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connected customer research

Trust

Personalization, Data Security, and Speed Drive Customer Loyalty Amid Uncertainty — Salesforce Research

caseys

Customer Success

How One of the Biggest Pizza Chains in the U.S. Found the Secret Sauce to Increase Customer Loyalty and Revenue

tech ethics

Artificial Intelligence

Why Salesforce Aims to Build Products That Are ‘Ethical by Design’

Steve Fisher

Digital Transformation

Watch the Demo: Salesforce Genie and Tableau Work Together to Deliver Magical Real-Time Customer Insights

screenshot of tableau genie

Customer Engagement

Salesforce Genie Customer Data Cloud, Now Powered by Tableau, Makes It Easy for Every Company to Become a Customer Company

Digital Transformation

Retail Success Now: How Real-Time Data Is Changing Holiday Shopping

marketing cloud bundle

Digital Transformation

Salesforce Launches New Marketing Effectiveness Bundle to Help Companies Reduce Costs and Deliver Success Now

patient 360

Digital Transformation

Salesforce Announces Patient 360 for Health Innovations to Help Lower Costs and Deliver More Efficient Care for Patient Success Now

patient 360

Digital Transformation

How Salesforce Patient 360 for Health Innovations Help Organizations Deliver Patient Success Now

David Schmaier & Genie

Digital Transformation

Salesforce Genie and the Search for the Holy Grail of CRM

Magic Quadrant

Digital Transformation

Salesforce Introduces New Field Service Innovations to Power Operational Efficiency

Awards and Recognition

Salesforce Named a Leader in Enterprise Marketing Suites by Top Independent Research Firm