Customer Service and Support
New Salesforce Service and Marketing Innovations Use Trusted Data and AI to Humanize Customer Interactions
Marketing Cloud
Digital Transformation
The Municipality of Rome Launches Smart Citizenship Platform with Salesforce
Customer Success
Transportation Infrastructure Leader Globalvia Paves the Way to Smarter Roads with Salesforce
Commerce
New Salesforce Digital Intelligence Tools Connect Commerce and Marketing Data for Personalized Experiences
Commerce
Salesforce Fuels the Future of Commerce with New Innovations and Partnerships
Commerce
Salesforce Data Reveals Global Digital Sales Surpassed $1 Trillion During 2021 Holiday Season
Commerce
Salesforce Data Reveals Record High $62 Billion in U.S. 2021 Cyber Week Digital Sales
Commerce
Pre-Cyber Monday Digital Sales Up 18% Despite Higher Prices, Smaller Discounts, and Fewer Products
Analytics
A Closer Look at Salesforce and Slack Digital HQ Innovations Announced at Dreamforce 2021
Analytics
New Salesforce and Slack Innovations Empower Companies to Create Their Digital HQ
Digital Transformation
Marketing Cloud GM on Slack-First Marketing Advantages
Digital Transformation
Salesforce Marketing Cloud Introduces AI-Based Engagement Scoring, Data Integrations to Help Marketers Boost Personalization