{"id":46535,"date":"2021-04-28T08:30:00","date_gmt":"2021-04-28T15:30:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=46535"},"modified":"2021-11-16T15:59:48","modified_gmt":"2021-11-16T23:59:48","slug":"salesforce-future-of-work","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/news\/stories\/salesforce-future-of-work\/","title":{"rendered":"The Future of Work at Salesforce: Digital, Human and Connected"},"content":{"rendered":"\n

As the world begins to reopen, Salesforce shares how it is approaching the future of the office, the technology that facilitates hybrid work, and how putting employees at the center of the equation will create success from anywhere.<\/em><\/em><\/p>\n\n\n\n

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\u201cLet\u2019s meet in my office in 10.\u201d <\/p>\n\n\n\n

Today, these conversations look and feel entirely different. After a massive step into the unknown moved most workforces remote overnight, employees now receive requests like these via technologies Salesforce calls Cloud 3.0<\/a> \u2013 Slack, Zoom, Chat, AI, and IoT.<\/p>\n\n\n\n

While many employees now enjoy the flexibility of working from anywhere, many also crave face-to-face connection. Hallway conversations, coffee breaks, and team happy hours are happening virtually. And with the employees\u2019 primary hub for connection \u2013 the office \u2013 not yet part of the daily routine, the employee experience has completely changed. If companies aren\u2019t intentional about bringing people together, it can impact both employee engagement and productivity. <\/p>\n\n\n\n

\u201cResearch is showing connection is something people are craving in this type of environment,\u201d said Jill Unikel, SVP, Employee Communications & Engagement, Salesforce. \u201cCompanies and leaders are adapting and exploring different ways to create human connection and provide relevant, engaging employee experiences.\u201d <\/p>\n\n\n\n

The onus now falls to companies to provide the right environment, technology, coaching, and support to keep employees happy and engaged. It\u2019s something leaders at Salesforce remain hyper-focused on \u2014 both in ensuring employees feel connected, and helping customers support their employees too. <\/p>\n\n\n\n

Using data to design the workplace of the future<\/h2>\n\n\n\n

Salesforce introduced wellbeing surveys early on in the pandemic to help understand employee sentiment around core challenges posed by COVID-19 \u2014 from evaluating feelings of burnout and stress to how employees feel about returning to the office. These surveys have guided Salesforce\u2019s re-opening strategy, and helped plan for what the future office would look like.  <\/p>\n\n\n\n

Survey data revealed<\/a> nearly half of employees only wanted to come in as little as a few times per month, but that 80% are still hungry for the connection, camaraderie and innovation that comes from gathering in- person.<\/p>\n\n\n\n

Guided by employee feedback, Salesforce introduced its new workplace model<\/a> \u2013 offering teams three ways of working: flex (1-3 days in the office per week on average), fully remote and office-based. <\/p>\n\n\n\n

Surveys also showed that hybrid workers want the option of the office, but they want to be purposeful when they use it. The expectation is it will be used for collaborative work and meetings \u2014 in addition to connecting with colleagues and experiencing company culture. <\/p>\n\n\n\n

This is why Salesforce workspaces are being redesigned with more social and breakout spaces to foster human connection and collaboration.<\/p>\n\n\n

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Open Image Modal<\/span>\"employees<\/a>
Employees collaborating in one of our revamped Sydney, Australia offices. Note: Based on health official and government guidance, along with local case data, face masks aren’t currently required in New South Wales.<\/em><\/figcaption><\/figure><\/div>\n
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