{"id":48907,"date":"2021-07-06T11:41:54","date_gmt":"2021-07-06T18:41:54","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=48907"},"modified":"2021-07-14T08:36:37","modified_gmt":"2021-07-14T15:36:37","slug":"success-anywhere-world-tour-london","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/news\/stories\/success-anywhere-world-tour-london\/","title":{"rendered":"Data Drives Digital-First Customer Experiences at Success Anywhere World Tour Live from London"},"content":{"rendered":"\n<p><strong>Quick take: <\/strong>Salesforce President and Chief Revenue Officer Gavin Patterson joined customers and Trailblazers live in London for the latest installment of the<a href=\"https:\/\/www.salesforce.com\/world-tour\/\" target=\"_blank\" rel=\"noreferrer noopener\"> Success Anywhere World Tour.<\/a><\/p>\n\n\n\n<p>A key theme of the event was how the pandemic has accelerated organizations\u2019 plans to digitally transform their operating models with Salesforce Customer 360:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>The Royal Bank of Canada (RBC) Wealth Management shared how they leveraged Customer 360 and Mulesoft during the pandemic to access client data from one dashboard.&nbsp;<\/li><li>Bentley Motors explained how it can create a single source of truth that allows the company to create seamless and personalized customer experiences.<\/li><\/ul>\n\n\n\n<p>In addition, Zahra Bahrololoumi, EVP &amp; CEO, Salesforce UKI, demonstrated how the power of Mulesoft and Tableau are helping organizations extend the power of data to everyone, everywhere, and how, with Salesforce\u2019s <a href=\"https:\/\/www.google.com\/search?q=salesforce+hyperforce&amp;rlz=1C1GCEB_enGB882GB882&amp;oq=salesforce+hyperforce&amp;aqs=chrome.0.69i59j0j69i64l3j69i60l2j69i61.3574j0j7&amp;sourceid=chrome&amp;ie=UTF-8\" target=\"_blank\" rel=\"noreferrer noopener\">Hyperforce<\/a>, they can run on the world\u2019s most trusted public cloud.<\/p>\n\n\n<div class=\"wp-block-image__wrapper\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large prevent-download\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"48942-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" height=\"572\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_London_Zahra-Bahrololoumi.png?w=1024\" alt=\"\" class=\"wp-image-48942\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_London_Zahra-Bahrololoumi.png 1235w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_London_Zahra-Bahrololoumi.png?w=300&amp;h=168 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_London_Zahra-Bahrololoumi.png?w=768&amp;h=429 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_London_Zahra-Bahrololoumi.png?w=1024&amp;h=572 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_London_Zahra-Bahrololoumi.png?w=264&amp;h=147 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_London_Zahra-Bahrololoumi.png?w=500&amp;h=279 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_London_Zahra-Bahrololoumi.png?w=678&amp;h=379 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_London_Zahra-Bahrololoumi.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_London_Zahra-Bahrololoumi.png?w=345&amp;h=193 345w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_London_Zahra-Bahrololoumi.png?w=1218&amp;h=681 1218w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><figcaption><em>Zahra Bahrololoumi, EVP &amp; CEO, Salesforce UKI demonstrated how Customer 360 provides organizations the most flexible and scalable way to achieve growth<\/em><\/figcaption><\/figure><\/div>\n<div id=\"48942-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large prevent-download\"><img loading=\"lazy\" decoding=\"async\" width=\"1235\" height=\"690\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_London_Zahra-Bahrololoumi.png?w=1024\" alt=\"\" class=\"wp-image-48942\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_London_Zahra-Bahrololoumi.png 1235w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_London_Zahra-Bahrololoumi.png?w=300&amp;h=168 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_London_Zahra-Bahrololoumi.png?w=768&amp;h=429 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_London_Zahra-Bahrololoumi.png?w=1024&amp;h=572 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_London_Zahra-Bahrololoumi.png?w=264&amp;h=147 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_London_Zahra-Bahrololoumi.png?w=500&amp;h=279 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_London_Zahra-Bahrololoumi.png?w=678&amp;h=379 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_London_Zahra-Bahrololoumi.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_London_Zahra-Bahrololoumi.png?w=345&amp;h=193 345w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_London_Zahra-Bahrololoumi.png?w=1218&amp;h=681 1218w\" sizes=\"auto, (max-width: 1235px) 100vw, 1235px\" \/><figcaption><em>Zahra Bahrololoumi, EVP &amp; CEO, Salesforce UKI demonstrated how Customer 360 provides organizations the most flexible and scalable way to achieve growth<\/em><\/figcaption><\/figure><\/div>\n<\/div><\/div><\/div>\n\n\n<p><strong>Driving the news:<\/strong> Salesforce also announced <a href=\"https:\/\/www.salesforce.com\/news\/press-releases\/2021\/07\/06\/salesforce-multi-year-marketing-partnership-team-gb\/\" target=\"_blank\" rel=\"noreferrer noopener\">a new, long-term marketing partnership with Team GB<\/a> to deliver programs that will bring fans and Team GB closer together than ever before. This announcement builds on<a href=\"https:\/\/www.salesforce.com\/news\/press-releases\/2021\/06\/16\/salesforce-partners-with-team-usa-olympic-and-paralympic-games-nbcuniversal\/\" target=\"_blank\" rel=\"noreferrer noopener\"> Salesforce\u2019s multi-year partnership with Team USA and the LA28 Olympic and Paralympic Games<\/a>. As a Founding Partner of the LA28 Olympic and Paralympic Games, Salesforce will provide Salesforce Customer 360 technology to deliver an engaging fan and athlete digital experience over the next seven years.<\/p>\n\n\n\n<p>As part of the <a href=\"https:\/\/www.salesforce.com\/news\/stories\/faq-how-salesforce-works-to-close-the-opportunity-gap\/\" target=\"_blank\" rel=\"noreferrer noopener\">company&#8217;s efforts<\/a> to build a <a href=\"https:\/\/www.salesforce.com\/news\/stories\/how-salesforce-is-opening-the-doors-of-opportunity-for-untapped-talent\/\" target=\"_blank\" rel=\"noreferrer noopener\">more equitable and inclusive workforce<\/a>, Salesforce also announced $1.1m in grants to <a href=\"https:\/\/www.stifterverband.org\/\" target=\"_blank\" rel=\"noreferrer noopener\">Stifterverband<\/a> and <a href=\"https:\/\/inco-group.co\/en\" target=\"_blank\" rel=\"noreferrer noopener\">INCO<\/a>, two organizations advancing career readiness and access for young people from underserved communities. <\/p>\n\n\n<div class=\"wp-block-image__wrapper\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large prevent-download\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"48954-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" height=\"552\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_Sir-Chris-Hoy.png?w=1024\" alt=\"\" class=\"wp-image-48954\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_Sir-Chris-Hoy.png 1236w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_Sir-Chris-Hoy.png?w=300&amp;h=162 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_Sir-Chris-Hoy.png?w=768&amp;h=414 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_Sir-Chris-Hoy.png?w=1024&amp;h=552 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_Sir-Chris-Hoy.png?w=264&amp;h=142 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_Sir-Chris-Hoy.png?w=500&amp;h=269 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_Sir-Chris-Hoy.png?w=678&amp;h=365 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_Sir-Chris-Hoy.png?w=150&amp;h=81 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_Sir-Chris-Hoy.png?w=358&amp;h=193 358w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_Sir-Chris-Hoy.png?w=1218&amp;h=656 1218w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><figcaption><em>Gavin Patterson was joined by Sir Chris Hoy, 11-time world champion and 6-time Olympic champion cyclist<\/em><\/figcaption><\/figure><\/div>\n<div id=\"48954-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large prevent-download\"><img loading=\"lazy\" decoding=\"async\" width=\"1236\" height=\"666\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_Sir-Chris-Hoy.png?w=1024\" alt=\"\" class=\"wp-image-48954\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_Sir-Chris-Hoy.png 1236w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_Sir-Chris-Hoy.png?w=300&amp;h=162 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_Sir-Chris-Hoy.png?w=768&amp;h=414 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_Sir-Chris-Hoy.png?w=1024&amp;h=552 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_Sir-Chris-Hoy.png?w=264&amp;h=142 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_Sir-Chris-Hoy.png?w=500&amp;h=269 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_Sir-Chris-Hoy.png?w=678&amp;h=365 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_Sir-Chris-Hoy.png?w=150&amp;h=81 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_Sir-Chris-Hoy.png?w=358&amp;h=193 358w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_Sir-Chris-Hoy.png?w=1218&amp;h=656 1218w\" sizes=\"auto, (max-width: 1236px) 100vw, 1236px\" \/><figcaption><em>Gavin Patterson was joined by Sir Chris Hoy, 11-time world champion and 6-time Olympic champion cyclist<\/em><\/figcaption><\/figure><\/div>\n<\/div><\/div><\/div>\n\n\n<p><strong>What they said:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>\u201cWe\u2019re all navigating a new world. Businesses are rethinking everything \u2013 safety, health, wellness, employee experience. New digital behaviors are here to stay. New business models, new operating models, new customer experiences. Salesforce is no exception. This is why we\u2019re doubling down on collaboration tools like Slack.\u201d &#8211; Gavin Patterson, President and Chief Revenue Officer, Salesforce<\/li><li>\u201cThe pace of innovation is faster than ever. Innovation must be anchored in trust. Customers have to trust the brands that they do business with. That\u2019s why it\u2019s so important to lead with our values more than ever. It\u2019s all about taking all of our stakeholders with us in everything we do.\u201d &#8211; Gavin Patterson, President and Chief Revenue Officer, Salesforce<\/li><li>\u201cToday digital is everything. Our customers are digital-first and we need to be able to tie in that data together across sales, service, marketing and ecommerce if we want to engage with relevancy, personalize our interactions and grow our relationships and, of course, revenue.\u201d &#8211; Zahra Bahrololoumi, EVP &amp; CEO, Salesforce UKI<\/li><\/ul>\n\n\n<div class=\"wp-block-image__wrapper\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large prevent-download\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"48944-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" height=\"548\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_London_Ali-Duncan.png?w=1024\" alt=\"\" class=\"wp-image-48944\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_London_Ali-Duncan.png 1236w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_London_Ali-Duncan.png?w=300&amp;h=161 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_London_Ali-Duncan.png?w=768&amp;h=411 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_London_Ali-Duncan.png?w=1024&amp;h=548 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_London_Ali-Duncan.png?w=264&amp;h=141 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_London_Ali-Duncan.png?w=500&amp;h=268 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_London_Ali-Duncan.png?w=678&amp;h=363 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_London_Ali-Duncan.png?w=150&amp;h=80 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_London_Ali-Duncan.png?w=360&amp;h=193 360w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_London_Ali-Duncan.png?w=1218&amp;h=652 1218w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><figcaption><em>Gavin Patterson was joined by Ali Duncan, Salesforce Admin at Cigna, who shared her learning journey with Salesforce\u2019s Trailhead platform<\/em><\/figcaption><\/figure><\/div>\n<div id=\"48944-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large prevent-download\"><img loading=\"lazy\" decoding=\"async\" width=\"1236\" height=\"662\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_London_Ali-Duncan.png?w=1024\" alt=\"\" class=\"wp-image-48944\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_London_Ali-Duncan.png 1236w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_London_Ali-Duncan.png?w=300&amp;h=161 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_London_Ali-Duncan.png?w=768&amp;h=411 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_London_Ali-Duncan.png?w=1024&amp;h=548 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_London_Ali-Duncan.png?w=264&amp;h=141 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_London_Ali-Duncan.png?w=500&amp;h=268 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_London_Ali-Duncan.png?w=678&amp;h=363 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_London_Ali-Duncan.png?w=150&amp;h=80 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_London_Ali-Duncan.png?w=360&amp;h=193 360w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2021\/07\/Success-Anywhere-World-Tour_London_Ali-Duncan.png?w=1218&amp;h=652 1218w\" sizes=\"auto, (max-width: 1236px) 100vw, 1236px\" \/><figcaption><em>Gavin Patterson was joined by Ali Duncan, Salesforce Admin at Cigna, who shared her learning journey with Salesforce\u2019s Trailhead platform<\/em><\/figcaption><\/figure><\/div>\n<\/div><\/div><\/div>\n\n\n<p><em>Watch the full Salesforce Success Anywhere World Tour from London <\/em><a href=\"https:\/\/www.youtube.com\/watch?v=euMyoLSj8YA\" target=\"_blank\" rel=\"noreferrer noopener\"><em>here<\/em><\/a><em>.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Quick take: Salesforce President and Chief Revenue Officer Gavin Patterson joined customers and Trailblazers live in London for the latest installment of the Success Anywhere World Tour. A key theme of the event was how the pandemic has accelerated organizations\u2019 plans to digitally transform their operating models with Salesforce Customer 360: The Royal Bank of [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":48963,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"_jetpack_memberships_contains_paid_content":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"footnotes":""},"categories":[1],"tags":[],"sf_content_type":[1731],"sf_theme":[1917,1912],"sf_topic":[2239,1737,2068,1734,1726,1771],"sf_product":[1768,1748,1928,1739],"sf_industry":[],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[1903,1829],"sf_collection":[],"sf_visibility":[],"coauthors":[2027],"class_list":["post-48907","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","sf_content_type-event-coverage","sf_theme-customer-engagement","sf_theme-digital-transformation","sf_topic-analytics","sf_topic-artificial-intelligence","sf_topic-customer-360","sf_topic-customer-engagement","sf_topic-digital-transformation","sf_topic-technology","sf_product-mulesoft","sf_product-salesforce-platform","sf_product-tableau","sf_product-work-com","sf_location-emea","sf_location-uk"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - 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