{"id":57752,"date":"2022-06-30T07:58:00","date_gmt":"2022-06-30T14:58:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=57752"},"modified":"2022-09-14T15:25:03","modified_gmt":"2022-09-14T22:25:03","slug":"salesforce-digital-skills-hiring-insights","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/news\/stories\/salesforce-digital-skills-hiring-insights\/","title":{"rendered":"Salesforce Data: Digital Skills Could Lessen College Degree Requirements, Opening New Pathways for Untapped Talent"},"content":{"rendered":"\n<p><em><strong>Quick Take:<\/strong> According to <\/em><a href=\"https:\/\/www.salesforce.com\/news\/press-releases\/2022\/01\/27\/digital-skills-index-update\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Salesforce\u2019s 2022 Global Digital Skills Index<\/em><\/a><em>, workers with university degrees feel more prepared with digital skills than those who do not hold degrees. However, the research also shows that many workers without a college degree are taking the initiative to learn the digital skills needed for jobs of the future \u2014 providing businesses an opportunity to revisit traditional hiring requirements.<\/em><\/p>\n\n\n\n<p>The jobs needed for today\u2019s <a href=\"https:\/\/www.salesforce.com\/news\/press-releases\/2021\/09\/20\/idc-salesforce-economy-2021\/\" target=\"_blank\" rel=\"noreferrer noopener\">digital economy<\/a> are changing \u2013 and so are the skills businesses need to fill them.&nbsp;<\/p>\n\n\n\n<p>Traditionally, workers haven\u2019t been able to land a corporate job without \u2013 at a minimum \u2013 a college degree. However, as competition for tech talent continues to play an outsized role in hiring, some organizations are <a href=\"https:\/\/www.nytimes.com\/2022\/04\/08\/business\/hiring-without-college-degree.html\" target=\"_blank\" rel=\"noreferrer noopener\">leaning into hiring untapped talent<\/a> \u2014 including those without a degree. This trend can benefit workers who have traditionally found it difficult to break into the industry without traditional, technology-focused university degrees and certifications.&nbsp;<\/p>\n\n\n\n<p>Data from Salesforce\u2019s <a href=\"https:\/\/public.tableau.com\/app\/profile\/salesforceresearch\/viz\/DigitalSkillsIndex\/CountryDB?publish=yes\" target=\"_blank\" rel=\"noreferrer noopener\">2022 Global Digital Skills Index<\/a> indicates that this kind of hiring is a win for the industry, as these workers are also likely to proactively <a href=\"https:\/\/www.salesforce.com\/blog\/employee-upskilling-career-boost\/\" target=\"_blank\" rel=\"noreferrer noopener\">reskill and upskill<\/a> on their own time to support their goals. Over half (51%) of workers, in fact, plan to learn <a href=\"https:\/\/www.salesforce.com\/news\/stories\/what-are-digital-skills\/\" target=\"_blank\" rel=\"noreferrer noopener\">new digital skills<\/a>, ranging from data entry to app development, to help them advance their careers. Further, 17% intend to learn new skills that will lead to a different career path at their current company, and 14% plan to use newly acquired skills to start a new path outside of their current organization.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Upskilling makes its mark on the global workforce<\/h2>\n\n\n\n<p>While the Salesforce Global Digital Skills Index shows that only 14% of people without a college degree feel advanced in their workplace digital skills, that percentage is likely to increase as micro-credentials and online certifications <a href=\"https:\/\/www.salesforce.com\/news\/stories\/insider-how-trailhead-helps-pave-a-path-for-tech-job-breakthroughs\/\" target=\"_blank\" rel=\"noreferrer noopener\">continue to be made available globally<\/a>.<\/p>\n\n\n\n<p>This shift may encourage hiring managers to rethink how candidates are evaluated as the difference in preparedness between traditionally-educated and self-educated workers narrows.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.salesforce.com\/news\/stories\/salesforce-gen-z-digital-skills\/\" target=\"_blank\" rel=\"noreferrer noopener\">Gen Z workers<\/a>, in particular, tend to have a wide variety of educational backgrounds, frequently seizing self-development opportunities and creating new career paths.<\/p>\n\n\n\n<p>Now, other generations are following suit, and employees at the mid-level or higher are making the switch for growth opportunities. In 2021, <a href=\"https:\/\/www.pewresearch.org\/fact-tank\/2022\/03\/09\/majority-of-workers-who-quit-a-job-in-2021-cite-low-pay-no-opportunities-for-advancement-feeling-disrespected\/\" target=\"_blank\" rel=\"noreferrer noopener\">53% of employed adults<\/a> quit their jobs to change occupations and, of these workers, 45% were ages 30 and older.<\/p>\n\n\n\n<p>Regardless of career stage, the global workforce is self-training on platforms such as <a href=\"https:\/\/trailhead.salesforce.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Trailhead<\/a>, <a href=\"https:\/\/trailhead.salesforce.com\/trailblazercommunity\" target=\"_blank\" rel=\"noreferrer noopener\">Trailblazer Community<\/a>, <a href=\"https:\/\/training.mulesoft.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">MuleSoft Community<\/a>, and <a href=\"https:\/\/www.tableau.com\/community\/welcome\" target=\"_blank\" rel=\"noreferrer noopener\">Tableau Community<\/a> to take control.<\/p>\n\n\n\n<aside class=\"contextual-driver has-text-align-left contextual-driver--mountain\">\n\t<header class=\"tidbit-header\">\n\t\t<h2 class=\"tidbit-head\">\n\t\t\tWatch Marquita Sidibe&#039;s inspiring story on &quot;Trailblazer&quot; &#8211; exclusively on Salesforce+ \t\t<\/h2>\n\t<\/header>\n\t<div class=\"tidbit-body\">\n\t\t<p>Marquita Sidibe activated her superpowers to reinvent her career. Watch her pursue a future in technology and step into her power.<\/p>\t<\/div>\n\t\t\t<p class=\"tidbit-link label\">\n\t\t\t<a class=\"label has-right-arrow has-right-arrow--small\" href=\"https:\/\/www.salesforce.com\/news\/stories\/career-bartender-lands-tech-analyst-job-through-free-salesforce-workforce-programs\" target=\"_blank\">\n\t\t\t\t<span>Be a Trailblazer<\/span>\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 14 10\">\n\t<path d=\"M13.92 5.38a1 1 0 000-.76.9.9 0 00-.17-.26.25.25 0 000-.07l-4-4a1 1 0 00-1.46 1.42L10.59 4H1.07a1 1 0 000 2h9.52l-2.3 2.29a1 1 0 000 1.42 1 1 0 001.42 0l4-4a.25.25 0 000-.07.9.9 0 00.21-.26z\" \/>\n<\/svg>\n\t\t\t<\/a>\n\t\t<\/p>\n\t\t\t\t<img class=\"tidbit img-mountain\"\n\t\tsrcset=\"\n\t\t\thttps:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-mountain-large@0.5x.png 84w,\n\t\t\thttps:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-mountain-large@1x.png 168w,\n\t\t\thttps:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-mountain-large@2x.png 336w\n\t\t\"\n\t\tsrc=\"https:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-mountain-large@1x.png\"\n\t\talt=\"Illustration of mountain\"\n\t\tsizes=\"(min-width:1024px) 175px, 130px\"\n\t>\n\t<\/aside>\n\n\n\n\n<h2 class=\"wp-block-heading\">New educational opportunities for learners not seeking a college degree<\/h2>\n\n\n\n<p>The majority of respondents (82%) to <a href=\"https:\/\/www.salesforce.com\/news\/stories\/salesforce-digital-skills-index-details-major-gaps-across-19-countries\/\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce\u2019s Index<\/a> plan to learn new skills to help grow in their current career \u2014 or start a new one. Businesses, governments, educational institutions, and communities can come together to support people\u2019s eagerness to learn by establishing learning communities and promoting training programs in the workplace.<\/p>\n\n\n\n<p>Universities, in particular, can marry their expertise with the market\u2019s growth to lead this work. Many in-demand workplace skills \u2014 such as collaboration technology and cyber security \u2014 aren\u2019t taught in higher education. <a href=\"https:\/\/www.salesforce.com\/news\/stories\/asu-and-salesforces-trailhead-academy-join-forces-to-close-the-digital-skills-gap\/\" target=\"_blank\" rel=\"noreferrer noopener\">Partnering with companies<\/a> to teach these skills helps universities and colleges increase \u2013 if not, maintain \u2013 enrollment. It also creates more access to STEM and digital skills programs that anyone to pursue.<\/p>\n\n\n\n<aside class=\"contextual-driver has-text-align-left contextual-driver--einstein\">\n\t<header class=\"tidbit-header\">\n\t\t<h2 class=\"tidbit-head\">\n\t\t\tBridging the Gap\t\t<\/h2>\n\t<\/header>\n\t<div class=\"tidbit-body\">\n\t\t<p>Salesforce interviewed leading experts and commissioned research to understand how companies can help bridge the digital skills gap.<\/p>\t<\/div>\n\t\t\t<p class=\"tidbit-link label\">\n\t\t\t<a class=\"label has-right-arrow has-right-arrow--small\" href=\"https:\/\/www.salesforce.com\/news\/stories\/salesforce-digital-skills-index-details-major-gaps-across-19-countries\" target=\"_blank\">\n\t\t\t\t<span>What we learned<\/span>\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 14 10\">\n\t<path d=\"M13.92 5.38a1 1 0 000-.76.9.9 0 00-.17-.26.25.25 0 000-.07l-4-4a1 1 0 00-1.46 1.42L10.59 4H1.07a1 1 0 000 2h9.52l-2.3 2.29a1 1 0 000 1.42 1 1 0 001.42 0l4-4a.25.25 0 000-.07.9.9 0 00.21-.26z\" \/>\n<\/svg>\n\t\t\t<\/a>\n\t\t<\/p>\n\t\t\t\t<img class=\"tidbit img-einstein\"\n\t\tsrcset=\"\n\t\t\thttps:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@0.5x.png 84w,\n\t\t\thttps:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@1x.png 168w,\n\t\t\thttps:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@2x.png 336w\n\t\t\"\n\t\tsrc=\"https:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@1x.png\"\n\t\talt=\"Illustration of einstein\"\n\t\tsizes=\"(min-width:1024px) 175px, 130px\"\n\t>\n\t<\/aside>\n\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-companies-look-toward-untapped-talent-to-prepare-for-the-digital-future\">Companies look toward untapped talent to prepare for the digital future<\/h2>\n\n\n\n<p>The need for <a href=\"https:\/\/www.salesforce.com\/news\/stories\/salesforce-digital-skills-index-details-major-gaps-across-19-countries\/\" target=\"_blank\" rel=\"noreferrer noopener\">digital skills in the workforce<\/a> is creating more competition between companies to hire and retain talent. In Europe, however, <a href=\"https:\/\/digital-strategy.ec.europa.eu\/en\/library\/ict-work-digital-skills-workplace\" target=\"_blank\" rel=\"noreferrer noopener\">90% of employers<\/a> require workers to have at least a basic level of digital skills, while only around <a href=\"https:\/\/digital-strategy.ec.europa.eu\/en\/policies\/desi\" target=\"_blank\" rel=\"noreferrer noopener\">60% of citizens<\/a> over 16 possess them. Other regions like North America, Latin America, and Asia are experiencing similar challenges.<\/p>\n\n\n\n<p>To help solve this digital skills gap, companies are helping students and workers upskill themselves through internships and training opportunities.&nbsp;<\/p>\n\n\n\n<p>Salesforce\u2019s <a href=\"https:\/\/stakeholderimpactreport.salesforce.com\/social\/untapped-talent-programs\" target=\"_blank\" rel=\"noreferrer noopener\">Untapped Talent programs<\/a>, including <a href=\"http:\/\/www.yearup.org\" target=\"_blank\" rel=\"noreferrer noopener\">Year Up<\/a> in the United States and <a href=\"https:\/\/www.ada.ac.uk\/\" target=\"_blank\" rel=\"noreferrer noopener\">Ada<\/a> in the United Kingdom, provide young adults with the skills, experience, and support to reach their potential through careers and higher education.&nbsp;<\/p>\n\n\n\n<p>And, in an effort to address the <a href=\"https:\/\/www.tableau.com\/learn\/whitepapers\/idc-data-culture\" target=\"_blank\" rel=\"noreferrer noopener\">data literacy gap<\/a>, Tableau announced its commitment to <a href=\"https:\/\/www.tableau.com\/about\/press-releases\/2021\/tableau-pledges-train-10-million-data-people\" target=\"_blank\" rel=\"noreferrer noopener\">training 10 million people<\/a> over the next five years by expanding its academic programs, offering classes on Trailhead, and expanding data education to apprenticeship programs.<\/p>\n\n\n\n<p><a href=\"https:\/\/veterans.force.com\/s\/\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce Military<\/a> is also an upskilling option for those needing to add digital skills. The program provides veterans and their spouses free training, exams, and certifications, and helps line them up with <a href=\"https:\/\/www.salesforce.com\/news\/stories\/salesforce-military-success-story\/\" target=\"_blank\" rel=\"noreferrer noopener\">job opportunities<\/a> in order to kick start their careers in tech.<\/p>\n\n\n\n<p>As roles requiring digital skills increase, and new pathways for acquiring them expand, businesses can more easily rethink degree requirements serving as a barrier for many prospective workers. Rethinking future curricula, its importance to training access, and its impact to train people for jobs of the future could, in fact, be the next big breakthrough in discovering untapped talent.&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-learn-more\">Learn More<\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li><a href=\"https:\/\/www.salesforce.com\/news\/the-future-of-digital-skills\/\" target=\"_blank\" rel=\"noreferrer noopener\">Visit<\/a> the Salesforce News &amp; Digital Skills Insights Page.<\/li><li>View the 2022 <a href=\"https:\/\/public.tableau.com\/app\/profile\/salesforceresearch\/viz\/DigitalSkillsIndex\/CountryDB?publish=yes\" target=\"_blank\" rel=\"noreferrer noopener\">Digital Skills Index Dashboard<\/a> in Tableau.<\/li><li>Learn more about <a href=\"https:\/\/trailhead.salesforce.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Trailhead<\/a> and the <a href=\"https:\/\/trailhead.salesforce.com\/en\/trailblazercommunity\" target=\"_blank\" rel=\"noreferrer noopener\">Trailblazer Community<\/a>.<\/li><li><a href=\"https:\/\/www.salesforce.com\/news\/stories\/digital-skills-gap\/\" target=\"_blank\" rel=\"noreferrer noopener\">Understand more<\/a> about the Global Digital Skills Gap.<\/li><li>Learn about the <a href=\"https:\/\/www.salesforce.com\/news\/stories\/digital-skills-learner-profiles\/\" target=\"_blank\" rel=\"noreferrer noopener\">Digital Skills Learner Profiles<\/a> identified by Salesforce.<\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Many workers without a college degree are taking the initiative to learn the digital skills needed for jobs of the future \u2014 providing businesses an opportunity to revisit traditional hiring requirements.<\/p>\n","protected":false},"author":0,"featured_media":57757,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"_jetpack_memberships_contains_paid_content":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"footnotes":""},"categories":[1],"tags":[],"sf_content_type":[1728],"sf_theme":[1915],"sf_topic":[1732],"sf_product":[],"sf_industry":[],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[1724],"sf_collection":[2381],"sf_visibility":[],"coauthors":[],"class_list":["post-57752","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","sf_content_type-snapshots","sf_theme-future-of-work","sf_topic-future-of-work","sf_location-amer","sf_collection-digital-skills"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - 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