As the world begins to reopen, customers want to feel protected and informed with safe ways to shop, bank, and dine in person. Businesses now need to manage these expectations so they won\u2019t be caught off guard, no matter what happens. <\/p>\n\n\n\n
Today we announced <\/a>a significant expansion of Work.com<\/a>, including new apps to enable our customers to communicate new policies, procedures and actions to help businesses create safe in-person experiences for their customers and employees.<\/p>\n\n\n\n Work.com is a suite of apps and resources for the new normal, helping leaders around the world support the health, wellbeing and success of their employees, customers, students and their communities. Work.com began as a platform to manage workplace safety and has since expanded to help schools make data-driven decisions on how to manage campus safely and for governments and healthcare organizations to more efficiently manage vaccine programs at scale. Work.com brings together the full power of the Salesforce Customer 360, health experts, business leaders and the Salesforce partner ecosystem to manage relationships with both customers and employees to meet the new expectations of today, plan for long term resilience and be better prepared for the future.<\/p>\n\n\n\n Organizations are looking not simply to survive, but thrive in this new normal. The new trusted communication Work.com<\/a> apps help businesses safely manage customer interactions. With Work.com trusted communication apps, businesses can get the insights needed to help make safer decisions \u2014 like when to reopen brick and mortar locations, and have the tools to better communicate necessary information with customers like updated store hours, social distancing guidelines, or safety protocols.<\/p>\n\n\n\nQ. What is Work.com?<\/h4>\n\n\n\n
Q. What are the new capabilities of Work.com trusted communications apps? <\/strong><\/h4>\n\n\n\n