{"id":19750,"date":"2019-09-10T05:00:00","date_gmt":"2019-09-10T12:00:00","guid":{"rendered":""},"modified":"2020-09-23T04:08:55","modified_gmt":"2020-09-23T04:08:55","slug":"salesforces-new-marketing-campaign-we-bring-companies-and-customers-together","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/news\/stories\/salesforces-new-marketing-campaign-we-bring-companies-and-customers-together\/","title":{"rendered":"Salesforce\u2019s New Marketing Campaign: We Bring Companies and Customers Together"},"content":{"rendered":"\n<p>Over the last twenty years, Salesforce has changed the face of the industry, inventing the enterprise cloud and building the world\u2019s #1 customer relationship management (CRM) platform. We built a community of <a href=\"https:\/\/trailhead.salesforce.com\/en\/trailblazers\">Trailblazers<\/a> who continue to inspire us and their peers, and we built a strong, differentiated and purpose-driven brand. Our employees, customers, and partners ecosystem have a lot to be proud of. As a result, Salesforce is now a <a href=\"http:\/\/www.millwardbrown.com\/brandz\/rankings-and-reports\/top-global-brands\/2019\">top ten global B2B brand<\/a> and the fourth fastest growing brand in the world.<\/p>\n\n\n\n<p>Over the last six months, we\u2019ve done a lot of research to learn more about what the Salesforce brand means to people. While our brand is strong, we learned that the rapid expansion of CRM outside of salesforce automation combined with the fast changing technology landscape means people still don\u2019t understand well enough what exactly we do.<\/p>\n\n\n\n<p>Today, I\u2019m excited to announce our new global campaign to help the world better understand what Salesforce does: \u201cWe Bring Companies and Customers Together.\u201d<\/p>\n\n\n\n<p>We think of the Salesforce brand in three ways:<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Product: We&#8217;re the world&#8217;s #1 CRM, connecting customers and companies in a whole new way.<\/li><li>People: We&#8217;re changing lives by helping people learn in-demand skills that lead to great jobs with Trailhead, our free online learning platform.<\/li><li>Planet: Business is a platform for change. People want to work with companies they trust and know they are doing to do good.<\/li><\/ol>\n\n\n\n<p>When we developed this campaign, one thing that became clear early in the process is that there\u2019s never been a better time to be a customer. Everywhere you look, companies are serving up experiences that feel easy. Seamless. Magical. Want to buy new shoes from your phone and have them delivered to your house the next day? No problem. Others are just overdue. Like being able to call customer service and talk to a rep who <i>actually <\/i>knows you, and can <i>actually<\/i> help.<\/p>\n\n\n\n<p>On the flip side, the very things that make this era so great for customers make it challenging for companies. Every department, job function, and process has its own technology. How do you connect it all? Every company knows it needs to move faster and create deeper relationships with customers. How do you do it?<\/p>\n\n\n\n<p>That is our <a href=\"https:\/\/www.salesforce.com\/products\/what-is-salesforce\/\">core value proposition<\/a> at Salesforce and the message of our new campaign: <b>We bring companies and customers together.<\/b><\/p>\n\n\n\n<p>We make technology that supercharges every part of your company that connects with customers, delivering a 360-degree customer view across sales, marketing, service, e-commerce, mobile apps, connected products and more. CRM also powers integration with all the other parts of your business already humming along, including supply chains and finance. It\u2019s back office, front office, and offices yet to come.<\/p>\n\n\n<div class=\"wp-block-image__wrapper\">\n<figure class=\"wp-block-image size-large prevent-download\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"19748-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" width=\"820\" height=\"514\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/mannuf.png?strip=all&#038;quality=95\" alt=\"\" class=\"wp-image-19748\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/mannuf.png 820w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/mannuf.png?w=300&amp;h=188 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/mannuf.png?w=768&amp;h=481 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/mannuf.png?w=264&amp;h=165 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/mannuf.png?w=500&amp;h=313 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/mannuf.png?w=678&amp;h=425 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/mannuf.png?w=150&amp;h=94 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/mannuf.png?w=308&amp;h=193 308w\" sizes=\"auto, (max-width: 820px) 100vw, 820px\" \/><\/a><\/figure>\n<div id=\"19748-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image size-large prevent-download\"><img loading=\"lazy\" decoding=\"async\" width=\"820\" height=\"514\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/mannuf.png?strip=all&#038;quality=95\" alt=\"\" class=\"wp-image-19748\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/mannuf.png 820w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/mannuf.png?w=300&amp;h=188 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/mannuf.png?w=768&amp;h=481 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/mannuf.png?w=264&amp;h=165 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/mannuf.png?w=500&amp;h=313 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/mannuf.png?w=678&amp;h=425 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/mannuf.png?w=150&amp;h=94 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/mannuf.png?w=308&amp;h=193 308w\" sizes=\"auto, (max-width: 820px) 100vw, 820px\" \/><\/figure>\n<\/div><\/div><\/div>\n\n\n<p>And it all comes together on a single platform. Every employee gets the same 360-degree view of every customer and the same power to deliver great experiences, and build trust, at every step. These core principles apply to every industry. In healthcare, it\u2019s patients not customers. In hospitality, it\u2019s guests. Whoever your customer is, we\u2019re helping bring you closer to them.<\/p>\n\n\n\n<p>Another important component of the campaign is showing up in new places with new partners that share our values. One example is our partnership with WaitWhat (the team behind Masters of Scale who also led TED\u2019s media organization) and Arianna Huffington\u2019s Thrive Global, where we created a <a href=\"https:\/\/www.linkedin.com\/pulse\/power-mindfulness-business-stephanie-buscemi\/\">new podcast<\/a>, #MeditativeStory, that brings mindfulness to life in an exciting, and attainable, new way.<\/p>\n\n\n\n<p>Whether you\u2019ve been part of the Salesforce community for twenty years or are brand new, thank you. There is so much more to come!<\/p>\n\n\n<div class=\"wp-block-image__wrapper\">\n<figure class=\"wp-block-image size-large prevent-download\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"19749-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" width=\"820\" height=\"450\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/gov.png?strip=all&#038;quality=95\" alt=\"\" class=\"wp-image-19749\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/gov.png 820w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/gov.png?w=300&amp;h=165 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/gov.png?w=768&amp;h=421 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/gov.png?w=264&amp;h=145 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/gov.png?w=500&amp;h=274 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/gov.png?w=678&amp;h=372 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/gov.png?w=150&amp;h=82 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/gov.png?w=352&amp;h=193 352w\" sizes=\"auto, (max-width: 820px) 100vw, 820px\" \/><\/a><\/figure>\n<div id=\"19749-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image size-large prevent-download\"><img loading=\"lazy\" decoding=\"async\" width=\"820\" height=\"450\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/gov.png?strip=all&#038;quality=95\" alt=\"\" class=\"wp-image-19749\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/gov.png 820w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/gov.png?w=300&amp;h=165 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/gov.png?w=768&amp;h=421 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/gov.png?w=264&amp;h=145 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/gov.png?w=500&amp;h=274 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/gov.png?w=678&amp;h=372 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/gov.png?w=150&amp;h=82 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/gov.png?w=352&amp;h=193 352w\" sizes=\"auto, (max-width: 820px) 100vw, 820px\" \/><\/figure>\n<\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Over the last twenty years, Salesforce has changed the face of the industry, inventing the enterprise cloud and building the world\u2019s #1 customer relationship management (CRM) platform. We built a community of Trailblazers who continue to inspire us and their peers, and we built a strong, differentiated and purpose-driven brand. Our employees, customers, and partners [&hellip;]<\/p>\n","protected":false},"author":44,"featured_media":19751,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"_jetpack_memberships_contains_paid_content":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"footnotes":""},"categories":[1],"tags":[],"sf_content_type":[1730],"sf_theme":[1917],"sf_topic":[1746,2068,1734,1744,1758,1745,1741],"sf_product":[1748],"sf_industry":[],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[1724],"sf_collection":[],"sf_visibility":[],"coauthors":[2014],"class_list":["post-19750","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","sf_content_type-feature-stories","sf_theme-customer-engagement","sf_topic-commerce","sf_topic-customer-360","sf_topic-customer-engagement","sf_topic-customer-success","sf_topic-marketing","sf_topic-sales","sf_topic-salesforce-partners","sf_product-salesforce-platform","sf_location-amer"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - 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