Customer Stories
How Salesforce customers are applying AI, data, and CRM to connect with their customers in new ways.
Customer Success
Popular Atlanta Retailer Aaron’s Elevates Marketing and Commerce Experiences with Salesforce
Customer Success
Resale Reshaped: How Salesforce Helped Goodwill Navigate a Shift to Digital Commerce
Artificial Intelligence
Williams-Sonoma, Inc. and Salesforce Team Up to Serve Customers at Home
Awards and Recognition
Salesforce Recognized as a Leader in the 2023 Gartner® Magic Quadrant™ for CRM Customer Engagement Center
Artificial Intelligence
AI Assistants Everywhere: Why Ethical And Responsible AI Is Our Most Important Investment
Digital Transformation
Shoppers Play ‘Discount Chicken’ and Tap Into AI as They Await Cyber Week Deals
Artificial Intelligence
Watch: News You Should Know This Holiday Season
Newsroom Stat Library
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Artificial Intelligence
More than Half of Generative AI Adopters Use Unapproved Tools at Work
Customer Success
Popular Atlanta Retailer Aaron’s Elevates Marketing and Commerce Experiences with Salesforce
Salesforce in the News
SiliconANGLE
Salesforce adds more generative AI features to Sales Cloud
CX Today
Salesforce Launches Analytics App ‘Service Intelligence’
GQ
Marc Benioff’s Secrets to Happiness
Fortune
Fortune 50 Innovators – Salesforce
The Next Generation of Einstein
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