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Digital Transformation

Salesforce Expands Service Cloud Digital Engagement Capabilities, Equipping Contact Centers with the Data They Need to Drive Growth

Artificial Intelligence

Typeface Expands Salesforce Marketing Cloud Integrations from AI-First Content Creation to Building Campaign Workflows

Digital Transformation

Salesforce Launches Commerce Cloud Features to Help Merchants Deliver Richer Online Shopping Experiences – From Site Development to Customer Checkout

Artificial Intelligence

Salesforce Extends Generative AI Capabilities to Channel Sales Teams

Artificial Intelligence

Salesforce Launches MuleSoft B2B and B2C Integration with AI to Enhance End-to-End Order Lifecycle Management

Artificial Intelligence

Salesforce Summer ’24 Release: Bring Your Own LLM, Vector Databases, Slack AI, and Zero Copy Updates

Artificial Intelligence

New AI Tools for Education Cloud Help Schools Enhance Student Support, Improve Career Readiness, and Grow Enrollment

Artificial Intelligence

Salesforce Announces Unified Knowledge, Helping Service Organizations Use Third-Party Data to Power Generative AI and Self-Service Experiences

Digital Transformation

Beyond Inc. Announces Expanded Investment in Salesforce Solutions to Drive Richer Customer Engagement and Experiences

Awards and Recognition

Salesforce Ranked #1 CRM Provider for 11th Consecutive Year

Digital Transformation

Slack Sales Elevate: Rochester Electronics Sells More Efficiently with CRM Data Delivered Directly into Slack

Data

Tableau and Databricks Expand Strategic Partnership