Salesforce today announced that Forrester has named MuleSoft a Leader in the 2024 Forrester Wave™ for API Management Software. MuleSoft received the highest score possible in 11 of the criteria evaluated by Forrester.

Why it’s important: According to Forrester, APIs open access to business capabilities, optimize customer experiences, expand product capabilities, and will be the primary means of AI-driven commerce when AI agents become mainstream¹. 

However, with organizations today using an average of 1,061 applications² and between 10 to 30 APIs per application³, API “sprawl” makes it difficult for organizations to find and secure their APIs. What’s more, the rise of Artificial Intelligence (AI) will almost certainly exacerbate API sprawl as companies tap APIs to interface with large language models (LLMs). 

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Innovation in action: MuleSoft addresses API sprawl with API Management on Anypoint Platform, a collection of full lifecycle API management capabilities to build, discover, govern, and manage any API built and deployed anywhere. The tool helps organizations deliver API-driven services, including AI technology, with governance, security, and control, and:

• Helps IT teams speed up application and automation delivery, gain consistent security and quality of their APIs, modernize their architecture, and create vibrant API ecosystems. 
• Empowers developers to compose APIs and re-use any API built across any environment. They can adapt any architectural pattern to manage APIs anywhere they reside — on-premise, hybrid, or in the cloud.  
• Helps architects implement governance and apply specific security policies to manage and control access to AI APIs. 

MuleSoft also helps customers achieve their digital transformation efforts with:

• Anypoint Code Builder, which empowers developers with AI-powered capabilities to design, develop, and deploy APIs including event-driven APIs, integrations, and automations using a modern IDE.
• Anypoint API Manager, which provides a centralized control plane to configure and deploy security policies across API gateways, manage and analyze API usage, simplify API consumption, and deliver API programs.
• Anypoint Flex Gateway, which manages and secures any API while delivering the performance required for the most demanding applications and providing enterprise security and manageability across any environment.
• Anypoint API Governance, which provides end-to-end API governance support from design to implementation. This ensures all enterprise APIs comply with industry regulations and internal policies without adding more steps to development.
• Anypoint API Experience Hub, which empowers users to build, grow, and engage ecosystems for their APIs within minutes with easy to use templates to productize, publish, and govern APIs built across any technology or platform.

The Salesforce perspective: “We believe APIs are the foundation on which to deliver AI-powered applications and experiences. At MuleSoft, we continue to advance our vision to make API Management universal and through that effort, bring our customers the benefits of greater visibility, consistent governance, flexible control, and improved engagement across all their API initiatives.” – Param Kahlon, EVP, Automation and Integration

At MuleSoft, we continue to advance our vision to make API Management universal and through that effort, bring our customers the benefits of greater visibility, consistent governance, flexible control, and improved engagement across all their API initiatives.

Param Kahlon, EVP, Automation and Integration

The customer perspective: “MuleSoft provides us with a robust, reliable, and stable integration platform. Its robust integration and API Management capabilities have empowered us to quickly and securely connect data and applications to power our business initiatives. We have adopted API-led connectivity as the cornerstone of our integration strategy to increase interoperability, reusability, and accelerate time-to-market. MuleSoft’s Full Lifecycle API Management helps us standardize our integration landscape and eliminates technology fragmentation in this space. It provides us with a layer of trust and control which is very important in our industry.” – Harsh Soni, Director of Integration, Alexion, AstraZeneca Rare Disease

Fast facts:

• MuleSoft was recognized as a Leader in the Forrester Wave and was cited for its advanced tooling to automate API Governance, ability to build engaging API Portals, distinctive end-to-end visualization, and customizable dashboards.
• MuleSoft’s latest Universal API management innovations include the launch of AsyncAPI support (generally available), Einstein for Anypoint Code Builder (generally available), Actionable API Insights (available in Q4 CY2024), and policy enhancement for Flex Gateway (generally available).

Additional information:

• View a complimentary copy of the 2024 Forrester Wave™ for API Management Software
• Learn more about MuleSoft Anypoint Platform and Universal API Management 
• Get valuable insights from other IT leaders 2024 Connectivity Benchmark Report²
• Learn more about next evolution of API Management in the CIO Guide to Universal API Management³

Any unreleased services or features referenced here are not currently available and may not be delivered on time or at all. Customers should make their purchase decisions based upon features that are currently available. 

Forrester Citations and Disclaimer
¹ The Forrester Wave(™): API Management Software, Q3 2024