{"id":47935,"date":"2021-06-09T12:50:07","date_gmt":"2021-06-09T19:50:07","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=47935"},"modified":"2021-06-10T11:07:28","modified_gmt":"2021-06-10T18:07:28","slug":"salesforce-event-highlights-industry-transformation-in-a-digital-first-world","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/news\/stories\/salesforce-event-highlights-industry-transformation-in-a-digital-first-world\/","title":{"rendered":"Salesforce Event Highlights Industry Transformation in a Digital First World"},"content":{"rendered":"\n<p>On Wednesday, Salesforce leaders Lynne Zaledonis, Bret Taylor, and Jujhar Singh hosted the <a href=\"https:\/\/invite.salesforce.com\/industriessummit\/Redirect\">Salesforce Industries Summit<\/a> virtual event, joined by customers including Penn State Health and NBC Universal to spotlight the acceleration of digital initiatives across industries, and the growing impact that industry clouds are having.&nbsp;<\/p>\n\n\n\n<p>In conjunction with the event, Salesforce announced new innovations to power digital transformation for industries:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><a href=\"https:\/\/www.salesforce.com\/news\/press-releases\/2021\/06\/09\/corporate-investment-banking-financial-services-cloud\">New corporate and investment banking features<\/a> for Financial Services Cloud. Tailored technology integrated into Financial Services Cloud enables the industry\u2019s transition to digital-first, helping deals get done from anywhere.<\/li><li><a href=\"https:\/\/www.salesforce.com\/news\/press-releases\/2021\/06\/09\/corporate-investment-banking-financial-services-cloud\">New innovations<\/a> across Salesforce\u2019s industry cloud portfolio provide custom-built solutions for industry sub-verticals, including corporate and investment banking and health insurance.&nbsp;<\/li><li><a href=\"https:\/\/www.salesforce.com\/news\/stories\/salesforces-new-ai-agent-identifies-business-connections-to-build-relationships-for-salespeople\/\" target=\"_blank\" rel=\"noreferrer noopener\">Einstein Relationship Insights<\/a>, a new AI-powered research tool that autonomously explores external and internal data sources to discover relationships between customers, prospects, and companies.<\/li><\/ul>\n\n\n\n<p>Watch the Industries Summit event replay video here:<\/p>\n\n\n\n<figure class=\"wp-block-embed aligncenter is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\nhttps:\/\/www.youtube.com\/watch?v=xTBcGIoQ-zE\n<\/div><\/figure>\n\n\n\n<p>Read on for some highlights from the Industries Summit event:<\/p>\n\n\n\n<p>\u201cYou&#8217;re seeing how trailblazing companies are really leading industries into this all- digital, work from anywhere world. One of the relationships I really enjoyed developing this year is with the Royal Bank of Canada. They&#8217;ve rethought their entire client onboarding experience to be completely digital\u2026&nbsp; If the banking industry can onboard new clients now in just 24 minutes, that\u2019s a step change improvement from where they were before.\u201d <em>&#8211; Bret Taylor, Salesforce President and COO<\/em><\/p>\n\n\n<div class=\"wp-block-image__wrapper\">\n<figure class=\"wp-block-image size-large\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"47954-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"503\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/goliath.jpg?w=1000\" alt=\"Goliath\" class=\"wp-image-47954\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/goliath.jpg 1000w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/goliath.jpg?w=300&amp;h=151 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/goliath.jpg?w=768&amp;h=386 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/goliath.jpg?w=264&amp;h=133 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/goliath.jpg?w=500&amp;h=252 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/goliath.jpg?w=678&amp;h=341 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/goliath.jpg?w=150&amp;h=75 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/goliath.jpg?w=384&amp;h=193 384w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/a><figcaption><em>Einstein Relationship Insights at work: Automatically scans news articles to identify and highlight key people and companies. This provides salespeople with real-time relationship insights and a map of relevant connections, directly on the page.<\/em><br><\/figcaption><\/figure>\n<div id=\"47954-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"503\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/goliath.jpg?w=1000\" alt=\"Goliath\" class=\"wp-image-47954\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/goliath.jpg 1000w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/goliath.jpg?w=300&amp;h=151 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/goliath.jpg?w=768&amp;h=386 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/goliath.jpg?w=264&amp;h=133 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/goliath.jpg?w=500&amp;h=252 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/goliath.jpg?w=678&amp;h=341 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/goliath.jpg?w=150&amp;h=75 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/goliath.jpg?w=384&amp;h=193 384w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><figcaption><em>Einstein Relationship Insights at work: Automatically scans news articles to identify and highlight key people and companies. This provides salespeople with real-time relationship insights and a map of relevant connections, directly on the page.<\/em><br><\/figcaption><\/figure>\n<\/div><\/div><\/div>\n\n\n<p>\u201cI&#8217;m very excited to announce <a href=\"https:\/\/www.salesforce.com\/news\/stories\/salesforce-accelerates-industry-transformation-innovation\">Industry Success from Anywhere<\/a>, which helps our customers reimagine how their industries work in a digital-first world. These innovations will help make it easier for our customers in every industry to succeed, whether they are working at home, in the office or out in the field.\u201d <em>&#8211; Jujhar Singh, Executive Vice President &amp; General Manager, Salesforce Industries<\/em><\/p>\n\n\n\n<div class=\"wp-block-jetpack-slideshow\" data-effect=\"slide\"><div class=\"wp-block-jetpack-slideshow_container swiper-container\"><ul class=\"wp-block-jetpack-slideshow_swiper-wrapper swiper-wrapper\"><li class=\"wp-block-jetpack-slideshow_slide swiper-slide\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"805\" height=\"431\" alt=\"Industries\" class=\"wp-block-jetpack-slideshow_image wp-image-48048\" data-id=\"48048\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/onee.jpg?w=805\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/onee.jpg 805w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/onee.jpg?w=300&amp;h=161 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/onee.jpg?w=768&amp;h=411 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/onee.jpg?w=264&amp;h=141 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/onee.jpg?w=500&amp;h=268 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/onee.jpg?w=678&amp;h=363 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/onee.jpg?w=150&amp;h=80 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/onee.jpg?w=360&amp;h=193 360w\" sizes=\"(max-width: 805px) 100vw, 805px\" \/><figcaption class=\"wp-block-jetpack-slideshow_caption gallery-caption\">Deal details can be captured including deal types, products and other team members working on the deal<\/figcaption><\/figure><\/li><li class=\"wp-block-jetpack-slideshow_slide swiper-slide\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"803\" height=\"471\" alt=\"industries\" class=\"wp-block-jetpack-slideshow_image wp-image-48049\" data-id=\"48049\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/twoe.jpg?w=803\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/twoe.jpg 803w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/twoe.jpg?w=300&amp;h=176 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/twoe.jpg?w=768&amp;h=450 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/twoe.jpg?w=264&amp;h=155 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/twoe.jpg?w=500&amp;h=293 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/twoe.jpg?w=678&amp;h=398 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/twoe.jpg?w=150&amp;h=88 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/twoe.jpg?w=329&amp;h=193 329w\" sizes=\"(max-width: 803px) 100vw, 803px\" \/><figcaption class=\"wp-block-jetpack-slideshow_caption gallery-caption\">Einstein Relationship Insights helps understand a banker\u2019s context across Salesforce records<\/figcaption><\/figure><\/li><li class=\"wp-block-jetpack-slideshow_slide swiper-slide\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"805\" height=\"339\" alt=\"industries\" class=\"wp-block-jetpack-slideshow_image wp-image-48050\" data-id=\"48050\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/three.jpg?w=805\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/three.jpg 805w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/three.jpg?w=300&amp;h=126 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/three.jpg?w=768&amp;h=323 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/three.jpg?w=264&amp;h=111 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/three.jpg?w=500&amp;h=211 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/three.jpg?w=678&amp;h=286 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/three.jpg?w=150&amp;h=63 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/three.jpg?w=458&amp;h=193 458w\" sizes=\"(max-width: 805px) 100vw, 805px\" \/><figcaption class=\"wp-block-jetpack-slideshow_caption gallery-caption\">Relevant team members can be added to a deal based on rules and access levels defined by compliance<\/figcaption><\/figure><\/li><li class=\"wp-block-jetpack-slideshow_slide swiper-slide\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"804\" height=\"453\" alt=\"industries\" class=\"wp-block-jetpack-slideshow_image wp-image-48051\" data-id=\"48051\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/four.jpg?w=804\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/four.jpg 804w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/four.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/four.jpg?w=768&amp;h=433 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/four.jpg?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/four.jpg?w=500&amp;h=282 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/four.jpg?w=678&amp;h=382 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/four.jpg?w=150&amp;h=85 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/four.jpg?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/06\/four.jpg?w=343&amp;h=193 343w\" sizes=\"(max-width: 804px) 100vw, 804px\" \/><figcaption class=\"wp-block-jetpack-slideshow_caption gallery-caption\">Einstein Relationship Insights searches the web, social and data sources to find relationships across unstructured content<\/figcaption><\/figure><\/li><\/ul><a class=\"wp-block-jetpack-slideshow_button-prev swiper-button-prev swiper-button-white\" role=\"button\"><\/a><a class=\"wp-block-jetpack-slideshow_button-next swiper-button-next swiper-button-white\" role=\"button\"><\/a><a aria-label=\"Pause Slideshow\" class=\"wp-block-jetpack-slideshow_button-pause\" role=\"button\"><\/a><div class=\"wp-block-jetpack-slideshow_pagination swiper-pagination swiper-pagination-white\"><\/div><\/div><\/div>\n\n\n\n<p>\u201cPeople everywhere are looking at how to accelerate transformation at their companies and redefine how their industries work to get industry success, from anywhere. We can talk about technology and insights, but it&#8217;s also about you, the people driving this change. That&#8217;s a huge part of our Success From Anywhere reimagination. It doesn&#8217;t happen without the changes we make in ourselves.\u201d <em>&#8211; Lynne Zaledonis, Executive Vice President, Industry Marketing, Salesforce<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>On Wednesday, Salesforce leaders Lynne Zaledonis, Bret Taylor, and Jujhar Singh hosted the Salesforce Industries Summit virtual event, joined by customers including Penn State Health and NBC Universal to spotlight the acceleration of digital initiatives across industries, and the growing impact that industry clouds are having.&nbsp; In conjunction with the event, Salesforce announced new innovations [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"_jetpack_memberships_contains_paid_content":false,"alternateThumbnailId":47934,"sf_product_cta_id":0,"footnotes":""},"categories":[1],"tags":[],"sf_content_type":[1731],"sf_theme":[1917,1912],"sf_topic":[2068,1734,1726],"sf_product":[1783],"sf_industry":[],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[1724],"sf_collection":[],"sf_visibility":[],"coauthors":[],"class_list":["post-47935","post","type-post","status-publish","format-standard","hentry","category-uncategorized","sf_content_type-event-coverage","sf_theme-customer-engagement","sf_theme-digital-transformation","sf_topic-customer-360","sf_topic-customer-engagement","sf_topic-digital-transformation","sf_product-industry-solutions","sf_location-amer"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - 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