Ruth Hickin is Vice President of Workforce Innovation at Salesforce, where she leads strategies for workforce adaptation in response to AI, skills development, and talent redeployment. She oversees the Career Connect internal mobility platform and drives transformation to meet future business needs.

Before joining Salesforce, Ruth was with the World Economic Forum, where she led strategy and thought leadership on the future of technology and global tech governance, publishing influential reports. She has also held leadership positions at Virgin Unite, focusing on strategic partnerships and impact investments.

Ruth holds an MBA in Design Strategy from California College of the Arts, an Executive Master of Arts (MA) in Global Leadership from the World Economic Forum, and a Master of Arts (Honours) in English Literature from the University of Glasgow.