{"id":19258,"date":"2018-12-19T05:00:00","date_gmt":"2018-12-19T12:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=19258"},"modified":"2020-09-18T00:36:08","modified_gmt":"2020-09-18T00:36:08","slug":"salesforce-co-ceo-keith-block-discusses-the-trust-crisis-and-digital-transformation-in-a-qa-with-fortune","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/news\/stories\/salesforce-co-ceo-keith-block-discusses-the-trust-crisis-and-digital-transformation-in-a-qa-with-fortune\/","title":{"rendered":"Salesforce co-CEO Keith Block Discusses the Trust Crisis and Digital Transformation in a Q&A with Fortune"},"content":{"rendered":"

In a new interview<\/a> with Fortune\u2019s Jonathan Vanian, Salesforce co-CEO Keith Block called out a growing crisis of trust among governments, organizations and communities. \u201cI think it\u2019s created a bit of a void that needs to be filled,\u201d he said. \u201cI think executives and CEOs can fill that void by speaking out. I think there needs to be more of a public sector\u2014private sector partnership. I don\u2019t think it can be just the government and I don\u2019t think it can be just CEOs.\u201d<\/p>

In addition to discussing the new operational models and practices for protecting trust that today\u2019s companies must apply, Block talked about the complementary leadership approaches that he and co-CEO Marc Benioff have developed. \u201cWhat Marc likes to focus on is thinking about company strategy, product strategy, and culture,\u201d Block said. \u201cReally, day-to-day operations is where my strength is, and a lot of focus on customers. Everything is about the customer. In the beginning of this century there was this huge push on taking costs out, and that will always be there. But there\u2019s a new thing going on here\u2014a new global phenomena on digital transformation, which is about growth. CEOs need to grow. You can\u2019t cut your way to prosperity.\u201d<\/p>

Block also discussed support from Benioff and Salesforce for Proposition C, a proposal that won a majority vote in the November election and is expected to raise corporate taxes by .5 percent on companies making more than $50 million in revenue to fund housing and help for San Francisco\u2019s homeless population. \u201cMy wife and I live in the city\u2014and this is a beautiful city, and there\u2019s obviously a problem that has to be addressed with the homeless,\u201d Block said. \u201cIt\u2019s a problem with the city, the community, and for our customers.\u201d<\/p>

\u201cOur customers want to feel that they\u2019re coming to a place where they\u2019re safe and welcome and where people are being taken care of,\u201d Block added. <\/p>

Read the full interview<\/a> for more on trust, operational excellence and the complex dynamics of today\u2019s business environment. Fortune has ranked Salesforce the #15 Most Admired Company and #1 on its 2018 100 Best Companies to Work For<\/a> list, in addition to naming the company on its Change the World<\/a> list for three years in a row.<\/p>","protected":false},"excerpt":{"rendered":"

In a new interview with Fortune\u2019s Jonathan Vanian, Salesforce co-CEO Keith Block called out a growing crisis of trust among governments, organizations and communities. \u201cI think it\u2019s created a bit of a void that needs to be filled,\u201d he said. \u201cI think executives and CEOs can fill that void by speaking out. I think there […]<\/p>\n","protected":false},"author":0,"featured_media":19259,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"_jetpack_memberships_contains_paid_content":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"footnotes":""},"categories":[1],"tags":[],"sf_content_type":[1735],"sf_theme":[1912],"sf_topic":[1726,1763,1750,1723],"sf_product":[],"sf_industry":[],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[1724],"sf_collection":[],"sf_visibility":[],"coauthors":[],"class_list":["post-19258","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","sf_content_type-news-highlights","sf_theme-digital-transformation","sf_topic-digital-transformation","sf_topic-innovation","sf_topic-philanthropy","sf_topic-trust","sf_location-amer"],"yoast_head":"\nSalesforce co-CEO Keith Block Discusses the Trust Crisis and Digital Transformation in a Q&A with Fortune - 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