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Digital Transformation

Salesforce Recognized as a Leader in 2023 Gartner® Magic Quadrant™ for Enterprise Low-Code Application Platforms

Salesforce (NYSE: CRM), the global leader in CRM, today announced it has once again been named a Leader by Gartner Inc. in its 2023 Magic Quadrant™ for Enterprise Low-Code Application Platforms.

Why it’s important: According to Gartner®, “By 2025, 70% of new applications developed by enterprises will use low-code or no-code technologies, up from less than 25% in 2020.”

  • As businesses look to do more with less amid an uncertain economic landscape, Salesforce Platform has enabled companies to reduce costs and increase worker productivity with its suite of low-code development and automation solutions. 
  • These solutions empower IT and business leaders to unlock efficiency through automation, build intelligent apps at scale, and personalize every customer interaction through secure, compliant access to real-time data.

The Salesforce perspective: “Companies today are looking to reduce costs and drive efficiency by building apps and workflows faster, which is why so many are turning to low-code solutions,” said Patrick Stokes, Executive Vice President and General Manager, Salesforce Platform.

We’re thrilled to see that Gartner has recognized us as a Leader in the Magic Quadrant for low-code application platforms, as we have designed our Salesforce Platform to empower fusion business and IT teams to build and extend their Customer 360 with low-code automation and development solutions that help them meet today’s challenges.

Patrick Stokes, Executive Vice President and General Manager, Salesforce Platform

Zoom out: Across multiple industries, customers like Vonage, Schneider Electric, and CarMax have adopted low-code practices to accelerate speed to market, eliminate manual work, and reduce the costs of traditional software development.

The customer perspective: “As a global leader in business cloud communications, we are always looking for ways to enhance productivity and efficiency,” said Savinay Berry, Executive Vice President, Product and Engineering, Vonage. “Salesforce’s solutions have helped us to automate workflows that allow our teams to collaborate more easily, drive value for customers, and fuel our international expansion.”

More information: Download a complimentary copy of the Gartner 2023 Magic Quadrant for Enterprise Low-Code Application Platforms here.

Gartner, Magic Quadrant for Enterprise Low-Code Application Platforms, 10 January 2023, Paul Vincent, Oleksandr Matvitskyy, Mike West, Adrian Leow, and Kimihiko Iijima

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