{"id":44573,"date":"2021-02-16T09:02:16","date_gmt":"2021-02-16T17:02:16","guid":{"rendered":"https:\/\/www.salesforce.com\/wp-content\/uploads\/sites\/3\/2021\/02\/John-Kucera.jpg"},"modified":"2026-10-05T11:19:11","modified_gmt":"2026-10-05T18:19:11","slug":"john-kucera-2","status":"inherit","type":"attachment","link":"https:\/\/www.salesforce.com\/news\/john-kucera-2\/","title":{"rendered":"John Kucera &#8211; Chief Product Officer, Agentforce"},"author":115,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"sf_subhead":"","sf_i18n_disclaimer":false},"sf_topic":[],"sf_media_collection":[12208],"class_list":["post-44573","attachment","type-attachment","status-inherit","hentry","sf_media_collection-spokespeople"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.2 (Yoast SEO v28.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>John Kucera - Chief Product Officer, Agentforce - Salesforce<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/02\/John-Kucera-e1613683321294.jpg\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"John Kucera - Chief Product Officer, Agentforce - Salesforce\" \/>\n<meta property=\"og:description\" content=\"John Kucera is Senior Vice President of Product Management at Salesforce and leads the Automation Services product team. He is responsible for Einstein Chatbots, Flow, and Einstein Next Best Action. John also drives the Einstein Automate vision across the Salesforce Platform, Mulesoft, and Salesforce Industries, enabling end-to-end automation, integrated across any system. John earned his BS in Electrical Engineering at Northwestern University, and his MBA in Business at Stanford Graduate School of Business.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.salesforce.com\/news\/john-kucera-2\/\" \/>\n<meta property=\"og:site_name\" content=\"Salesforce\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/salesforce\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-05T18:19:11+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/default.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@salesforcenews\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Yi Xuan Winnie Ang\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.salesforce.com\\\/news\\\/wp-content\\\/uploads\\\/sites\\\/3\\\/2021\\\/02\\\/John-Kucera-e1613683321294.jpg\",\"url\":\"https:\\\/\\\/www.salesforce.com\\\/news\\\/wp-content\\\/uploads\\\/sites\\\/3\\\/2021\\\/02\\\/John-Kucera-e1613683321294.jpg\",\"name\":\"John Kucera - Chief Product Officer, Agentforce - Salesforce\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.salesforce.com\\\/news\\\/#website\"},\"datePublished\":\"2021-02-16T17:02:16+00:00\",\"dateModified\":\"2026-10-05T18:19:11+00:00\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.salesforce.com\\\/news\\\/wp-content\\\/uploads\\\/sites\\\/3\\\/2021\\\/02\\\/John-Kucera-e1613683321294.jpg\"]}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.salesforce.com\\\/news\\\/#website\",\"url\":\"https:\\\/\\\/www.salesforce.com\\\/news\\\/\",\"name\":\"Salesforce\",\"description\":\"Get the latest Salesforce press releases, announcements, stories, and media contacts. See today\u2019s CRM news.\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.salesforce.com\\\/news\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.salesforce.com\\\/news\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.salesforce.com\\\/news\\\/#organization\",\"name\":\"Salesforce\",\"url\":\"https:\\\/\\\/www.salesforce.com\\\/news\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.salesforce.com\\\/news\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.salesforce.com\\\/news\\\/wp-content\\\/uploads\\\/sites\\\/3\\\/2020\\\/08\\\/default.jpg\",\"contentUrl\":\"https:\\\/\\\/www.salesforce.com\\\/news\\\/wp-content\\\/uploads\\\/sites\\\/3\\\/2020\\\/08\\\/default.jpg\",\"width\":1200,\"height\":630,\"caption\":\"Salesforce\"},\"image\":{\"@id\":\"https:\\\/\\\/www.salesforce.com\\\/news\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/salesforce\\\/\",\"https:\\\/\\\/x.com\\\/salesforcenews\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/salesforce\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"John Kucera - Chief Product Officer, Agentforce - Salesforce","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/02\/John-Kucera-e1613683321294.jpg","og_locale":"en_US","og_type":"article","og_title":"John Kucera - Chief Product Officer, Agentforce - Salesforce","og_description":"John Kucera is Senior Vice President of Product Management at Salesforce and leads the Automation Services product team. He is responsible for Einstein Chatbots, Flow, and Einstein Next Best Action. John also drives the Einstein Automate vision across the Salesforce Platform, Mulesoft, and Salesforce Industries, enabling end-to-end automation, integrated across any system. John earned his BS in Electrical Engineering at Northwestern University, and his MBA in Business at Stanford Graduate School of Business.","og_url":"https:\/\/www.salesforce.com\/news\/john-kucera-2\/","og_site_name":"Salesforce","article_publisher":"https:\/\/www.facebook.com\/salesforce\/","article_modified_time":"2026-10-05T18:19:11+00:00","og_image":[{"width":1200,"height":630,"url":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/default.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@salesforcenews","twitter_misc":{"Written by":"Yi Xuan Winnie Ang"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/02\/John-Kucera-e1613683321294.jpg","url":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/02\/John-Kucera-e1613683321294.jpg","name":"John Kucera - Chief Product Officer, Agentforce - Salesforce","isPartOf":{"@id":"https:\/\/www.salesforce.com\/news\/#website"},"datePublished":"2021-02-16T17:02:16+00:00","dateModified":"2026-10-05T18:19:11+00:00","inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/02\/John-Kucera-e1613683321294.jpg"]}]},{"@type":"WebSite","@id":"https:\/\/www.salesforce.com\/news\/#website","url":"https:\/\/www.salesforce.com\/news\/","name":"Salesforce","description":"Get the latest Salesforce press releases, announcements, stories, and media contacts. See today\u2019s CRM news.","publisher":{"@id":"https:\/\/www.salesforce.com\/news\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.salesforce.com\/news\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.salesforce.com\/news\/#organization","name":"Salesforce","url":"https:\/\/www.salesforce.com\/news\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.salesforce.com\/news\/#\/schema\/logo\/image\/","url":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/default.jpg","contentUrl":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/default.jpg","width":1200,"height":630,"caption":"Salesforce"},"image":{"@id":"https:\/\/www.salesforce.com\/news\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/salesforce\/","https:\/\/x.com\/salesforcenews","https:\/\/www.linkedin.com\/company\/salesforce\/"]}]}},"jetpack_sharing_enabled":true,"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Salesforce","distributor_original_site_url":"https:\/\/www.salesforce.com\/news","push-errors":false,"description":{"rendered":"<p class=\"attachment\"><a href='https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/02\/John-Kucera-e1613683321294.jpg'><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"297\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/02\/John-Kucera-e1613683321294.jpg?w=300\" class=\"attachment-medium size-medium\" alt=\"John Kucera - Chief Product Officer, Agentforce\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/02\/John-Kucera-e1613683321294.jpg 3165w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/02\/John-Kucera-e1613683321294.jpg?w=150&amp;h=148 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/02\/John-Kucera-e1613683321294.jpg?w=300&amp;h=297 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/02\/John-Kucera-e1613683321294.jpg?w=768&amp;h=760 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/02\/John-Kucera-e1613683321294.jpg?w=1024&amp;h=1013 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/02\/John-Kucera-e1613683321294.jpg?w=1536&amp;h=1519 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/02\/John-Kucera-e1613683321294.jpg?w=2048&amp;h=2025 2048w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/02\/John-Kucera-e1613683321294.jpg?w=264&amp;h=261 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/02\/John-Kucera-e1613683321294.jpg?w=369&amp;h=365 369w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/02\/John-Kucera-e1613683321294.jpg?w=195&amp;h=193 195w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/02\/John-Kucera-e1613683321294.jpg?w=1218&amp;h=1205 1218w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>John Kucera is Senior Vice President of Product Management at Salesforce and leads the Automation Services product team. He is responsible for Einstein Chatbots, Flow, and Einstein Next Best Action. John also drives the Einstein Automate vision across the Salesforce Platform, Mulesoft, and Salesforce Industries, enabling end-to-end automation, integrated across any system. John earned his BS in Electrical Engineering at Northwestern University, and his MBA in Business at Stanford Graduate School of Business.<\/p>\n"},"caption":{"rendered":"<p>John Kucera is Senior Vice President of Product Management at Salesforce and leads the Automation Services product team. He is responsible for Einstein Chatbots, Flow, and Einstein Next Best Action. John also drives the Einstein Automate vision across the Salesforce Platform, Mulesoft, and Salesforce Industries, enabling end-to-end automation, integrated across any system. John earned his BS in Electrical Engineering at Northwestern University, and his MBA in Business at Stanford Graduate School of Business.<\/p>\n"},"alt_text":"John Kucera - Chief Product Officer, Agentforce","media_type":"image","mime_type":"image\/jpeg","media_details":{"width":3165,"height":3130,"file":"2021\/02\/John-Kucera-e1613683321294.jpg","sizes":{"thumbnail":{"file":"John-Kucera-e1613683321294.jpg?w=150&h=150","width":150,"height":150,"filesize":5107583,"mime_type":"image\/jpeg","source_url":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/02\/John-Kucera-e1613683321294.jpg?w=150&h=150&crop=1"},"medium":{"file":"John-Kucera-e1613683321294.jpg?w=300&h=297","width":300,"height":297,"filesize":5107583,"mime_type":"image\/jpeg","source_url":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/02\/John-Kucera-e1613683321294.jpg?w=300"},"medium_large":{"file":"John-Kucera-e1613683321294.jpg?w=768&h=760","width":768,"height":760,"filesize":5107583,"mime_type":"image\/jpeg","source_url":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/02\/John-Kucera-e1613683321294.jpg?w=768"},"large":{"file":"John-Kucera-e1613683321294.jpg?w=1024&h=1013","width":1024,"height":1013,"filesize":5107583,"mime_type":"image\/jpeg","source_url":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/02\/John-Kucera-e1613683321294.jpg?w=1024"},"1536x1536":{"file":"John-Kucera-e1613683321294.jpg?w=1536&h=1519","width":1536,"height":1519,"filesize":5107583,"mime_type":"image\/jpeg","source_url":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/02\/John-Kucera-e1613683321294.jpg?w=1536"},"2048x2048":{"file":"John-Kucera-e1613683321294.jpg?w=2048&h=2025","width":2048,"height":2025,"filesize":5107583,"mime_type":"image\/jpeg","source_url":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/02\/John-Kucera-e1613683321294.jpg?w=2048"},"hero-home":{"file":"John-Kucera-e1613683321294.jpg?w=1600&h=533","width":1600,"height":533,"filesize":5107583,"mime_type":"image\/jpeg","source_url":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/02\/John-Kucera-e1613683321294.jpg?w=1600&h=533&crop=1"},"hero":{"file":"John-Kucera-e1613683321294.jpg?w=1200&h=476","width":1200,"height":476,"filesize":5107583,"mime_type":"image\/jpeg","source_url":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/02\/John-Kucera-e1613683321294.jpg?w=1200&h=476&crop=1"},"card":{"file":"John-Kucera-e1613683321294.jpg?w=264&h=148","width":264,"height":148,"filesize":5107583,"mime_type":"image\/jpeg","source_url":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/02\/John-Kucera-e1613683321294.jpg?w=264&h=148&crop=1"},"media-asset":{"file":"John-Kucera-e1613683321294.jpg?w=264&h=261","width":264,"height":261,"filesize":5107583,"mime_type":"image\/jpeg","source_url":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/02\/John-Kucera-e1613683321294.jpg?w=264"},"article-hero-background":{"file":"John-Kucera-e1613683321294.jpg?w=369&h=365","width":369,"height":365,"filesize":5107583,"mime_type":"image\/jpeg","source_url":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/02\/John-Kucera-e1613683321294.jpg?w=369"},"author-byline":{"file":"John-Kucera-e1613683321294.jpg?w=150&h=148","width":150,"height":148,"filesize":5107583,"mime_type":"image\/jpeg","source_url":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/02\/John-Kucera-e1613683321294.jpg?w=150"},"card-medium-inline":{"file":"John-Kucera-e1613683321294.jpg?w=314&h=177","width":314,"height":177,"filesize":5107583,"mime_type":"image\/jpeg","source_url":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/02\/John-Kucera-e1613683321294.jpg?w=314&h=177&crop=1"},"card-minimal-boxed":{"file":"John-Kucera-e1613683321294.jpg?w=195&h=193","width":195,"height":193,"filesize":5107583,"mime_type":"image\/jpeg","source_url":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/02\/John-Kucera-e1613683321294.jpg?w=195"},"card-small":{"file":"John-Kucera-e1613683321294.jpg?w=1414&h=796","width":1414,"height":796,"filesize":5107583,"mime_type":"image\/jpeg","source_url":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/02\/John-Kucera-e1613683321294.jpg?w=1414&h=796&crop=1"},"card-full":{"file":"John-Kucera-e1613683321294.jpg?w=1218&h=1205","width":1218,"height":1205,"filesize":5107583,"mime_type":"image\/jpeg","source_url":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/02\/John-Kucera-e1613683321294.jpg?w=1218"},"full":{"file":"John-Kucera-e1613683321294.jpg","width":3165,"height":3130,"mime_type":"image\/jpeg","source_url":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/02\/John-Kucera-e1613683321294.jpg"}},"image_meta":{"aperture":"0","credit":"","camera":"","caption":"","created_timestamp":"1582563865","copyright":"","focal_length":"0","iso":"0","shutter_speed":"0","title":"","orientation":"0","keywords":[]},"filesize":5107583},"post":null,"source_url":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/02\/John-Kucera-e1613683321294.jpg","filename":"John-Kucera-e1613683321294.jpg","filesize":5107583,"_links":{"self":[{"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/media\/44573","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/media"}],"about":[{"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/types\/attachment"}],"author":[{"embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/users\/115"}],"replies":[{"embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/comments?post=44573"}],"wp:term":[{"taxonomy":"sf_topic","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_topic?post=44573"},{"taxonomy":"sf_media_collection","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_media_collection?post=44573"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}