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Watch the Demo: Salesforce Genie and Tableau Work Together to Deliver Magical Real-Time Customer Insights

In the video below, watch Salesforce Chair and CEO Marc Benioff and Salesforce EVP and GM of Next Gen CRM and Unified Data Services Steve Fisher discuss and demonstrate the power of Salesforce Genie Customer Data Cloud, powered by Tableau. The product demonstration begins at 3:46 in the video.

“What if you could have Salesforce’s data cloud that was deeply integrated into our architecture, that was offering real-time data so you could plug in real-time data sources, that had artificial intelligence built in because it’s core to our platform, that you would have automation built in because workflow is already part of our platform and then it’s fully open?”

That’s how Salesforce Chair and CEO Marc Benioff prefaced his introduction of Salesforce Genie Customer Data Cloud, powered by Tableau, at his keynote during last week’s World Tour NYC event.

Announced at Dreamforce, Genie Customer Data Cloud ingests, harmonizes, and unifies all of a company’s customer data across channels and interactions into a single, real-time customer profile, so every experience across the Customer 360 is more automated, intelligent, integrated, and real time.

In the video, Steve Fisher demonstrates how Genie powered by Tableau powers unparalleled ease of use for customer insights, and can drive down data warehousing costs, increase speed to insight, and enable better decision making by bringing all of a company’s data and analytics together in one place.

Go deeper:

  • Watch the full World Tour NYC recap here.
  • Learn more about Salesforce Genie Customer Data Cloud here.
  • See what Salesforce execs predict for 2023 here.
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