{"id":19788,"date":"2019-09-24T05:00:00","date_gmt":"2019-09-24T12:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=19788"},"modified":"2023-03-17T07:41:33","modified_gmt":"2023-03-17T14:41:33","slug":"salesforce-and-leading-technology-companies-announce-the-voice-interoperability-initiative","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/news\/stories\/salesforce-and-leading-technology-companies-announce-the-voice-interoperability-initiative\/","title":{"rendered":"Salesforce and Leading Technology Companies Announce the Voice Interoperability Initiative"},"content":{"rendered":"<p>More than 30 technology companies have announced a new program to ensure voice-enabled products provide customers with choice and flexibility through multiple, interoperable voice services. The initiative is built around a shared belief that voice services should work seamlessly alongside one another on a single device, and that voice-enabled products should be designed to support multiple simultaneous wake words.<\/p><p>\u201cWe\u2019re in the midst of an incredible technological shift, in which voice and AI are completely transforming the customer experience,\u201d said Marc Benioff, Chairman and co-CEO at Salesforce. \u201cWe look forward to working with Amazon and other industry leaders to make Einstein Voice, the world&#8217;s leading CRM assistant, accessible on any device.&quot;<\/p><p>Find out more <a href=\"https:\/\/press.aboutamazon.com\/news-releases\/news-release-details\/amazon-and-leading-technology-companies-announce-voice?tag=theverge02-20\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a>. <\/p><p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/ssl.gstatic.com\/ui\/v1\/icons\/mail\/images\/cleardot.gif\" width=\"24\" height=\"11\" \/><\/p>","protected":false},"excerpt":{"rendered":"<p>More than 30 technology companies have announced a new program to ensure voice-enabled products provide customers with choice and flexibility through multiple, interoperable voice services. The initiative is built around a shared belief that voice services should work seamlessly alongside one another on a single device, and that voice-enabled products should be designed to support [&hellip;]<\/p>\n","protected":false},"author":409,"featured_media":19778,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"_jetpack_memberships_contains_paid_content":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"footnotes":""},"categories":[1],"tags":[],"sf_content_type":[1735],"sf_theme":[1916],"sf_topic":[1737,2068,1741],"sf_product":[1782],"sf_industry":[],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[1724],"sf_collection":[],"sf_visibility":[],"coauthors":[],"class_list":["post-19788","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","sf_content_type-news-highlights","sf_theme-artificial-intelligence","sf_topic-artificial-intelligence","sf_topic-customer-360","sf_topic-salesforce-partners","sf_product-tableau-crm","sf_location-amer"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - 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