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Reopen Safely

UCSF and Salesforce Launch Free Contact Tracing Course on Trailhead

Nicole Granucci, Senior Director Product Marketing for Salesforce Service Cloud

Customer Service and Support

Q&A: Trailblazers for the Future Helps Train Service Agents to Communicate with Empathy

Customer Service and Support

How Trailhead Helped Two Customer Service Agents Skill Up and Steer Sun Basket Through COVID-19

Artificial Intelligence

Salesforce Debuts AI-Powered Learning with Einstein Recommendations for Trailhead

Reopen Safely

Bugaboo, AXA PPP Healthcare and ENGIE Pave the Way to Stabilize, Reopen Safely and Return to Growth

Digital Transformation

Sarah Franklin on Delivering a Virtual Event with Community and Collaboration at its Core

Salesforce Partners

Q&A: How Trailhead Empowers Anyone to Learn New Skills for the New Normal

Customer 360

Introducing Salesforce Anywhere: Technology Enabling the All-Digital, Work-From-Anywhere World

Business as a Platform for Change

Salesforce Deepens Commitment to Military Community and Partners—Contributes More than $1M to Help Veterans and Military Spouses Skill Up

Public Policy

Salesforce Joins White House Pilot Program to Connect American Workers with the Right Jobs

This is a photo of Sarah Franklin

Customer 360

Q&A: Salesforce’s Sarah Franklin on Driving Digital Transformation on the Customer 360 Platform

Artificial Intelligence

Why AI Will Create Jobs