{"id":42218,"date":"2020-10-29T05:56:50","date_gmt":"2020-10-29T12:56:50","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=42218"},"modified":"2024-09-16T11:21:35","modified_gmt":"2024-09-16T18:21:35","slug":"salesforce-anywhere","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/news\/stories\/salesforce-anywhere\/","title":{"rendered":"Salesforce Anywhere Adds Real-Time Sales and Service Data to Your CRM to Help Make Smarter, Faster Decisions"},"content":{"rendered":"\n

Salesforce Anywhere is a new and real-time way for sales and service reps to collaborate with your team and make faster and smarter decisions, conveniently within your CRM.<\/em><\/p>\n\n\n\n

We first launched the Anywhere app to help sales and service reps act fast in this new normal. Now, Salesforce Anywhere will help teams create a richer single source of truth by bringing conversations, processes and documents into the CRM.<\/em><\/p>\n\n\n\n

As we look at where CRM is headed, we\u2019re laser focused on real-time, mobile, AI-powered and collaborative capabilities.<\/em>
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We are in the midst of unprecedented times, and businesses are struggling to find their way back to growth. This puts immense pressure on them to digitally transform, and on sales teams to adapt and reimagine the way they sell. The remote work learning curve has been steep, and old processes need to be recreated for this new normal. <\/p>\n\n\n\n

Digital transformation is no longer a lofty goal for the future \u2013 speed and urgency are critical, and any business which doesn\u2019t quickly adapt will be left behind. We first addressed this challenge by introducing the Salesforce Anywhere app<\/a> earlier this year to help teams stay up to speed with real-time alerts, collaborate in context with integrated chat, and stay productive with suggested actions powered by Einstein. <\/p>\n\n\n\n

Today,<\/strong> we\u2019re expanding <\/strong>Salesforce Anywhere<\/strong><\/a> by combining real-time data from Quip documents, spreadshe<\/strong>ets and customizable business process templates <\/strong>(such as account plans, deal close plans or swarm plans for service cases)<\/strong> with the existing Salesforce Anywhere app features.<\/strong><\/p>\n\n\n\n

The result is a seamless experience across your CRM, team chats and live documents that will help teams sell and service from anywhere and in real-time.<\/strong><\/p>\n\n\n

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Open Image Modal<\/span>\"Quip<\/a>
 Stay up to date on the customers, deals and service cases that matter to you in real time, with dynamic account plans and customizable templates within Salesforce.<\/em><\/figcaption><\/figure><\/div>\n
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