{"id":20156,"date":"2020-02-26T05:00:00","date_gmt":"2020-02-26T12:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=20156"},"modified":"2020-09-18T00:35:11","modified_gmt":"2020-09-18T00:35:11","slug":"salesforce-named-leader-in-healthcare-crm-by-klas-for-third-year-in-a-row","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/news\/stories\/salesforce-named-leader-in-healthcare-crm-by-klas-for-third-year-in-a-row\/","title":{"rendered":"Salesforce Named Leader in Healthcare CRM by KLAS for Third Year in a Row"},"content":{"rendered":"

For the third year in a row, KLAS–a healthcare data and insights organization–has recognized Salesforce as the 2020 Category Leader in CRM for Healthcare<\/a> in its \u201cBest in KLAS: Software and Services\u201d report. <\/p>

Healthcare and life sciences organizations are focused on improving health outcomes and driving efficiencies. However, many still depend on disparate systems that obscure a 360-view of the healthcare consumer, hindering collaboration and innovation. Concurrently, consumers expectations for experiences and care that is relevant and timely to them as individuals are higher than ever before.<\/p>

Salesforce has been fortunate to partner with leading healthcare companies to deliver an engagement platform<\/a> that provides end-to-end digital journeys that strengthen relationships and build trust with customers, whether they\u2019re patients, members, providers, or partners. <\/p>

\u201cBest in KLAS winners set the standard of excellence in their market segment\u2026.It serves as a signal to providers that they should expect only the best from the winning vendors,\u201d said Adam Gale, President of KLAS<\/a>.<\/p>

KLAS introduced the CRM category in 2018 to reflect the growing importance of relationship management in healthcare. We\u2019re happy to be recognized by KLAS for three consecutive years, and we remain committed to helping healthcare organizations transform patient engagement<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"

For the third year in a row, KLAS–a healthcare data and insights organization–has recognized Salesforce as the 2020 Category Leader in CRM for Healthcare in its \u201cBest in KLAS: Software and Services\u201d report. Healthcare and life sciences organizations are focused on improving health outcomes and driving efficiencies. However, many still depend on disparate systems that […]<\/p>\n","protected":false},"author":0,"featured_media":20157,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"_jetpack_memberships_contains_paid_content":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"footnotes":""},"categories":[1],"tags":[],"sf_content_type":[],"sf_theme":[1912],"sf_topic":[],"sf_product":[],"sf_industry":[],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[],"sf_collection":[],"sf_visibility":[],"coauthors":[],"class_list":["post-20156","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","sf_theme-digital-transformation"],"yoast_head":"\nSalesforce Named Leader in Healthcare CRM by KLAS for Third Year in a Row - Salesforce<\/title>\n<meta name=\"description\" content=\"For the third year in a row, KLAS--a healthcare data and insights organization--has recognized Salesforce as the 2020 Category Leader in CRM for\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/news\/stories\/salesforce-named-leader-in-healthcare-crm-by-klas-for-third-year-in-a-row\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Salesforce Named Leader in Healthcare CRM by KLAS for Third Year in a Row\" \/>\n<meta property=\"og:description\" content=\"For the third year in a row, KLAS--a healthcare data and insights organization--has recognized Salesforce as the 2020 Category Leader in CRM for\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.salesforce.com\/news\/stories\/salesforce-named-leader-in-healthcare-crm-by-klas-for-third-year-in-a-row\/\" \/>\n<meta property=\"og:site_name\" content=\"Salesforce\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/salesforce\/\" \/>\n<meta property=\"article:published_time\" content=\"2020-02-26T12:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-09-18T00:35:11+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/klas7.png\" \/>\n\t<meta property=\"og:image:width\" content=\"769\" \/>\n\t<meta property=\"og:image:height\" content=\"432\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@salesforcenews\" \/>\n<meta name=\"twitter:site\" content=\"@salesforcenews\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"NewsArticle\",\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/salesforce-named-leader-in-healthcare-crm-by-klas-for-third-year-in-a-row\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/salesforce-named-leader-in-healthcare-crm-by-klas-for-third-year-in-a-row\/\"},\"author\":{\"name\":\"\",\"@id\":\"\"},\"headline\":\"Salesforce Named Leader in Healthcare CRM by KLAS for Third Year in a Row\",\"datePublished\":\"2020-02-26T12:00:00+00:00\",\"dateModified\":\"2020-09-18T00:35:11+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/salesforce-named-leader-in-healthcare-crm-by-klas-for-third-year-in-a-row\/\"},\"wordCount\":212,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/salesforce-named-leader-in-healthcare-crm-by-klas-for-third-year-in-a-row\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/klas7.png\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.salesforce.com\/news\/stories\/salesforce-named-leader-in-healthcare-crm-by-klas-for-third-year-in-a-row\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/salesforce-named-leader-in-healthcare-crm-by-klas-for-third-year-in-a-row\/\",\"url\":\"https:\/\/www.salesforce.com\/news\/stories\/salesforce-named-leader-in-healthcare-crm-by-klas-for-third-year-in-a-row\/\",\"name\":\"Salesforce Named Leader in Healthcare CRM by KLAS for Third Year in a Row - 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