{"id":20240,"date":"2020-04-10T00:00:00","date_gmt":"2020-04-10T00:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=20240"},"modified":"2020-09-18T00:35:07","modified_gmt":"2020-09-18T00:35:07","slug":"salesforces-covid-19-response","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/news\/stories\/salesforces-covid-19-response\/","title":{"rendered":"Salesforce&#8217;s COVID-19 Response"},"content":{"rendered":"<p>As COVID-19 continues to spread around the world, we have a heightened awareness of our responsibility to our employees, customers, partners, healthcare workers, first responders and broader community.<\/p><p>On this page, you\u2019ll find:<br \/> <\/p><ul class=\"wp-block-list\"> <li><a href=\"#ohana\">How We Are Supporting Our Ohana<\/a><\/li> <li><a href=\"#tech\">How Our Technology is Being Deployed<\/a><\/li> <\/ul>\t\t<h2 class=\"wp-block-heading\">How We Are Supporting our Ohana<\/h2><p>We continue to monitor the COVID-19 pandemic around the clock in order to better support our employees, customers, partners and communities. Updates on office closures and workforce support, events and philanthropic donations are below.<\/p><div class=\"wp-block-image__wrapper\"><figure class=\"wp-block-image size-large prevent-download\">\n\t<a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"20238-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"628\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/tower1.jpg?strip=all&#038;quality=95\" alt=\"\" class=\"wp-image-20238\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/tower1.jpg 1000w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/tower1.jpg?w=300&amp;h=188 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/tower1.jpg?w=768&amp;h=482 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/tower1.jpg?w=264&amp;h=166 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/tower1.jpg?w=500&amp;h=314 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/tower1.jpg?w=678&amp;h=426 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/tower1.jpg?w=150&amp;h=94 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/tower1.jpg?w=307&amp;h=193 307w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/a>\n<\/figure><div id=\"20238-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1><figure class=\"wp-block-image size-large prevent-download\">\n\t<img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"628\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/tower1.jpg?strip=all&#038;quality=95\" alt=\"\" class=\"wp-image-20238\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/tower1.jpg 1000w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/tower1.jpg?w=300&amp;h=188 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/tower1.jpg?w=768&amp;h=482 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/tower1.jpg?w=264&amp;h=166 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/tower1.jpg?w=500&amp;h=314 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/tower1.jpg?w=678&amp;h=426 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/tower1.jpg?w=150&amp;h=94 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/tower1.jpg?w=307&amp;h=193 307w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/>\n<\/figure><\/div><\/div><\/div>\t\t<h2 class=\"wp-block-heading\">Resources<\/h2><ul class=\"wp-block-list\"> <li><b><a href=\"https:\/\/www.salesforce.com\/company\/news-press\/stories\/2020\/3\/salesforce-corinavirus-actions\/\" target=\"_blank\" rel=\"noopener noreferrer\">Read Marc Benioff&#8217;s letter to customers<\/a><\/b><\/li> <li><b><a href=\"https:\/\/www.salesforce.com\/company\/news-press\/stories\/2020\/3\/salesforce-coronavirus\/\" target=\"_blank\" rel=\"noopener noreferrer\">Hear from Amy Weaver, President &amp; Chief Legal Officer<\/a> <\/b>on the steps we\u2019re taking to support our employees, customers, partners and our communities<\/li> <li><b><a href=\"https:\/\/www.salesforce.com\/company\/news-press\/stories\/2020\/4\/salesforce-international\/\" target=\"_blank\" rel=\"noopener noreferrer\">Hear from Gavin Patterson, President and CEO, Salesforce International<\/a> <\/b>on our international philanthropic efforts and initiatives<\/li> <li>Get the latest on upcoming <a href=\"http:\/\/salesforce.com\/events\"><b>Salesforce Events<\/b><\/a><\/li> <li>Our latest <a href=\"https:\/\/www.salesforce.com\/company\/news-press\/stories\/2020\/3\/salesforce-coronavirus\/\" target=\"_blank\" rel=\"noopener noreferrer\"><b>remote work mandates<\/b><\/a><\/li> <\/ul>\t\t<h2 class=\"wp-block-heading\">How Our Technology is Being Deployed<\/h2><p>Below you will find updates on how our customers and partners our deploying our technology to support the global response to COVID-19.<\/p><div class=\"wp-block-image__wrapper\"><figure class=\"wp-block-image size-large prevent-download\">\n\t<a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"20239-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"667\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/tech.jpg?strip=all&#038;quality=95\" alt=\"\" class=\"wp-image-20239\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/tech.jpg 1000w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/tech.jpg?w=300&amp;h=200 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/tech.jpg?w=768&amp;h=512 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/tech.jpg?w=264&amp;h=176 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/tech.jpg?w=500&amp;h=334 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/tech.jpg?w=678&amp;h=452 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/tech.jpg?w=150&amp;h=100 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/tech.jpg?w=289&amp;h=193 289w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/a>\n<\/figure><div id=\"20239-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1><figure class=\"wp-block-image size-large prevent-download\">\n\t<img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"667\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/tech.jpg?strip=all&#038;quality=95\" alt=\"\" class=\"wp-image-20239\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/tech.jpg 1000w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/tech.jpg?w=300&amp;h=200 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/tech.jpg?w=768&amp;h=512 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/tech.jpg?w=264&amp;h=176 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/tech.jpg?w=500&amp;h=334 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/tech.jpg?w=678&amp;h=452 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/tech.jpg?w=150&amp;h=100 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/tech.jpg?w=289&amp;h=193 289w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/>\n<\/figure><\/div><\/div><\/div>\t\t<h2 class=\"wp-block-heading\">Resources<\/h2><ul class=\"wp-block-list\"> <li><b><a href=\"https:\/\/www.salesforce.com\/company\/news-press\/press-releases\/2020\/05\/salesforce-back-to-work\/\" target=\"_blank\" rel=\"noopener noreferrer\">Salesforce Announces Work.com to Help Businesses and Communities Safely Reopen<\/a><\/b><\/li> <li><b><a href=\"https:\/\/www.salesforce.com\/company\/news-press\/stories\/2020\/3\/salesforce-care\/\" target=\"_blank\" rel=\"noopener noreferrer\">Salesforce Care: Free Rapid Response Solutions to Help Companies Navigate COVID-19<\/a><\/b><ul> <li><b><a href=\"https:\/\/www.salesforce.com\/company\/news-press\/stories\/2020\/3\/salesforce-care-response\/\" target=\"_blank\" rel=\"noopener noreferrer\">How We\u2019re Supporting Healthcare Systems<\/a><\/b><\/li> <li><b><a href=\"https:\/\/www.salesforce.com\/company\/news-press\/stories\/2020\/4\/salesforce-business-grants\/\" target=\"_blank\" rel=\"noopener noreferrer\">How We\u2019re Supporting Small Businesses<\/a><\/b><\/li> <\/ul> <\/li> <li><b><a href=\"https:\/\/www.tableau.com\/covid-19-coronavirus-data-resources\" target=\"_blank\" rel=\"noopener noreferrer\">Access and analyze trusted COVID-19 global data with Tableau<\/a><\/b><\/li> <\/ul><p><b>What our Customers are Doing<\/b><\/p><ul class=\"wp-block-list\"> <li><a href=\"https:\/\/www.salesforce.com\/company\/news-press\/stories\/2020\/4\/salesforce-covid19-actions-1\/\" target=\"_blank\" rel=\"noopener noreferrer\"><b>Hear from Bill Patterson, GM of CRM Applications on how our customers are tackling COVID-19<\/b><\/a><\/li> <li><b><a href=\"https:\/\/www.salesforce.com\/company\/news-press\/stories\/2020\/4\/salesforce-industry-customers\/\" target=\"_blank\" rel=\"noopener noreferrer\">How Customers in Every Industry are Responding to COVID-19<\/a><\/b><\/li> <\/ul><p><b>How We&#8217;re Working with our Partners<\/b><br \/> <\/p><ul class=\"wp-block-list\"> <li><b><a href=\"https:\/\/www.salesforce.com\/company\/news-press\/stories\/2020\/3\/salesforce-aws\/\" target=\"_blank\" rel=\"noopener noreferrer\">Salesforce and AWS Help Service Agents Stay Connected with Customers During COVID-19 Pandemic<\/a><\/b><\/li> <\/ul><p>Check back often as we\u2019ll share updates and additional resources.<br \/> <br \/> Visit our Newsroom, follow us on Twitter at <a href=\"http:\/\/www.twitter.com\/salesforcenews\" target=\"_blank\" rel=\"noopener noreferrer\">@salesforcenews<\/a>, and check out a new resource on how companies can navigate this time of crisis with <a href=\"https:\/\/www.salesforce.com\/blog\/category\/leading-through-change.html\" target=\"_blank\" rel=\"noopener noreferrer\">Leading Through Change<\/a>. <\/p>","protected":false},"excerpt":{"rendered":"<p>This page is an ongoing reference for the actions we are taking to support our employees, customers, partners, healthcare workers, first responders 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