{"id":20423,"date":"2020-06-22T05:00:00","date_gmt":"2020-06-22T12:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=20423"},"modified":"2020-09-18T00:34:56","modified_gmt":"2020-09-18T00:34:56","slug":"how-one-salesforce-analyst-transformed-his-career-with-trailhead-and-is-empowering-others-to-do-the-same","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/news\/stories\/how-one-salesforce-analyst-transformed-his-career-with-trailhead-and-is-empowering-others-to-do-the-same\/","title":{"rendered":"How One Salesforce Analyst Transformed His Career With Trailhead and is Empowering Others to Do the Same"},"content":{"rendered":"\n

COVID-19 has fundamentally transformed our economy and reshaped the workforce, creating a defining moment for people to reimagine their careers and position themselves for success in the post-pandemic economy.<\/p>\n\n\n\n

A recent Salesforce study<\/a> found that 69% of people believe the pandemic will permanently change their work \u2014 and 57% say they wish they had a better or more up-to-date skill set. This underscores that now more than ever, everyone needs access to the technologies and skills necessary to land a job in today\u2019s changing workforce, regardless of where they live and what their background may be. <\/p>\n\n\n\n

We sat down with Brian Owens<\/a>, a Business Analyst at Regions Bank, to hear how Trailhead<\/a>, Salesforce\u2019s free online learning platform, empowered him to embark on a new career path in tech \u2013 and how he\u2019s helping others to do the same.<\/p>\n\n\n\n

Q. How did you come into the Salesforce ecosystem?<\/b><\/h4>\n\n\n\n

I first learned about Salesforce when I worked in sales and retail. I had used CRM systems as an end-user for years. <\/p>\n\n\n\n

Then this past January, my fiance and I sat down to set our goals for the year. One of my goals was to make a career change \u2013 to do something I was more passionate about. My fiance works in IT and had heard about opportunities in the Salesforce ecosystem. She encouraged me to learn more about the platform. <\/p>\n\n\n\n

I discovered Trailhead and quickly realized the learning and career potential, as well as the networking opportunities available through the Trailblazer Community<\/a>. I began preparing for my first admin certification exam using Trailhead and joined several Community Groups in Birmingham and Atlanta to connect with people on a similar journey. <\/p>\n\n\n\n

Q. How has Trailhead helped you transform your career and how did the Trailblazer Community support that journey? <\/b><\/h4>\n\n\n\n

Trailhead changed what I believed I was capable of and could accomplish in my career.<\/p>\n\n\n\n

The Trailblazer Community and Community Group meetings gave me a brand new network of hardworking professionals. Being around like-minded people with similar goals was extremely influential during my transformation into a tech career. It made me even more determined to succeed \u2013 and it ultimately helped me land a new job with my Salesforce skills at Regions Bank!<\/p>\n\n\n\n

Q. How are you helping others follow in your footsteps? <\/b><\/h4>\n\n\n\n

I was lucky to connect with Tiffany Spencer<\/a> when I set out to find a mentor. We immediately hit it off and she became like a big sister who always looked out for me to ensure I made the right decisions to succeed on my journey. <\/p>\n\n\n\n

Together, we started an 8-week admin certification study group<\/a> for individuals who were looking to pursue their first Salesforce certification. Tiffany and I now host weekly study groups where we explore Trailhead, new modules, and work through complex questions together. <\/p>\n\n\n\n

In addition, we\u2019ve connected with HBCUforce<\/a> to help spread the word to students at Historically Black Colleges and Universities interested in pursuing careers in tech. We\u2019re giving back to a community that has already given us so much, simply because we enjoy it!<\/p>\n\n\n\n

Q. What has inspired you most while giving back?<\/b><\/h4>\n\n\n\n

I worked closely with a Trailblazer who impressed me with his grit and passion to learn Salesforce. We spent hours on the phone solving problems \u2013 one challenge in particular took us a day and a half to work through.<\/p>\n\n\n\n

The Trailblazer Community is always there to support someone with that kind of determination and to help them succeed. The best advice I can give future Trailblazers is to set deadlines, reach out for help, get involved in the Trailblazer Community, don\u2019t be afraid to fail and never give up. <\/p>\n\n\n\n

Q. The economy is changing rapidly. Why is now an important time for people to consider reskilling?<\/b><\/h4>\n\n\n\n

Thinking about the COVID-19 pandemic and its impact on the economy, I think it\u2019s a great moment to self-reflect and consider what you want to accomplish in your life \u2013 personally and professionally. What do you want your life to look like? <\/p>\n\n\n\n

Over the last few months, we\u2019ve seen companies across all industries leverage technology in new ways they never before considered, creating new opportunities for people with non-technical backgrounds to learn new skills and transform their careers and earning potential. <\/p>\n\n\n\n

We\u2019ve all been experiencing something unusual this year, but there\u2019s never been a better time to improve your career \u2013 and don\u2019t forget to give back along the way.<\/p>\n\n\n\n

Join us at <\/i>TrailheaDX<\/i><\/a> on June 25 to hear from other Trailblazers and customers who are building solutions for their businesses to succeed in our new normal.<\/i><\/p>\n","protected":false},"excerpt":{"rendered":"

COVID-19 has fundamentally transformed our economy and reshaped the workforce, creating a defining moment for people to reimagine their careers and position themselves for success in the post-pandemic economy. A recent Salesforce study found that 69% of people believe the pandemic will permanently change their work \u2014 and 57% say they wish they had a […]<\/p>\n","protected":false},"author":0,"featured_media":20424,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"_jetpack_memberships_contains_paid_content":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"footnotes":""},"categories":[1],"tags":[],"sf_content_type":[1730],"sf_theme":[],"sf_topic":[1744],"sf_product":[],"sf_industry":[],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[],"sf_collection":[],"sf_visibility":[],"coauthors":[],"class_list":["post-20423","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","sf_content_type-feature-stories","sf_topic-customer-success"],"yoast_head":"\nHow One Salesforce Analyst Transformed His Career With Trailhead and is Empowering Others to Do the Same - 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