{"id":46618,"date":"2021-04-28T05:00:52","date_gmt":"2021-04-28T12:00:52","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=46618"},"modified":"2021-04-28T15:45:43","modified_gmt":"2021-04-28T22:45:43","slug":"elekta-and-salesforce-interview","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/news\/stories\/elekta-and-salesforce-interview\/","title":{"rendered":"Precision Medicine Leader Elekta Skills Up Post-Pandemic Workforce Using Salesforce Learning Paths"},"content":{"rendered":"\n

According to the most recent U.S. Jobs Report<\/a>,<\/a> employment is growing at the fastest rate since August 2020. With people getting back to work following the pandemic, organizations need to ensure their employees have the tools and training they need to succeed from anywhere.<\/p>\n\n\n\n

For years organizations have been using myTrailhead <\/a>to onboard and reskill employees, but now Salesforce is making it even easier. Salesforce Learning Paths<\/a> surface personalized learning content directly in Salesforce, empowering employees to learn in the flow of work, when and where they need it most. According to new research, 80% of employees find it easier to retain information they learn on the job, compared to a siloed training. <\/p>\n\n\n\n

We sat down with Scott Davison, Director of Global Sales Excellence at Elekta <\/strong>to learn how the company is approaching online learning with myTrailhead and Salesforce Learning Paths.<\/p>\n\n\n\n

Q: Can you tell us about Elekta and how you’re using myTrailhead?\u00a0<\/h4>\n\n\n\n

Elekta<\/a> is a leader in precision radiation medicine, and our mission is to ensure that anyone with cancer \u2014 anywhere in the world \u2014 has access to the most precise radiotherapy treatments. <\/p>\n\n\n\n

“Trailhead and myTrailhead\u2019s \u201ctrails\u201d are the learning paths for our employees, and it has become invaluable in helping us scale learning across our entire organization in an approachable, bite-sized way.”<\/p>Scott Davison, Director of Global Sales Excellence, Elekta<\/cite><\/blockquote>\n\n\n\n

Our sales team was the first to use myTrailhead, and today, our service, marketing, order fulfillment, supply chain, finance and HR teams around the world use it to onboard employees. Trailhead and myTrailhead\u2019s \u201ctrails\u201d are the learning paths for our employees, and it has become invaluable in helping us scale learning across our entire organization in an approachable, bite-sized way.<\/p>\n\n\n\n

Q: Why is ongoing learning so important for sales teams within the healthcare industry?<\/h4>\n\n\n\n

The technology we\u2019re selling is cutting-edge, and it\u2019s developing at a rapid rate. We must constantly educate ourselves on best practices, the best products and the latest innovations in the industry. From end-to-end, we need to consistently keep up with the changes, and myTrailhead and Salesforce Learning Paths are perfect solutions for delivering information to our employees so they can stay on top of everything that\u2019s going on in our world.<\/p>\n\n\n\n

Q: How has Salesforce Learning Paths helped your sales team in their day-to-day work?<\/h4>\n\n\n\n

Although we\u2019re only in the pilot phase, Salesforce Learning Paths has already enabled us to do amazing things. Now that the trails are built directly into Salesforce workflows, our employees are becoming more aware of and engaged by the opportunity to learn. Learning is no longer happening in a vacuum, it\u2019s served up to the employees in the places they are already working.<\/p>\n\n\n\n

We\u2019re actively using this practice to help onboard new employees. All materials are easily accessible, meaning that employees are getting a more engaging experience by learning in the flow of their work. In addition, every time we launch new training, we can assign it to any employee who needs it, equipping them with the skills and knowledge they need to sell new and existing products and features.<\/p>\n\n\n\n

And since trails are built right into the Salesforce platform, managers can access analytics that show which content is performing well. Alongside this, we’re incorporating employee feedback to make sure we are continually improving the learning experience.<\/p>\n\n\n\n

Q: In what ways do you see your use of myTrailhead and Salesforce Learning Paths evolving moving into a post-pandemic business landscape?\u00a0<\/strong><\/h4>\n\n\n\n

myTrailhead is a mobile-friendly platform and it\u2019s easy to consume information no matter where you are in the world – so our employees can train from anywhere. We\u2019re no longer tied to a physical office, or even our computer screens for things like learning. There\u2019s incredible value in that, and it is a big jump from what we were used to pre-pandemic.<\/p>\n\n\n\n

“The world will be more normal but still very different, and that applies to our employees\u2019 habits, expectations and capacity to work. That\u2019s why we\u2019re loving Salesforce Learning Paths \u2013 because it\u2019s focused on keeping learning light but powerful.”<\/p>Scott Davison, Director of Global Sales Excellence, Elekta<\/cite><\/blockquote>\n\n\n\n

In a post-pandemic world, we\u2019re going to be traveling again, so there will be less time to sit in front of a computer. The world will be more normal but still very different, and that applies to our employees\u2019 habits, expectations and capacity to work. That\u2019s why we\u2019re loving Salesforce Learning Paths \u2013 because it\u2019s focused on keeping learning light but powerful. <\/p>\n\n\n\n

Gone are the days of employees sitting through two hour PowerPoints in the name of learning – it just doesn\u2019t cut it anymore. Instead, why not create a set of trails that you can assign to new team members? That\u2019s an exciting way we\u2019re looking to leverage these new Salesforce Learning Paths features.<\/p>\n\n\n

\n
Open Image Modal<\/span>\"worker<\/a><\/figure><\/div>\n
<\/div>