Stat Library

Top Retail Industry Opportunities

1. Leverage AI
2. Implement unified commerce
3. Increase e-commerce sales
4. Improve customer service
5. Increase store associate productivity

76% of retailers are increasing their AI investments

74% of retailers are increasing their data management investments

86% of retailers with AI say it will restructure how they operate

85% of retailers agree AI advancements are transforming retail.

On average, store associates log into 16 different systems in their daily work — up from 12 in 2023

86% of retailers have unified commerce initiatives underway, but only 15% have fully realized their value

88% of retailers say unified commerce will significantly impact their business objectives

Top Retail Industry Challenges

1. Increased competition
2. Inflation and high costs
3. Rising customer acquisition costs
4. Changing consumer behavior
5. Costs of returns

Retailers view leveraging AI as their #1 opportunity.

94% of medical professionals say AI agents would be valuable for care coordination

80% of developers believe their organizations must update infrastructure in order to build and deploy AI agents