{"id":58663,"date":"2022-09-15T05:00:00","date_gmt":"2022-09-15T12:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=58663"},"modified":"2022-10-05T12:15:18","modified_gmt":"2022-10-05T19:15:18","slug":"how-to-be-a-good-manager-salesforce","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/news\/stories\/how-to-be-a-good-manager-salesforce\/","title":{"rendered":"Part Manager, Part Therapist: How One Salesforce Leader Boosted Employee Success"},"content":{"rendered":"\n

It\u2019s hard to keep up with the latest phrase du jour <\/em>describing the state of workforce discontent and uncertainty. <\/p>\n\n\n\n

First it was the \u2018Great Resignation<\/a>\u2019 \u2013 employees quitting en masse because they felt unheard and unappreciated. That morphed into the ‘Great Disconnect’<\/a> and the \u2018Great Realignment\u2019 \u2013 companies and leadership trying to triage the factors that led to the \u2018Great Resignation\u2019 in the first place. Now, talk is focused on \u2018Quiet Quitting\u2019<\/a> \u2013 where demotivated remote employees do what\u2019s asked of them, but not much else. <\/p>\n\n\n\n

At the core of all those trends is one intangible that, until recently, wasn\u2019t front-and-center at most companies: employee success.<\/p>\n\n\n\n

And while many factors play into an employee\u2019s success at a company, ask anyone who\u2019s had a bad boss how that affected their work. You\u2019ll quickly find that a manager is either the golden ticket to feeling fulfilled and appreciated, or a main factor that drives someone to leave. <\/p>\n\n\n\n

Salesforce\u2019s latest research<\/a> confirms the role of the manager is as relevant and critical now as it has ever been, with nearly 9 in 10 employees responding that managers who not only offer flexibility \u2013 but those who actually listen and make them feel heard<\/em><\/strong> \u2013 bring out the best in them. <\/p>\n\n\n\n