{"id":41790,"date":"2020-10-14T16:23:06","date_gmt":"2020-10-14T23:23:06","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=41790"},"modified":"2020-10-19T17:06:15","modified_gmt":"2020-10-20T00:06:15","slug":"salesforces-chief-innovation-officer-simon-mulcahy-on-challenges-and-opportunities-in-the-all-digital-environment","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/news\/stories\/salesforces-chief-innovation-officer-simon-mulcahy-on-challenges-and-opportunities-in-the-all-digital-environment\/","title":{"rendered":"Salesforce\u2019s Chief Innovation Officer Simon Mulcahy on Challenges and Opportunities in the All-Digital Environment"},"content":{"rendered":"\n<p>McKinsey &amp; Company\u2019s latest <em>Inside the Strategy Room<\/em> podcast features an interview with Salesforce Executive Vice President and Chief Innovation Officer Simon Mulcahy. \u201cEvery organization is going to leverage digital, so that alone is not enough,\u201d Mulcahy said. \u201cYou need information faster; you need to be able to service your customers in a way that you\u2019ve never been able to.\u201d&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>Every organization is going to leverage digital, so that alone is not enough.<\/p><cite>Simon Mulcahy, Executive Vice President and Chief Innovation Officer, Salesforce<\/cite><\/blockquote>\n\n\n\n<p>The interview includes Mulcahy\u2019s thoughts on what the future looks like as the pandemic environment continues, and how some companies are learning to find unique opportunities and move faster. \u201cWe\u2019re seeing that CEOs are being really ambitious about putting together plans to not just ride out the storm, but actually look at how they\u2019re going to emerge from this stronger, better, more competitive,\u201d Mulcahy said.<\/p>\n\n\n\n<p>Click the graphic below to listen to the podcast. Highlights from the interview are also available <a href=\"https:\/\/www.mckinsey.com\/business-functions\/strategy-and-corporate-finance\/our-insights\/the-committed-innovator-an-interview-with-salesforces-simon-mulcahy#\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>, as is <a href=\"https:\/\/www.mckinsey.com\/~\/media\/mckinsey\/business%20functions\/strategy%20and%20corporate%20finance\/our%20insights\/the%20committed%20innovator%20an%20interview%20with%20salesforces%20simon%20mulcahy\/the-committed-innovator-an-interview-with-salesforces-simon-mulcahy-vf.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">a complete transcript.<\/a><\/p>\n\n\n<div class=\"wp-block-image__wrapper\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large prevent-download\"><a href=\"https:\/\/www.mckinsey.com\/assets\/dotcom\/the-strategy-room-podcast\/inside-the-strategy-room-the-committed-innovator-an-interview-with-salesforces-simon-mulcahy.mp3\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"41808-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"392\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/10\/Simonquote.png?w=750\" alt=\"Simon Mulcahy Quote\" class=\"wp-image-41808\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/10\/Simonquote.png 750w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/10\/Simonquote.png?w=300&amp;h=157 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/10\/Simonquote.png?w=264&amp;h=138 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/10\/Simonquote.png?w=500&amp;h=261 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/10\/Simonquote.png?w=678&amp;h=354 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/10\/Simonquote.png?w=150&amp;h=78 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/10\/Simonquote.png?w=369&amp;h=193 369w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/a><\/a><figcaption>Click the graphic above to listen to the podcast<\/figcaption><\/figure><\/div>\n<div id=\"41808-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large prevent-download\"><a href=\"https:\/\/www.mckinsey.com\/assets\/dotcom\/the-strategy-room-podcast\/inside-the-strategy-room-the-committed-innovator-an-interview-with-salesforces-simon-mulcahy.mp3\"><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"392\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/10\/Simonquote.png?w=750\" alt=\"Simon Mulcahy Quote\" class=\"wp-image-41808\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/10\/Simonquote.png 750w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/10\/Simonquote.png?w=300&amp;h=157 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/10\/Simonquote.png?w=264&amp;h=138 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/10\/Simonquote.png?w=500&amp;h=261 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/10\/Simonquote.png?w=678&amp;h=354 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/10\/Simonquote.png?w=150&amp;h=78 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/10\/Simonquote.png?w=369&amp;h=193 369w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/a><figcaption>Click the graphic above to listen to the podcast<\/figcaption><\/figure><\/div>\n<\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>McKinsey &amp; Company\u2019s latest Inside the Strategy Room podcast features an interview with Salesforce Executive Vice President and Chief Innovation Officer Simon Mulcahy. \u201cEvery organization is going to leverage digital, so that alone is not enough,\u201d Mulcahy said. \u201cYou need information faster; you need to be able to service your customers in a way that [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"_jetpack_memberships_contains_paid_content":false,"alternateThumbnailId":41783,"sf_product_cta_id":0,"footnotes":""},"categories":[1],"tags":[],"sf_content_type":[1735],"sf_theme":[1913,1912,1915],"sf_topic":[1904,1726,1732,1763],"sf_product":[],"sf_industry":[],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[1724],"sf_collection":[],"sf_visibility":[],"coauthors":[],"class_list":["post-41790","post","type-post","status-publish","format-standard","hentry","category-uncategorized","sf_content_type-news-highlights","sf_theme-reopen-safely","sf_theme-digital-transformation","sf_theme-future-of-work","sf_topic-reopen-safely","sf_topic-digital-transformation","sf_topic-future-of-work","sf_topic-innovation","sf_location-amer"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Salesforce\u2019s Chief Innovation Officer Simon Mulcahy on Challenges and Opportunities in the All-Digital Environment - Salesforce<\/title>\n<meta name=\"description\" content=\"McKinsey &amp; 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