{"id":19902,"date":"2019-10-31T05:00:00","date_gmt":"2019-10-31T12:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=19902"},"modified":"2023-03-17T06:55:38","modified_gmt":"2023-03-17T13:55:38","slug":"appexchange-powers-customer-success-with-new-solutions-across-commerce-sales-service-and-marketing","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/news\/stories\/appexchange-powers-customer-success-with-new-solutions-across-commerce-sales-service-and-marketing\/","title":{"rendered":"AppExchange Powers Customer Success with New Solutions Across Commerce, Sales, Service and Marketing"},"content":{"rendered":"<p>Companies of all sizes and industries turn to <a href=\"https:\/\/appexchange.salesforce.com\/\">Salesforce AppExchange<\/a>, the world\u2019s leading enterprise cloud marketplace, to accelerate digital transformation. AppExchange serves as the hub of the Salesforce ecosystem of partners and customers, connecting our Trailblazers to apps, components, bolts, flows, consulting experts and more. <\/p><p>Together with our robust ecosystem of partners, today we\u2019re excited to introduce the newest apps available in our marketplace across commerce, sales, service and marketing.<\/p><p>\u201cConsumer demands are evolving rapidly and our partners are critical to delivering customer success,\u201d said Woodson Martin, GM of AppExchange. \u201cWith more than 5,000 AppExchange listings that span across product categories and industries, our customers are able to power their digital transformations.\u201d <\/p><p>Digital transformation is fueled by the continued rise of cloud computing, as well as social, mobile, IoT and AI technologies. According to <a href=\"https:\/\/www.salesforce.com\/company\/news-press\/press-releases\/2019\/10\/192410-IDCSalesforce\/\">IDC\u2019s Salesforce Economic Impact White Paper<\/a>, worldwide spending on public cloud computing from the end of 2018 to the end of 2024 will grow 19% annually, from $147 billion in 2019 to $418 billion in 2024, with nearly 50% of that spend tied to digital transformation. In addition, IDC finds that Salesforce and its ecosystem of partners will create 4.2 million new jobs and $1.2 trillion in new business revenues worldwide between 2019 and 2024.<\/p><p>With the new AppExchange solutions, customers will have more ways to tap into the power of the Salesforce ecosystem. <\/p><p><b>Take eCommerce to the Next Level with Partner-Built Solutions <\/b><\/p><p>It\u2019s never been easier to find the right commerce solution on AppExchange. Today, we are excited to introduce a new <a href=\"https:\/\/appexchange.salesforce.com\/mktcollections\/curated\/commercecloud\">AppExchange product collection<\/a> specifically for Commerce Cloud. This product collection enables customers to build commerce experiences that are customized to unique business needs, and future-proofed with investment in a dedicated marketplace for business-driving apps. Brands can fuel growth with consumer experiences that are tailored specifically to individual use cases, including content management, shipping, tax, procurement and more.<\/p><p>Some of the first partner-built Commerce Cloud solutions now live on AppExchange include:<br \/> <\/p><ul class=\"wp-block-list\"> <li><a href=\"https:\/\/appexchange.salesforce.com\/appxListingDetail?listingId=a0N3A00000FR5VIUA1\"><b>Amplience<\/b><\/a><b>: <\/b>Simplify how to plan, create, manage and deliver content creatively and productively with an API-first, headless solution.<\/li> <li><a href=\"https:\/\/appexchange.salesforce.com\/listingDetail?listingId=a0N3A00000FMfYMUA1\"><b>CloudSense<\/b><\/a>: Launch, sell and manage sophisticated subscription-based services for complex industries including communications, media and utilities.<\/li> <li><a href=\"https:\/\/appexchange.salesforce.com\/appxListingDetail?listingId=a0N3A00000FR4q7UAD\"><b>Coveo<\/b><\/a>: Leverage a consumer-grade search UI that offers advanced facetting, query suggestions and auto self-learning with each customer interaction, while respecting B2B catalog entitlements. <\/li> <li><b><a href=\"https:\/\/appexchange.salesforce.com\/appxListingDetail?listingId=a0N3A00000DvLFvUAN\">Zenkraft<\/a><\/b>: Create and track shipments with over 60 carriers in a single click.<b><\/b><\/li> <\/ul><p>Learn more about other partner-built commerce solutions <a href=\"https:\/\/www.salesforce.com\/blog\/2019\/10\/b2b-b2c-commerce-on-appexchange.html\">here<\/a>. <\/p><p><b>Streamline Sales with New Billing Payment Apps<\/b><\/p><p>When a consumer pays with a credit card, the process involves information passing through several different vendors, managing post-sales transactions like refunds or credits, and building and maintaining payment gateways that require manual maintenance. With new Salesforce Billing Payment Apps on AppExchange, companies can capture payment information during eSignature or easily connect their payment gateway to Salesforce Billing without needing to build or maintain the integration. <\/p><p>Partner-built CPQ and Billing solutions now live on AppExchange include:<\/p><ul class=\"wp-block-list\"> <li><a href=\"https:\/\/appexchange.salesforce.com\/listingDetail?listingId=a0N3A00000FHBpcUAH\"><b>DocuSign eSignature for Salesforce CPQ<\/b><\/a>: Get electronic sign off on quotes and capture payment information during the approval process. Payment information is stored in Salesforce Billing for future and recurring payments.<\/li> <li><a href=\"https:\/\/appexchange.salesforce.com\/appxListingDetail?listingId=a0N3A00000FMhSsUAL\"><b>Chargent Gateways Connector for Salesforce Billing<\/b><\/a>: Accept credit cards and bank drafts from any of Chargent&#8217;s 30+ supported payment gateways in under five minutes.<\/li> <li><a href=\"https:\/\/appexchange.salesforce.com\/appxListingDetail?listingId=a0N3A00000G0rnxUAB\"><b>GoCardless for Salesforce Billing<\/b><\/a>: Access the world\u2019s largest and most advanced debit network, so companies can automatically collect payments against recurring invoices or subscriptions managed with Salesforce Billing. <\/li> <li><a href=\"https:\/\/appexchange.salesforce.com\/appxListingDetail?listingId=a0N3A00000E1l6iUAB\"><b>FinDock Payment Processing on Salesforce<\/b><\/a><b>:<\/b> \u201cDock\u201d leading payment providers into invoice and cash collection processes, as well as supports direct debit processing and bank file reconciliation<\/li> <\/ul><p>Learn more about other Salesforce Billing Payment Apps on AppExchange <a href=\"https:\/\/www.salesforce.com\/blog\/2019\/10\/salesforce-billing-payments-apps.html\">here<\/a>.<\/p><p><b>Accelerate Customer Service with Robotic Process Automation and Einstein Bots<\/b><\/p><p>Customers today expect fast and accurate service, and companies can deliver this by automating the repetitive portions of service interactions (e.g. checking shipping status, resetting passwords) with Robotic Process Automation (RPA) and Einstein Bot packages. These technologies empower agents to focus on tasks that require critical thinking, complex problem solving or empathy\u2014the human side of service\u2014and ultimately means a better experience for the customer.<\/p><p>Partner-built RPA and Einstein Bot Packages on AppExchange include:<\/p><ul class=\"wp-block-list\"> <li><a href=\"https:\/\/appexchange.salesforce.com\/appxListingDetail?listingId=a0N3A00000FMhiyUAD\"><b>Decision Engines Intelligent Process Automation<\/b><\/a>: Process case emails, attachments, and integrate with back-office ERP systems to respond to customers in real-time with zero-touch. <\/li> <li><a href=\"https:\/\/appexchange.salesforce.com\/appxListingDetail?listingId=a0N3A00000FYDvHUAX\"><b>NeuraFlash Einstein Bot Accelerator:<\/b><\/a> Leverage and sample sets of common customer inputs with this quick start guide to implement basic features of Einstein Bots and expedite NLP training.<\/li> <li><a href=\"https:\/\/appexchange.salesforce.com\/appxListingDetail?listingId=a0N3A00000FR5CSUA1\"><b>SurveyMonkey Einstein Bot<\/b><\/a>: Automate the collection of feedback on how issues are resolved by triggering surveys in chat windows after a bot customer service interaction. <\/li> <li><a href=\"https:\/\/appexchange.salesforce.com\/appxListingDetail?listingId=a0N3A00000FMi5fUAD\"><b>SpringML for HLS Payers<\/b><\/a>: Assist customers with simple billing and network service inquiries such as claim status, cost of claims, and near physician location.<\/li> <\/ul><p>Learn more about Salesforce Billing Payment Apps on AppExchange <a href=\"https:\/\/www.salesforce.com\/blog\/2019\/10\/introducing-einstein-bots-appexchange-packages.html\">here<\/a>.<\/p><p><b>Supercharge Marketing Intelligence with New Datorama Partner Apps <\/b><\/p><p>Customers demand a personalized experience across every brand engagement. That\u2019s why marketers are constantly working to improve the relevance and effectiveness of their campaigns. It\u2019s difficult to meet customers with the right content in the right moments\u2014and even harder to understand which campaigns are working in order to make the right investments. These Datorama solutions on AppExchange extend the power of marketing intelligence by enabling developers to create custom apps that marketers can discover and use on the Datorama platform.<\/p><p>Datorama partner solutions on AppExchange include: <\/p><ul class=\"wp-block-list\"> <li><a href=\"https:\/\/appexchange.salesforce.com\/appxListingDetail?listingId=a0N3A00000FtShDUAV\"><b>Google Analytics App for Datorama<\/b><\/a>: Compare your websites\u2019 performance, track key KPIs across custom date ranges and optimize your websites with embedded Einstein Marketing Insights. <\/li> <li><a href=\"https:\/\/appexchange.salesforce.com\/appxListingDetail?listingId=a0N3A00000FtS88UAF\"><b>Lead Generation App for Datorama<\/b><\/a>: Consolidate all of your campaign, channel, lead,, and pipeline data into a powerful, interactive dashboard with the Lead Generation App for Datorama. <\/li> <li><b><a href=\"https:\/\/appexchange.salesforce.com\/appxListingDetail?listingId=a0N3A00000FYfZPUA1\">Social Intelligence App for Datorama<\/a>: <\/b>Compare brand presence for competitive insights across Facebook, YouTube, LinkedIn and Twitter.<b><\/b><\/li> <\/ul><p>Check out these Datorama solutions <a href=\"https:\/\/appexchange.salesforce.com\/mktcollections\/cloud-collections\/datorama\">here<\/a> on AppExchange.<\/p><p><b>About Salesforce AppExchange <\/b><\/p><p>Salesforce AppExchange, the world\u2019s leading enterprise cloud marketplace, empowers companies to sell, service, market and engage in entirely new ways. With more than 5,000 listings, 7 million customer installs and 90,000 peer reviews, it is the most comprehensive source of cloud, mobile, social, IoT, analytics and artificial intelligence technologies for businesses. <\/p>","protected":false},"excerpt":{"rendered":"<p>Companies of all sizes and industries turn to Salesforce AppExchange, the world\u2019s leading enterprise cloud marketplace, to accelerate digital transformation. AppExchange serves as the hub of the Salesforce ecosystem of partners and customers, connecting our Trailblazers to apps, components, bolts, flows, consulting experts and more. Together with our robust ecosystem of partners, today we\u2019re excited [&hellip;]<\/p>\n","protected":false},"author":409,"featured_media":19903,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"_jetpack_memberships_contains_paid_content":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"footnotes":""},"categories":[1],"tags":[],"sf_content_type":[1721,1727],"sf_theme":[1916,1917,1912],"sf_topic":[1737,1746,2068,1734,1757,1744,1726,1763,1758,1745,1741],"sf_product":[1738],"sf_industry":[],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[1724],"sf_collection":[],"sf_visibility":[],"coauthors":[],"class_list":["post-19902","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","sf_content_type-news-announcements","sf_content_type-news-announcements-product","sf_theme-artificial-intelligence","sf_theme-customer-engagement","sf_theme-digital-transformation","sf_topic-artificial-intelligence","sf_topic-commerce","sf_topic-customer-360","sf_topic-customer-engagement","sf_topic-customer-service-and-support","sf_topic-customer-success","sf_topic-digital-transformation","sf_topic-innovation","sf_topic-marketing","sf_topic-sales","sf_topic-salesforce-partners","sf_product-appexchange","sf_location-amer"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>AppExchange Powers Customer Success with New Solutions Across Commerce, Sales, Service and Marketing - Salesforce<\/title>\n<meta name=\"description\" content=\"Companies of all sizes and industries turn to Salesforce AppExchange, the world\u2019s leading enterprise cloud marketplace, to accelerate digital\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/news\/stories\/appexchange-powers-customer-success-with-new-solutions-across-commerce-sales-service-and-marketing\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"AppExchange Powers Customer Success with New Solutions Across Commerce, Sales, Service and Marketing\" \/>\n<meta property=\"og:description\" content=\"Companies of all sizes and industries turn to Salesforce AppExchange, the world\u2019s leading enterprise cloud marketplace, to accelerate digital\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.salesforce.com\/news\/stories\/appexchange-powers-customer-success-with-new-solutions-across-commerce-sales-service-and-marketing\/\" \/>\n<meta property=\"og:site_name\" content=\"Salesforce\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/salesforce\/\" \/>\n<meta property=\"article:published_time\" content=\"2019-10-31T12:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-03-17T13:55:38+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/appx8.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"820\" \/>\n\t<meta property=\"og:image:height\" content=\"246\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@salesforcenews\" \/>\n<meta name=\"twitter:site\" content=\"@salesforcenews\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"NewsArticle\",\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/appexchange-powers-customer-success-with-new-solutions-across-commerce-sales-service-and-marketing\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/appexchange-powers-customer-success-with-new-solutions-across-commerce-sales-service-and-marketing\/\"},\"author\":[{\"@id\":\"https:\/\/www.salesforce.com\/news\/#\/schema\/person\/da9676d8eacf7e452a24342f95956536\"}],\"headline\":\"AppExchange Powers Customer Success with New Solutions Across Commerce, Sales, Service and Marketing\",\"datePublished\":\"2019-10-31T12:00:00+00:00\",\"dateModified\":\"2023-03-17T13:55:38+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/appexchange-powers-customer-success-with-new-solutions-across-commerce-sales-service-and-marketing\/\"},\"wordCount\":1036,\"publisher\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/appexchange-powers-customer-success-with-new-solutions-across-commerce-sales-service-and-marketing\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/appx8.jpg\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/appexchange-powers-customer-success-with-new-solutions-across-commerce-sales-service-and-marketing\/\",\"url\":\"https:\/\/www.salesforce.com\/news\/stories\/appexchange-powers-customer-success-with-new-solutions-across-commerce-sales-service-and-marketing\/\",\"name\":\"AppExchange Powers Customer Success with New Solutions Across Commerce, Sales, Service and Marketing - Salesforce\",\"isPartOf\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/appexchange-powers-customer-success-with-new-solutions-across-commerce-sales-service-and-marketing\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/appexchange-powers-customer-success-with-new-solutions-across-commerce-sales-service-and-marketing\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/appx8.jpg\",\"datePublished\":\"2019-10-31T12:00:00+00:00\",\"dateModified\":\"2023-03-17T13:55:38+00:00\",\"description\":\"Companies of all sizes and industries turn to Salesforce AppExchange, the world\u2019s leading enterprise cloud marketplace, to accelerate digital\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.salesforce.com\/news\/stories\/appexchange-powers-customer-success-with-new-solutions-across-commerce-sales-service-and-marketing\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/appexchange-powers-customer-success-with-new-solutions-across-commerce-sales-service-and-marketing\/#primaryimage\",\"url\":\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/appx8.jpg\",\"contentUrl\":\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/appx8.jpg\",\"width\":820,\"height\":246},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.salesforce.com\/news\/#website\",\"url\":\"https:\/\/www.salesforce.com\/news\/\",\"name\":\"Salesforce\",\"description\":\"Get the latest Salesforce press releases, announcements, stories, and media contacts. See today\u2019s CRM news.\",\"publisher\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.salesforce.com\/news\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.salesforce.com\/news\/#organization\",\"name\":\"Salesforce\",\"url\":\"https:\/\/www.salesforce.com\/news\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.salesforce.com\/news\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/default.jpg\",\"contentUrl\":\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/default.jpg\",\"width\":1200,\"height\":630,\"caption\":\"Salesforce\"},\"image\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/salesforce\/\",\"https:\/\/x.com\/salesforcenews\",\"https:\/\/www.linkedin.com\/company\/salesforce\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.salesforce.com\/news\/#\/schema\/person\/da9676d8eacf7e452a24342f95956536\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/secure.gravatar.com\/avatar\/52d6c3732c489400d0a9f73f829946d5ba4e8fdb418f61ca78e62fa931918208?s=96&d=mm&r=gc5d9c39a0dfa9bc01aaa14cb1b9a6461\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/52d6c3732c489400d0a9f73f829946d5ba4e8fdb418f61ca78e62fa931918208?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/52d6c3732c489400d0a9f73f829946d5ba4e8fdb418f61ca78e62fa931918208?s=96&d=mm&r=g\"},\"url\":\"https:\/\/www.salesforce.com\/news\/stories\/author\/jjosephsalesforce-com\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"AppExchange Powers Customer Success with New Solutions Across Commerce, Sales, Service and Marketing - Salesforce","description":"Companies of all sizes and industries turn to Salesforce AppExchange, the world\u2019s leading enterprise cloud marketplace, to accelerate digital","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.salesforce.com\/news\/stories\/appexchange-powers-customer-success-with-new-solutions-across-commerce-sales-service-and-marketing\/","og_locale":"en_US","og_type":"article","og_title":"AppExchange Powers Customer Success with New Solutions Across Commerce, Sales, Service and Marketing","og_description":"Companies of all sizes and industries turn to Salesforce AppExchange, the world\u2019s leading enterprise cloud marketplace, to accelerate digital","og_url":"https:\/\/www.salesforce.com\/news\/stories\/appexchange-powers-customer-success-with-new-solutions-across-commerce-sales-service-and-marketing\/","og_site_name":"Salesforce","article_publisher":"https:\/\/www.facebook.com\/salesforce\/","article_published_time":"2019-10-31T12:00:00+00:00","article_modified_time":"2023-03-17T13:55:38+00:00","og_image":[{"width":820,"height":246,"url":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/appx8.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_creator":"@salesforcenews","twitter_site":"@salesforcenews","twitter_misc":{"Written by":"","Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"NewsArticle","@id":"https:\/\/www.salesforce.com\/news\/stories\/appexchange-powers-customer-success-with-new-solutions-across-commerce-sales-service-and-marketing\/#article","isPartOf":{"@id":"https:\/\/www.salesforce.com\/news\/stories\/appexchange-powers-customer-success-with-new-solutions-across-commerce-sales-service-and-marketing\/"},"author":[{"@id":"https:\/\/www.salesforce.com\/news\/#\/schema\/person\/da9676d8eacf7e452a24342f95956536"}],"headline":"AppExchange Powers Customer Success with New Solutions Across Commerce, Sales, Service and Marketing","datePublished":"2019-10-31T12:00:00+00:00","dateModified":"2023-03-17T13:55:38+00:00","mainEntityOfPage":{"@id":"https:\/\/www.salesforce.com\/news\/stories\/appexchange-powers-customer-success-with-new-solutions-across-commerce-sales-service-and-marketing\/"},"wordCount":1036,"publisher":{"@id":"https:\/\/www.salesforce.com\/news\/#organization"},"image":{"@id":"https:\/\/www.salesforce.com\/news\/stories\/appexchange-powers-customer-success-with-new-solutions-across-commerce-sales-service-and-marketing\/#primaryimage"},"thumbnailUrl":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/appx8.jpg","inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.salesforce.com\/news\/stories\/appexchange-powers-customer-success-with-new-solutions-across-commerce-sales-service-and-marketing\/","url":"https:\/\/www.salesforce.com\/news\/stories\/appexchange-powers-customer-success-with-new-solutions-across-commerce-sales-service-and-marketing\/","name":"AppExchange Powers Customer Success with New Solutions Across Commerce, Sales, Service and Marketing - Salesforce","isPartOf":{"@id":"https:\/\/www.salesforce.com\/news\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.salesforce.com\/news\/stories\/appexchange-powers-customer-success-with-new-solutions-across-commerce-sales-service-and-marketing\/#primaryimage"},"image":{"@id":"https:\/\/www.salesforce.com\/news\/stories\/appexchange-powers-customer-success-with-new-solutions-across-commerce-sales-service-and-marketing\/#primaryimage"},"thumbnailUrl":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/appx8.jpg","datePublished":"2019-10-31T12:00:00+00:00","dateModified":"2023-03-17T13:55:38+00:00","description":"Companies of all sizes and industries turn to Salesforce AppExchange, the world\u2019s leading enterprise cloud marketplace, to accelerate digital","inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.salesforce.com\/news\/stories\/appexchange-powers-customer-success-with-new-solutions-across-commerce-sales-service-and-marketing\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.salesforce.com\/news\/stories\/appexchange-powers-customer-success-with-new-solutions-across-commerce-sales-service-and-marketing\/#primaryimage","url":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/appx8.jpg","contentUrl":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/appx8.jpg","width":820,"height":246},{"@type":"WebSite","@id":"https:\/\/www.salesforce.com\/news\/#website","url":"https:\/\/www.salesforce.com\/news\/","name":"Salesforce","description":"Get the latest Salesforce press releases, announcements, stories, and media contacts. See today\u2019s CRM news.","publisher":{"@id":"https:\/\/www.salesforce.com\/news\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.salesforce.com\/news\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.salesforce.com\/news\/#organization","name":"Salesforce","url":"https:\/\/www.salesforce.com\/news\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.salesforce.com\/news\/#\/schema\/logo\/image\/","url":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/default.jpg","contentUrl":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/default.jpg","width":1200,"height":630,"caption":"Salesforce"},"image":{"@id":"https:\/\/www.salesforce.com\/news\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/salesforce\/","https:\/\/x.com\/salesforcenews","https:\/\/www.linkedin.com\/company\/salesforce\/"]},{"@type":"Person","@id":"https:\/\/www.salesforce.com\/news\/#\/schema\/person\/da9676d8eacf7e452a24342f95956536","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/52d6c3732c489400d0a9f73f829946d5ba4e8fdb418f61ca78e62fa931918208?s=96&d=mm&r=gc5d9c39a0dfa9bc01aaa14cb1b9a6461","url":"https:\/\/secure.gravatar.com\/avatar\/52d6c3732c489400d0a9f73f829946d5ba4e8fdb418f61ca78e62fa931918208?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/52d6c3732c489400d0a9f73f829946d5ba4e8fdb418f61ca78e62fa931918208?s=96&d=mm&r=g"},"url":"https:\/\/www.salesforce.com\/news\/stories\/author\/jjosephsalesforce-com\/"}]}},"jetpack_featured_media_url":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/appx8.jpg","jetpack_sharing_enabled":true,"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Salesforce","distributor_original_site_url":"https:\/\/www.salesforce.com\/news","push-errors":false,"_links":{"self":[{"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/posts\/19902","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/users\/409"}],"replies":[{"embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/comments?post=19902"}],"version-history":[{"count":1,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/posts\/19902\/revisions"}],"predecessor-version":[{"id":39757,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/posts\/19902\/revisions\/39757"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/media\/19903"}],"wp:attachment":[{"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/media?parent=19902"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/categories?post=19902"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/tags?post=19902"},{"taxonomy":"sf_content_type","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_content_type?post=19902"},{"taxonomy":"sf_theme","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_theme?post=19902"},{"taxonomy":"sf_topic","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_topic?post=19902"},{"taxonomy":"sf_product","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_product?post=19902"},{"taxonomy":"sf_industry","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_industry?post=19902"},{"taxonomy":"sf_role","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_role?post=19902"},{"taxonomy":"sf_multimedia_asset","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_multimedia_asset?post=19902"},{"taxonomy":"sf_location","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_location?post=19902"},{"taxonomy":"sf_collection","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_collection?post=19902"},{"taxonomy":"sf_visibility","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_visibility?post=19902"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/coauthors?post=19902"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}