Skip to Content
Skip to Footer

Awards and Recognition

Salesforce Health Cloud Named a Leader In Enterprise Health Clouds By Independent Research Firm

Achieved highest score among all reviewed vendors in strategy category SAN FRANCISCO—August 2, 2017—Salesforce [NYSE: CRM], the global leader in CRM,

Achieved highest score among all reviewed vendors in strategy category

SAN FRANCISCO—August 2, 2017—Salesforce [NYSE: CRM], the global leader in CRM, today announced that Salesforce Health Cloud was named a leader in the Forrester Research, Inc. July 2017 report The Forrester Wave™: Enterprise Health Clouds, Q3, 2017. The report evaluated 10 vendors based on 37 criteria grouped into three categories: strategy, current offering and market presence. Salesforce received the highest possible score in the strategy category. Health Cloud also received the highest scores possible for patient engagement and governance under the current offering category.

“Increasingly we see healthcare organizations adopting modern cloud platforms to engage patients, improve care and lower costs,” said Dr. Joshua Newman, Chief Medical Officer, Salesforce. “With Salesforce Health Cloud, these organizations are building deeper patient relationships to support healthier outcomes. We believe that being named a leader in the Forrester Wave validates the work we have been doing to move the industry from a focus on patient records to patient relationships and recognizes our position as a leader in this important and growing market.”

According to Forrester, Health Cloud “brings together clinical and non-clinical data from Salesforce’s customer relationship management (CRM) software to create a comprehensive view of each patient’s interactions and health status. Salesforce provides pre-built analytics capabilities with its HIPAA-compliant Einstein Analytics … Salesforce does provide a massive community of developers and tools to help its customers ramp quickly. Its AppExchange program gives customers a selection of prebuilt applications and microservices for the platform, which is a differentiator in the current market.”

About Salesforce Health Cloud
Salesforce Health Cloud is a premier patient and member relationship platform that harnesses the power and security of the cloud, as well as social and mobile technologies, to deliver more personalized engagement. It accomplishes this by providing a complete view of the patient, intelligent care collaboration and a connected patient engagement experience. With Health Cloud, care teams have easy access to clinical and non-clinical patient and member data including current health conditions and medications, appointment history, communication preferences and data from electronics health records and other systems. Teams are able to work smarter across entire patient and member groups to provide insightful care faster.

Additional Information
The Forrester Wave™: Enterprise Health Clouds, Q3 2017 is available here:
Salesforce Health Cloud website:
Salesforce Health Cloud datasheet:

Connect with Salesforce
Like Salesforce on Facebook:
Follow Salesforce on Twitter:

Salesforce and others are among the trademarks of, inc.

About Salesforce

Salesforce, the global CRM leader, empowers companies of every size and industry to digitally transform and create a 360° view of their customers. For more information about Salesforce (NYSE: CRM), visit:

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase Salesforce applications should make their purchase decisions based upon features that are currently available. Salesforce has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM." For more information please visit, or call 1-800-NO-SOFTWARE.


Get the latest Salesforce News