1.0Salesforcehttps://www.salesforce.com/newsSalesforcehttps://www.salesforce.com/newsHow Higher Ed Is Putting AI Agents to Workrich600338<blockquote class="wp-embedded-content" data-secret="Eld7LONKR5"><a href="https://www.salesforce.com/news/stories/higher-education-ai-agents/">How Higher Ed Is Putting AI Agents to Work</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://www.salesforce.com/news/stories/higher-education-ai-agents/embed/#?secret=Eld7LONKR5" width="600" height="338" title="“How Higher Ed Is Putting AI Agents to Work” — Salesforce" data-secret="Eld7LONKR5" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script>
/*! This file is auto-generated */
!function(d,l){"use strict";l.querySelector&&d.addEventListener&&"undefined"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!/[^a-zA-Z0-9]/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),o=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),c=new RegExp("^https?:$","i"),i=0;i<o.length;i++)o[i].style.display="none";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute("style"),"height"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):"link"===t.message&&(r=new URL(s.getAttribute("src")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",function(){for(var e,t,s=l.querySelectorAll("iframe.wp-embedded-content"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute("data-secret"))||(t=Math.random().toString(36).substring(2,12),e.src+="#?secret="+t,e.setAttribute("data-secret",t)),e.contentWindow.postMessage({message:"ready",secret:t},"*")},!1)))}(window,document);
//# sourceURL=https://wp-bn.salesforce.com/news/wp-includes/js/wp-embed.min.js
</script>
https://wp-bn.salesforce.com/news/wp-content/uploads/sites/3/2026/09/789_0926_T37_Dreamforce-2026-Education-Keynote-Recap_c_091826.jpg1201676At Penn State and DePaul University, AI agents are doing more than automating administrative work. By using AI to connect fragmented data and handle routine tasks, colleges can rethink how they support students in their educational journeys.