Customer Service and Support
New Salesforce Service and Marketing Innovations Use Trusted Data and AI to Humanize Customer Interactions
Service Cloud
Digital Transformation
The Municipality of Rome Launches Smart Citizenship Platform with Salesforce
Customer Success
Transportation Infrastructure Leader Globalvia Paves the Way to Smarter Roads with Salesforce
Future of Work
71% of Service Agents Have Considered Quitting in the past Six Months, Says New Salesforce Report
Customer Success
How Ford and Salesforce Are Gearing Up for Big Changes in Field Service
Commerce
Salesforce Data Reveals Global Digital Sales Surpassed $1 Trillion During 2021 Holiday Season
Covid-19 Response
The Biggest News From Dreamforce NYC
Customer Success
Ford Launches VIIZR, a Technology Built on Salesforce to Help Small Businesses and Tradespeople Thrive
Digital Transformation
Salesforce Field Service Unveils New Tools to Empower a Modern Mobile Workforce
Digital Transformation
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Analytics
A Closer Look at Salesforce and Slack Digital HQ Innovations Announced at Dreamforce 2021
Analytics
New Salesforce and Slack Innovations Empower Companies to Create Their Digital HQ