{"id":58767,"date":"2022-09-15T05:00:00","date_gmt":"2022-09-15T12:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=58767"},"modified":"2022-10-18T10:51:05","modified_gmt":"2022-10-18T17:51:05","slug":"how-salesforce-builds-meaningful-employee-experiences","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/news\/stories\/how-salesforce-builds-meaningful-employee-experiences\/","title":{"rendered":"How Salesforce Builds Meaningful Employee Experiences \u2014 Without Return-to-Office Mandates"},"content":{"rendered":"\n<p>The past few years have kept us in a state of constant change. This has led to new opportunities \u2014 <a href=\"https:\/\/www.salesforce.com\/news\/stories\/why-salesforce-is-bringing-people-back-together-in-person-now\/\" target=\"_blank\" rel=\"noreferrer noopener\">we\u2019re more productive <\/a><a href=\"https:\/\/www.salesforce.com\/news\/stories\/why-salesforce-is-bringing-people-back-together-in-person-now\/\">than ever before<\/a> and finding more balance \u2014 but also new challenges that many have dubbed the \u201c<a href=\"https:\/\/www.gallup.com\/workplace\/351545\/great-resignation-really-great-discontent.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">Great Discontent<\/a>.\u201d Or, as I like to call it, the \u201cGreat Disconnect.\u201d<\/p>\n\n\n\n<p>While some companies have mandated office returns to help remedy a lack of connection, <a href=\"https:\/\/wfhresearch.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">research<\/a> shows office mandates can lead to employee disengagement and resentment.<\/p>\n\n\n\n<p>At Salesforce, we\u2019ve never had office mandates, and we never will.<\/p>\n\n\n\n<p>Instead, we took a beginner\u2019s mindset to figure out how to deliver incredible employee experiences in the changed world we live in today. For example, how do we drive connection if we\u2019re not together? How do leaders manage people through major societal moments? How do we recreate watercooler conversations digitally? By leading with flexibility and meeting the needs of our employees in the moment, we\u2019re helping deepen engagement, drive productivity, and build a more inclusive workforce. As a result, our most recent employee survey showed 94% of Salesforce team members are willing to give extra to get the job done, and 92% agree their team can work effectively in our flex environment.<\/p>\n\n\n\n<p>All signs show we are headed in the right direction. Here\u2019s what we\u2019ve learned and where we\u2019re focused.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-creating-meaningful-employee-connections-through-employee-communities\">Creating meaningful employee connections through employee communities<\/h2>\n\n\n\n<p>Team connection is still the #1 ask from our employees. And new Salesforce <a href=\"https:\/\/www.salesforce.com\/news\/stories\/how-to-engage-employees-2022\/\" target=\"_blank\" rel=\"noreferrer noopener\">research <\/a>found 7 in 10 U.S. workers feel motivated to do their best work when they feel connected to their company culture and values.<\/p>\n\n\n<div class=\"wp-block-image__wrapper\">\n<figure class=\"wp-block-image size-large prevent-download\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"58925-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" height=\"576\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Brent-Byline-Article-Graphic.png?w=1024\" alt=\"\" class=\"wp-image-58925\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Brent-Byline-Article-Graphic.png 1920w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Brent-Byline-Article-Graphic.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Brent-Byline-Article-Graphic.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Brent-Byline-Article-Graphic.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Brent-Byline-Article-Graphic.png?w=1536&amp;h=864 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Brent-Byline-Article-Graphic.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Brent-Byline-Article-Graphic.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Brent-Byline-Article-Graphic.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Brent-Byline-Article-Graphic.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Brent-Byline-Article-Graphic.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Brent-Byline-Article-Graphic.png?w=343&amp;h=193 343w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Brent-Byline-Article-Graphic.png?w=1414&amp;h=796 1414w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Brent-Byline-Article-Graphic.png?w=1218&amp;h=685 1218w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<div id=\"58925-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image size-large prevent-download\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Brent-Byline-Article-Graphic.png?w=1024\" alt=\"\" class=\"wp-image-58925\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Brent-Byline-Article-Graphic.png 1920w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Brent-Byline-Article-Graphic.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Brent-Byline-Article-Graphic.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Brent-Byline-Article-Graphic.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Brent-Byline-Article-Graphic.png?w=1536&amp;h=864 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Brent-Byline-Article-Graphic.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Brent-Byline-Article-Graphic.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Brent-Byline-Article-Graphic.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Brent-Byline-Article-Graphic.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Brent-Byline-Article-Graphic.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Brent-Byline-Article-Graphic.png?w=343&amp;h=193 343w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Brent-Byline-Article-Graphic.png?w=1414&amp;h=796 1414w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Brent-Byline-Article-Graphic.png?w=1218&amp;h=685 1218w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><\/figure>\n<\/div><\/div><\/div>\n\n\n<p>In order to drive meaningful connection, we need to rethink how we experience our teams. We\u2019re asking every employee to find their teams within at least three professional communities \u2014 starting with:<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li><strong>Immediate team \u2014 colleagues who work together daily.<\/strong> This is the community that most of us have meaningful connections with already. Some of the relationships I\u2019ve made in the office have become lifelong friendships. As our teams become more dispersed, these connections become harder to make. That\u2019s where our local community comes in.<\/li><li><strong>Local community \u2014 colleagues who live in the same location<\/strong>. Only 40% of Salesforce employees are co-located with their manager, but 75% live near an office. And nearly all of our employees live in a city with other Salesforce employees. A successful workforce builds community with their local teams all over the world.<\/li><li><strong>Affinity group \u2014 colleagues who share similar identities and interests. <\/strong>It\u2019s not just about physical location; employees can also find connection with colleagues who share similar identities and interests. At Salesforce, we have <a href=\"https:\/\/www.salesforce.com\/company\/equality\/equality-groups\/\" target=\"_blank\" rel=\"noreferrer noopener\">13 employee resource groups<\/a> \u2014 which we call Equality Groups \u2014 for employees to build community. One in every two employees are a member of one or more of these groups.<\/li><\/ol>\n\n\n\n<p>By developing communities that span across work, physical location and identity, we can help employees start to cultivate more meaningful connections to each other, to the culture, and to the company.<\/p>\n\n\n\n<p>Last year, we also established an <a href=\"https:\/\/www.salesforce.com\/news\/stories\/salesforce-employee-experience-team\/\" target=\"_blank\" rel=\"noreferrer noopener\">employee experience (EX) team<\/a> whose entire remit is to ensure Salesforce employees are connected, engaged, and successful. In order to create truly exceptional employee experiences, it needs to be approached with the same rigor as any other part of the business. Using data from employee surveys, retention and attrition trends, and qualitative research, our EX team partners with leaders across the organization to remove barriers, helping employees lead a more balanced life and do their jobs better.<\/p>\n\n\n\n<div class=\"wp-block-group alignfull has-white-color has-text-color has-background\" style=\"background:linear-gradient(180deg,rgb(3,45,96) 0%,rgb(3,45,96) 42%,rgb(0,114,183) 99%)\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-query is-layout-flow wp-block-query-is-layout-flow\"><ul class=\"is-flex-container columns-4 wp-block-post-template is-layout-flow wp-block-post-template-is-layout-flow\"><li class=\"wp-block-post post-66514 sf_press_release type-sf_press_release status-publish has-post-thumbnail hentry sf_content_type-press-releases-corporate sf_theme-artificial-intelligence sf_topic-artificial-intelligence sf_topic-automation sf_product-data-360 sf_location-global sf_collection-connections-2023 sf_collection-df22-future-of-work sf_collection-future-of-crm\">\n<figure class=\"alignwide wp-block-post-featured-image\"><a href=\"https:\/\/www.salesforce.com\/news\/press-releases\/2023\/06\/07\/salesforce-google-ai-partnership\/\" target=\"_self\"  ><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2023\/06\/GooglePartnership_CNX.jpg?w=1024\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Salesforce and Google Cloud Announce Expanded Strategic Partnership to Unlock the Power of AI, Data, and CRM\" style=\"object-fit:cover;\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2023\/06\/GooglePartnership_CNX.jpg 1200w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2023\/06\/GooglePartnership_CNX.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2023\/06\/GooglePartnership_CNX.jpg?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2023\/06\/GooglePartnership_CNX.jpg?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2023\/06\/GooglePartnership_CNX.jpg?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2023\/06\/GooglePartnership_CNX.jpg?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2023\/06\/GooglePartnership_CNX.jpg?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2023\/06\/GooglePartnership_CNX.jpg?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2023\/06\/GooglePartnership_CNX.jpg?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2023\/06\/GooglePartnership_CNX.jpg?w=343&amp;h=193 343w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<h2 style=\"font-size:16px;\" class=\"wp-block-post-title has-text-color has-white-color\"><a href=\"https:\/\/www.salesforce.com\/news\/press-releases\/2023\/06\/07\/salesforce-google-ai-partnership\/\" target=\"_blank\" >Salesforce and Google Cloud Announce Expanded Strategic Partnership to Unlock the Power of AI, Data, and CRM<\/a><\/h2>\n<\/li><li class=\"wp-block-post post-58638 post type-post status-publish format-standard has-post-thumbnail hentry category-uncategorized sf_content_type-snapshots sf_theme-future-of-work sf_topic-future-of-work sf_location-amer sf_collection-df22-future-of-work\">\n<figure class=\"alignwide wp-block-post-featured-image\"><a href=\"https:\/\/www.salesforce.com\/news\/stories\/how-to-engage-employees-2022\/\" target=\"_self\"  ><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Research-Future-of-Employee-Experience-4.jpg?w=1024\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"New Salesforce Data Reveals Top Drivers of Exceptional Employee Experience. Spoiler Alert: It&#8217;s Not Free Snacks\" style=\"object-fit:cover;\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Research-Future-of-Employee-Experience-4.jpg 1200w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Research-Future-of-Employee-Experience-4.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Research-Future-of-Employee-Experience-4.jpg?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Research-Future-of-Employee-Experience-4.jpg?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Research-Future-of-Employee-Experience-4.jpg?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Research-Future-of-Employee-Experience-4.jpg?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Research-Future-of-Employee-Experience-4.jpg?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Research-Future-of-Employee-Experience-4.jpg?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Research-Future-of-Employee-Experience-4.jpg?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Research-Future-of-Employee-Experience-4.jpg?w=343&amp;h=193 343w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<h2 style=\"font-size:16px;\" class=\"wp-block-post-title has-text-color has-white-color\"><a href=\"https:\/\/www.salesforce.com\/news\/stories\/how-to-engage-employees-2022\/\" target=\"_blank\" >New Salesforce Data Reveals Top Drivers of Exceptional Employee Experience. Spoiler Alert: It&#8217;s Not Free Snacks<\/a><\/h2>\n<\/li><li class=\"wp-block-post post-58663 post type-post status-publish format-standard has-post-thumbnail hentry category-uncategorized sf_content_type-feature-stories sf_theme-future-of-work sf_topic-future-of-work sf_topic-the-new-normal sf_location-amer sf_collection-df22-future-of-work\">\n<figure class=\"alignwide wp-block-post-featured-image\"><a href=\"https:\/\/www.salesforce.com\/news\/stories\/how-to-be-a-good-manager-salesforce\/\" target=\"_self\"  ><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/For-Flex-Work-to-Actually-Work-Managers-Also-Need-to-Be-Connectors-1.jpg?w=1024\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Part Manager, Part Therapist: How One Salesforce Leader Boosted Employee Success\" style=\"object-fit:cover;\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/For-Flex-Work-to-Actually-Work-Managers-Also-Need-to-Be-Connectors-1.jpg 1200w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/For-Flex-Work-to-Actually-Work-Managers-Also-Need-to-Be-Connectors-1.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/For-Flex-Work-to-Actually-Work-Managers-Also-Need-to-Be-Connectors-1.jpg?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/For-Flex-Work-to-Actually-Work-Managers-Also-Need-to-Be-Connectors-1.jpg?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/For-Flex-Work-to-Actually-Work-Managers-Also-Need-to-Be-Connectors-1.jpg?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/For-Flex-Work-to-Actually-Work-Managers-Also-Need-to-Be-Connectors-1.jpg?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/For-Flex-Work-to-Actually-Work-Managers-Also-Need-to-Be-Connectors-1.jpg?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/For-Flex-Work-to-Actually-Work-Managers-Also-Need-to-Be-Connectors-1.jpg?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/For-Flex-Work-to-Actually-Work-Managers-Also-Need-to-Be-Connectors-1.jpg?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/For-Flex-Work-to-Actually-Work-Managers-Also-Need-to-Be-Connectors-1.jpg?w=343&amp;h=193 343w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<h2 style=\"font-size:16px;\" class=\"wp-block-post-title has-text-color has-white-color\"><a href=\"https:\/\/www.salesforce.com\/news\/stories\/how-to-be-a-good-manager-salesforce\/\" target=\"_blank\" >Part Manager, Part Therapist: How One Salesforce Leader Boosted Employee Success<\/a><\/h2>\n<\/li><li class=\"wp-block-post post-58767 post type-post status-publish format-standard has-post-thumbnail hentry category-uncategorized sf_content_type-news-announcements-corporate sf_theme-future-of-work sf_topic-future-of-work sf_location-amer sf_collection-df22-news sf_collection-df22-future-of-work\">\n<figure class=\"alignwide wp-block-post-featured-image\"><a href=\"https:\/\/www.salesforce.com\/news\/stories\/how-salesforce-builds-meaningful-employee-experiences\/\" target=\"_self\"  ><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Brent-Byline-Future-of-Employee-Experience-2.jpg?w=1024\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"How Salesforce Builds Meaningful Employee Experiences \u2014 Without Return-to-Office Mandates\" style=\"object-fit:cover;\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Brent-Byline-Future-of-Employee-Experience-2.jpg 1200w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Brent-Byline-Future-of-Employee-Experience-2.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Brent-Byline-Future-of-Employee-Experience-2.jpg?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Brent-Byline-Future-of-Employee-Experience-2.jpg?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Brent-Byline-Future-of-Employee-Experience-2.jpg?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Brent-Byline-Future-of-Employee-Experience-2.jpg?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Brent-Byline-Future-of-Employee-Experience-2.jpg?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Brent-Byline-Future-of-Employee-Experience-2.jpg?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Brent-Byline-Future-of-Employee-Experience-2.jpg?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Brent-Byline-Future-of-Employee-Experience-2.jpg?w=343&amp;h=193 343w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<h2 style=\"font-size:16px;\" class=\"wp-block-post-title has-text-color has-white-color\"><a href=\"https:\/\/www.salesforce.com\/news\/stories\/how-salesforce-builds-meaningful-employee-experiences\/\" target=\"_blank\" >How Salesforce Builds Meaningful Employee Experiences \u2014 Without Return-to-Office Mandates<\/a><\/h2>\n<\/li><\/ul><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Cultivating next-generation management<\/h2>\n\n\n\n<p><a href=\"https:\/\/www.salesforce.com\/news\/stories\/how-to-be-a-good-manager-salesforce\" target=\"_blank\" rel=\"noreferrer noopener\">The manager is the new CEO<\/a>. During the pandemic, Salesforce employees cited managers as their #1 trusted source of information for the first time. As we continue to work more flexibly, the manager is serving as the main connection point to the company for many employees, and a critical retention and performance indicator.<\/p>\n\n\n\n<p>In fact, our research shows that 85% of U.S. workers are motivated to do their best work when they feel heard by their managers.<\/p>\n\n\n\n<p>That\u2019s why we\u2019ve rolled out virtual and in-person trainings and resources that help managers navigate their new role and responsibilities, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Leadership learning pathways: <\/strong>Our new Great Leader Pathways support managers and aspiring managers in their career development. Each Pathway is a personalized learning experience that focuses on the skills, mindsets, and competencies needed to succeed at each of the stages of leadership.<\/li><li><strong>Career and mental fitness coaching:<\/strong> We provide access to virtual coaching with a certified coach, as well as <a href=\"https:\/\/www.salesforce.com\/news\/stories\/salesforce-employee-mental-health\/\" target=\"_blank\" rel=\"noreferrer noopener\">mental fitness coaching, tools and benefits<\/a> to help managers and their employees navigate difficult situations.<\/li><li><strong>MentorFinder: <\/strong>We\u2019ve built an AI-powered MentorFinder platform that matches employees to their ideal mentors based on shared skills, career, and life experiences. This makes it easier for managers to support their employees as they develop and grow in their careers.<\/li><\/ul>\n\n\n\n<p>As we continue to roll out new workshops, we plan to create new training spaces in our buildings dedicated for learning and development.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>Over the past year, more than 24,000 managers across the company have opted into new management training programs \u2014 a 200% increase since last year.<\/p><cite>Brent Hyder<\/cite><\/blockquote>\n\n\n\n<p>And it\u2019s paying off \u2014 today, 90% of our employees agree their managers support them to be successful in their role.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Focusing on the digital HQ<\/strong><\/h2>\n\n\n\n<p>We\u2019ve learned we can survive \u2014 <a href=\"https:\/\/www.salesforce.com\/news\/stories\/why-salesforce-is-bringing-people-back-together-in-person-now\/\" target=\"_blank\" rel=\"noreferrer noopener\">and thrive<\/a> \u2014 without an office, but not without the tech we rely on for work. Slack is our digital HQ. It\u2019s where our 78,000 Salesforce employees show up for work every day. The lights are always on, the clocks are set to all 24 time zones, and we have every tool at our fingertips that make day-to-day work more efficient \u2014 and more enjoyable.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>The technology you enable employees with is a direct reflection of the culture of your business. And we know that when technology is well-integrated with an organization\u2019s culture, employee engagement goes up and attrition goes down.<\/p><cite>Brent Hyder<\/cite><\/blockquote>\n\n\n\n<p>It\u2019s not only how we communicate \u2014 my inbox has never looked better \u2014 Slack is accelerating connection and collaboration. Some of my favorite benefits are:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Slack huddles<\/strong>: Employees are recreating some of the informal discussions that took place when we bumped into co-workers in the hallways or happened to walk by their desk. But this type of spontaneous connection now spans across teams, regions, and time zones. Today, Slack huddles account for 34% of our internal communications.<\/li><li><strong>Social channels<\/strong>: Slack channels organized around interest areas \u2014 everything from #baking and #musicals to #photography and #camping \u2014 provide employees with opportunities to connect with co-workers over shared interests.<\/li><li><strong>Productivity<\/strong> <strong>features<\/strong>: Slack bots and workflows help employees manage administrative tasks like approving expenses and updating reports; and app integrations allow employees to collaborate across projects without leaving Slack, so work keeps on flowing uninterrupted.<\/li><\/ul>\n\n\n\n<p>Our communication is happening in-person and on Slack. That&#8217;s it.<\/p>\n\n\n\n<p>The technology you enable employees with is a direct reflection of the culture of your business. And we know that when <a href=\"https:\/\/www.octanner.com\/global-culture-report\/2021\/technology.html\" target=\"_blank\" rel=\"noreferrer noopener\">technology is well-integrated<\/a> with an organization\u2019s culture, employee engagement goes up and attrition goes down.<\/p>\n\n\n\n<aside class=\"contextual-driver has-text-align-left contextual-driver--einstein\">\n\t<header class=\"tidbit-header\">\n\t\t<h2 class=\"tidbit-head\">\n\t\t\tWhat&#039;s the Future of Digital Skills?\t\t<\/h2>\n\t<\/header>\n\t<div class=\"tidbit-body\">\n\t\t<p><\/p>\t<\/div>\n\t\t\t<p class=\"tidbit-link label\">\n\t\t\t<a class=\"label has-right-arrow has-right-arrow--small\" href=\"https:\/\/www.salesforce.com\/news\/the-future-of-digital-skills\/\" target=\"_blank\">\n\t\t\t\t<span>Explore More<\/span>\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 14 10\">\n\t<path d=\"M13.92 5.38a1 1 0 000-.76.9.9 0 00-.17-.26.25.25 0 000-.07l-4-4a1 1 0 00-1.46 1.42L10.59 4H1.07a1 1 0 000 2h9.52l-2.3 2.29a1 1 0 000 1.42 1 1 0 001.42 0l4-4a.25.25 0 000-.07.9.9 0 00.21-.26z\" \/>\n<\/svg>\n\t\t\t<\/a>\n\t\t<\/p>\n\t\t\t\t<img class=\"tidbit img-einstein\"\n\t\tsrcset=\"\n\t\t\thttps:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@0.5x.png 84w,\n\t\t\thttps:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@1x.png 168w,\n\t\t\thttps:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@2x.png 336w\n\t\t\"\n\t\tsrc=\"https:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@1x.png\"\n\t\talt=\"Illustration of einstein\"\n\t\tsizes=\"(min-width:1024px) 175px, 130px\"\n\t>\n\t<\/aside>\n\n\n\n\n<h2 class=\"wp-block-heading\"><strong>When employees succeed, companies succeed<\/strong><\/h2>\n\n\n\n<p><a href=\"https:\/\/www.gallup.com\/workplace\/352949\/employee-engagement-holds-steady-first-half-2021.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">Research<\/a> shows connected employees achieve 37% higher performance at work. And, 89% of executives say better employee experience leads to better customer experience.<\/p>\n\n\n\n<p>This data is clear: Employee experience is not a nice to have, it\u2019s a business imperative. Engaged employees means happy customers, which leads to better business outcomes. And that\u2019s a win for everyone.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>More information<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\"><li>Read how <a href=\"https:\/\/www.salesforce.com\/news\/stories\/how-to-be-a-good-manager-salesforce\" target=\"_blank\" rel=\"noreferrer noopener\">one manager at Salesforce is helping create a great employee experience<\/a>.<\/li><li>Dive into Salesforce\u2019s new <a href=\"https:\/\/www.salesforce.com\/news\/stories\/how-to-engage-employees-2022\/\" target=\"_blank\" rel=\"noreferrer noopener\">employee experience research<\/a>.<\/li><li>Learn more about <a href=\"https:\/\/www.salesforce.com\/news\/stories\/salesforce-employee-experience-team\/\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce\u2019s Employee Experience team<\/a>.<\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>The past few years have kept us in a state of constant change. This has led to new opportunities \u2014 we\u2019re more productive than ever before and finding more balance \u2014 but also new challenges that many have dubbed the \u201cGreat Discontent.\u201d Or, as I like to call it, the \u201cGreat Disconnect.\u201d While some companies [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":58888,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"_jetpack_memberships_contains_paid_content":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"footnotes":""},"categories":[1],"tags":[],"sf_content_type":[1722],"sf_theme":[1915],"sf_topic":[1732],"sf_product":[],"sf_industry":[],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[1724],"sf_collection":[2587,2564],"sf_visibility":[],"coauthors":[2101],"class_list":["post-58767","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","sf_content_type-news-announcements-corporate","sf_theme-future-of-work","sf_topic-future-of-work","sf_location-amer","sf_collection-df22-news","sf_collection-df22-future-of-work"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How Salesforce Builds Meaningful Employee Experiences \u2014 Without Return-to-Office Mandates - Salesforce<\/title>\n<meta name=\"description\" content=\"The past few years have kept us in a state of constant change. This has led to new opportunities \u2014 we\u2019re more productive than ever before and finding more\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/news\/stories\/how-salesforce-builds-meaningful-employee-experiences\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How Salesforce Builds Meaningful Employee Experiences \u2014 Without Return-to-Office Mandates\" \/>\n<meta property=\"og:description\" content=\"The past few years have kept us in a state of constant change. This has led to new opportunities \u2014 we\u2019re more productive than ever before and finding more\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.salesforce.com\/news\/stories\/how-salesforce-builds-meaningful-employee-experiences\/\" \/>\n<meta property=\"og:site_name\" content=\"Salesforce\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/salesforce\/\" \/>\n<meta property=\"article:published_time\" content=\"2022-09-15T12:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-10-18T17:51:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Brent-Byline-Future-of-Employee-Experience-2.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"675\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@salesforcenews\" \/>\n<meta name=\"twitter:site\" content=\"@salesforcenews\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Brent Hyder\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"NewsArticle\",\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/how-salesforce-builds-meaningful-employee-experiences\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/how-salesforce-builds-meaningful-employee-experiences\/\"},\"author\":[{\"@id\":\"https:\/\/www.salesforce.com\/news\/#\/schema\/person\/image\/e80d9459e02c0eb09f9dd0bebf0693e9\"}],\"headline\":\"How Salesforce Builds Meaningful Employee Experiences \u2014 Without Return-to-Office Mandates\",\"datePublished\":\"2022-09-15T12:00:00+00:00\",\"dateModified\":\"2022-10-18T17:51:05+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/how-salesforce-builds-meaningful-employee-experiences\/\"},\"wordCount\":1260,\"publisher\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/how-salesforce-builds-meaningful-employee-experiences\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Brent-Byline-Future-of-Employee-Experience-2.jpg\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/how-salesforce-builds-meaningful-employee-experiences\/\",\"url\":\"https:\/\/www.salesforce.com\/news\/stories\/how-salesforce-builds-meaningful-employee-experiences\/\",\"name\":\"How Salesforce Builds Meaningful Employee Experiences \u2014 Without Return-to-Office Mandates - Salesforce\",\"isPartOf\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/how-salesforce-builds-meaningful-employee-experiences\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/how-salesforce-builds-meaningful-employee-experiences\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2022\/09\/Brent-Byline-Future-of-Employee-Experience-2.jpg\",\"datePublished\":\"2022-09-15T12:00:00+00:00\",\"dateModified\":\"2022-10-18T17:51:05+00:00\",\"description\":\"The past few years have kept us in a state of constant change. 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