{"id":19777,"date":"2019-09-18T05:00:00","date_gmt":"2019-09-18T12:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=19777"},"modified":"2023-03-17T07:41:42","modified_gmt":"2023-03-17T14:41:42","slug":"announcing-einstein-search-increasing-productivity-with-ai","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/news\/stories\/announcing-einstein-search-increasing-productivity-with-ai\/","title":{"rendered":"Announcing Einstein Search \u2013 Increasing Productivity With AI"},"content":{"rendered":"

If you\u2019re one of the 4.5 billion<\/a> people connected to the Internet today, you use a search engine to find, purchase, or learn about pretty much anything that comes to mind. Consumer search engines provide a seamless way for us to make sense of our complex world. And consumers are used to a search experience that is fast, accurate, and constantly improving. But when those same people try to search within their CRM at work, the experience is painfully underwhelming: too many clicks to find what you\u2019re looking for and an interface that confuses more than it helps. This shouldn\u2019t be the case today.<\/p>

Search should be intelligent and help you quickly find critical information, be more productive, and resolve customer issues faster. That\u2019s why Salesforce is so excited to announce the arrival of Einstein Search, which brings the incredible power of intelligent search to CRM by making it personal, natural, and actionable.<\/p>

Salesforce Einstein Search\u2019s newest features include: <\/p>

\u00b7 Personalized results for every user<\/b> \u2014 Each search result is tailored to what matters at your company and how you work as an individual. <\/b><\/p>

\u00b7 Relevant results from natural language queries <\/b>\u2014 A seamless search experience that understands natural language, specifically as it applies to Salesforce.<\/b><\/p>

\u00b7 An actionable search bar for quicker time to value<\/b> \u2014 Companies can increase productivity of sales and service teams by not only displaying the most relevant information for each user, but also viewing customizable actions within the search results. This can result in an up to 50% reduction in clicks and page loads for the most frequently-used tasks, such as editing sales records. <\/b><\/p>

Find out more in a story from Will Breetz, Vice President of Product Management at Salesforce, here<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"

If you\u2019re one of the 4.5 billion people connected to the Internet today, you use a search engine to find, purchase, or learn about pretty much anything that comes to mind. Consumer search engines provide a seamless way for us to make sense of our complex world. 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