Digital Transformation
Goodbye to Long Hold Times? Service Cloud CEO Previews Slack-First Service
Service Cloud
Digital Transformation
Service Cloud Offers a Digital HQ with AI, Automation
Digital Transformation
Salesforce Named a Leader in 2021 Gartner® Magic Quadrant™ for Field Service Management
Salesforce Service Cloud CEO: Pandemic’s ‘Digital Fixes’ Are Here to Stay
Customer Engagement
Top Retail Security Provider MTI Cuts Case Resolution Times in Half With Salesforce Field Service
Awards and Recognition
Salesforce Recognized as a Leader in 2021 Gartner Magic Quadrant for CRM Customer Engagement Center
Customer Service and Support
Salesforce’s New HR Service Center Reduces Friction for the Hybrid Workforce
Digital Transformation
Herman Miller Redesigns Shopping Experience with Salesforce
Digital Transformation
Movado Group Drives Global Shopping Experiences with Salesforce
Digital Transformation
Barco Selects Salesforce to Enhance Customer, Partner and Employee Experiences, Prepare Operations for Future Growth
Innovation
Salesforce Summer ‘21 Release: 4 Things to Expect
Customer Service and Support
Salesforce Pilots Its Own New Workforce Engagement Product