Marketing Cloud, Trailhead...
Service Cloud
Digital Transformation
Honeywell’s Que Thanh Dallara on Driving Growth During the New Normal
Customer Success
Moleskine Embraces New eCommerce Platform Powered by Salesforce
Customer Service and Support
Introducing the Next Generation of Field Service at Salesforce: AI-Powered Tools for Trusted, Mission-Critical Field Service
Awards and Recognition
Salesforce Positioned by Gartner as a Leader in the Magic Quadrants for CRM Customer Engagement Center, Field Service Management, and Sales Force Automation
Innovation
Q&A: AWS and Salesforce on Service Cloud Voice in a Work-from-Anywhere World
Innovation
Salesforce Summer ’20 Release Features Now Available
Awards and Recognition
Salesforce Named as a Leader in the Gartner 2020 Magic Quadrant for Field Service Management (FSM)
Customer Service and Support
New Survey Reveals Shifting Customer Service Standards Amid COVID-19
Customer Success
Growth, Innovation & Giving Back – Sun Basket’s Response to COVID-19
Customer Service and Support
How Trailhead Helped Two Customer Service Agents Skill Up and Steer Sun Basket Through COVID-19
Reopen Safely
Bugaboo, AXA PPP Healthcare and ENGIE Pave the Way to Stabilize, Reopen Safely and Return to Growth
Customer 360
Introducing Salesforce Anywhere: Technology Enabling the All-Digital, Work-From-Anywhere World