{"id":72721,"date":"2023-11-30T08:00:00","date_gmt":"2023-11-30T16:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=72721"},"modified":"2024-09-16T13:42:27","modified_gmt":"2024-09-16T20:42:27","slug":"ai-future-film","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/news\/stories\/ai-future-film\/","title":{"rendered":"From Minority Report to 2030: Scripting an AI Future"},"content":{"rendered":"\n<p class=\"has-text-align-left\"><em>Behind the scenes with Salesforce Futures and how together with their collaborators, they cast the vision for their latest film, <\/em><a href=\"https:\/\/youtu.be\/SSgslQPSQ9U\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Salesforce 2030: A Glimpse of an AI Future<\/em><\/a><em>.<\/em><\/p>\n\n\n\n<p>It\u2019s easy to imagine a dystopian future \u2014 as countless blockbuster movies have \u2014 but depicting an optimistic and plausible tomorrow requires a more nuanced and concerted effort.&nbsp;<\/p>\n\n\n\n<p>To bring that kind of future to life, it\u2019s essential to pull together diverse opinions and explore options \u2014 something that <a href=\"https:\/\/www.linkedin.com\/in\/peter-schwartz-78a14424?trk=public_post_feed-actor-name\" target=\"_blank\" rel=\"noreferrer noopener\">Peter Schwartz<\/a>, Salesforce\u2019s Chief Futures Officer and one the many folks I was lucky enough to collaborate with making the film \u201cSalesforce 2030,\u201d knows first-hand.&nbsp;<\/p>\n\n\n\n<aside class=\"contextual-driver has-text-align-left contextual-driver--einstein\">\n\t<header class=\"tidbit-header\">\n\t\t<h2 class=\"tidbit-head\">\n\t\t\tSalesforce 2030: A Glimpse of an AI Future\t\t<\/h2>\n\t<\/header>\n\t<div class=\"tidbit-body\">\n\t\t<p><\/p>\t<\/div>\n\t\t\t<p class=\"tidbit-link label\">\n\t\t\t<a class=\"label has-right-arrow has-right-arrow--small\" href=\"https:\/\/www.youtube.com\/watch?v=SSgslQPSQ9U\" target=\"_blank\">\n\t\t\t\t<span>Watch it now<\/span>\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 14 10\">\n\t<path d=\"M13.92 5.38a1 1 0 000-.76.9.9 0 00-.17-.26.25.25 0 000-.07l-4-4a1 1 0 00-1.46 1.42L10.59 4H1.07a1 1 0 000 2h9.52l-2.3 2.29a1 1 0 000 1.42 1 1 0 001.42 0l4-4a.25.25 0 000-.07.9.9 0 00.21-.26z\" \/>\n<\/svg>\n\t\t\t<\/a>\n\t\t<\/p>\n\t\t\t\t<img class=\"tidbit img-einstein\"\n\t\tsrcset=\"\n\t\t\thttps:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@0.5x.png 84w,\n\t\t\thttps:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@1x.png 168w,\n\t\t\thttps:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@2x.png 336w\n\t\t\"\n\t\tsrc=\"https:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@1x.png\"\n\t\talt=\"Illustration of einstein\"\n\t\tsizes=\"(min-width:1024px) 175px, 130px\"\n\t>\n\t<\/aside>\n\n\n\n\n<p>In 1999, prior to his time at Salesforce, Peter <a href=\"https:\/\/www.wired.com\/2012\/06\/minority-report-idea-summit\/\" target=\"_blank\" rel=\"noreferrer noopener\">helped convene<\/a> a group of scientists, technologists, futurists, and creatives for a two-day \u201cIdea Summit\u201d to imagine what the world might look like in 2050. While Philip K. Dick\u2019s original short story \u201cThe Minority Report\u201d provided a narrative and conceptual foundation for what the future might hold, Steven Spielberg and his team knew it lacked the world-building elements that would bring the story to life. Spielberg knew he wanted to build a realistic representation of the future that avoided dystopian clich\u00e9s, but they didn\u2019t know what that might look like.&nbsp;<\/p>\n\n\n\n<p>That\u2019s where Schwartz and this band of visionaries came in.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Minority Report Mall Scene\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/oBaiKsYUdvg?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>Reflecting on that experience, Schwartz said, \u201cSome of the ideas the team came up with, including hyper-personalized advertising and gestural control of interfaces, look pretty prescient today. A decade after the movie came out, we wanted people who saw new technology to say, \u2018that\u2019s just like \u201cThe Minority Report.&#8221;&#8216; I think we succeeded in that.\u201d<em>&nbsp;<\/em><\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>A decade after the movie came out, we wanted people who saw new technology to say, \u2018that\u2019s just like \u201cMinority Report.\u2019 I think we succeeded in that.\u201d<\/p>\n<cite>Peter Schwartz, Chief Futures Officer at salesforce<\/cite><\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-imagining-the-future-by-looking-closely-at-the-present\">Imagining the future by looking closely at the present<\/h2>\n\n\n\n<p>Inspired by the Idea Summit, in September 2023, the Salesforce Futures team interviewed a group of remarkable thinkers, including sci-fi writers and ethicists, and partnered with a filmmaking team to create \u201cSalesforce 2030\u201d \u2013 a vision of the future that anyone could comprehend.&nbsp;<\/p>\n\n\n\n<p>With so much uncertainty related to technology, the team wanted to show an optimistic, but believable vision of how AI might make life easier tomorrow and unlock the full potential of human abilities in the workplace. While the accuracy of our predictions remains to be seen, making it reinforced a core belief of Salesforce Futures: the very act of imagining and documenting a vision of the future is worthwhile.&nbsp;&nbsp;<\/p>\n\n\n\n<p>One idea shared by all who worked on the film was the need to avoid depiction of a future that felt abstract and unmoored from elements of reality we believe to be persistent, such as ambition, collaboration, and the importance of human decision-making. In this spirit, we sought to ground our narrative in a very specific, Salesforce-relevant context.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\"><div class=\"wp-block-image__wrapper\">\n<figure class=\"aligncenter\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"1-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img decoding=\"async\" src=\"https:\/\/lh7-us.googleusercontent.com\/7ZiApgb_pbKJHYqh_8zuoD6DHjXBtha0_xcUYo8xOucCgRfJXj3DwWQdqDefHJWPst9vtB4Uz1lMP9Xs5w3fgHX3zJ39zSQQRfqqw3H_TOmunarKRJa4e31QDLBADO6kYxdArfr7YFaASk3ah8NuWxo\" alt=\"Jordan, the Trailblazer featured in Salesforce 2030\"\/><\/a><\/figure>\n<div id=\"1-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image aligncenter\"><img decoding=\"async\" src=\"https:\/\/lh7-us.googleusercontent.com\/7ZiApgb_pbKJHYqh_8zuoD6DHjXBtha0_xcUYo8xOucCgRfJXj3DwWQdqDefHJWPst9vtB4Uz1lMP9Xs5w3fgHX3zJ39zSQQRfqqw3H_TOmunarKRJa4e31QDLBADO6kYxdArfr7YFaASk3ah8NuWxo\" alt=\"Jordan, the Trailblazer featured in Salesforce 2030\"\/><\/figure>\n<\/div><\/div><\/div><\/div>\n\n\n<p>There are a lot of stories we could have told about the future, but we chose to tell one about Jordan, the epitome of a Trailblazer. Act One roots us in the present, where we witness Jordan and her team grappling with the complexities of expanding their business \u2014 sifting through a deluge of notifications, communication channels, and unwieldy information feeds, all of which hinder the team\u2019s energy and productivity. By highlighting these contemporary challenges, we lay the groundwork for a leap into a world where AI offers solutions in the times ahead in service of trailblazers like Jordan.&nbsp;<\/p>\n\n\n\n<p>\u201cThe hero of the story is technology, but we wanted to be really conscious of how that technology serves the ambitions of Jordan and helps her spend more time on the relationships that matter most to her,\u201d said the film\u2019s director Sarah Kunin. \u201cIt\u2019s as much a human story as it is a tech story.\u201d&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>The hero of the story is technology, but we wanted to be really conscious of how that technology serves the ambitions of Jordan and helps her spend more time on the relationships that matter most to her. It\u2019s as much a human story as it is a tech story.\u201d<\/p>\n<cite>Sarah Kunin, film director<\/cite><\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-interface-of-tomorrow-more-capabilities-less-noise\">The interface of tomorrow: More capabilities, less noise<\/h2>\n\n\n\n<p>One inspiration for our team was Apple\u2019s 1987 \u201c<a href=\"https:\/\/www.youtube.com\/watch?v=umJsITGzXd0&amp;ab_channel=MacHistory\" target=\"_blank\" rel=\"noreferrer noopener\">Knowledge Navigator<\/a>\u201d video. Navigator is revered in UX circles for its considered depictions of futuristic ideas like the personal assistant, touchscreen interfaces, real-time data access, seamless video calls, and other forward-looking concepts. As with \u201cMinority Report,\u201d the careful execution of UI components is key to making some of these then-abstract ideas more tangible for audiences who are likely unfamiliar with them.\u00a0\u00a0<\/p>\n\n\n\n<p>Both \u201cKnowledge Navigator\u201d and \u201cMinority Report\u201d set a very high bar, but we saw trying to rise to it as a worthy challenge for \u201c2030.\u201d One of the key concepts to communicate in Act Two of the video is how multiple agents with dedicated specialties will work on our behalf, all orchestrated by a central \u201cchief of staff\u201d AI agent that manages traffic and judges importance. Just as the professor had his assistant in \u201cKnowledge Navigator,\u201d so too would Jordan have an assistant configured according to her preferences and goals.&nbsp;<\/p>\n\n\n\n<p>Thinking through the interface details of this interaction concept was no small feat. How will digital agents function in a meeting? How will people gathered in a room interact with these AIs? How do we illustrate a future where humans stay in charge?&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\"><div class=\"wp-block-image__wrapper\">\n<figure class=\"aligncenter\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"2-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img decoding=\"async\" src=\"https:\/\/lh7-us.googleusercontent.com\/SKw4p1fxlPTfjXFXzAm4QzVt29VQchRWqXB9z14DcHtdh0DH3OmDZ57ZExdTmHkFHRUPbtRtr3nipRc__5vAWm_CnLcZ7eujSANcCdC3S_zM4ZizQ5SiF3ssFmawS6fS8WMOTW7WHpyDsbVys4HxhwU\" alt=\"Jordan interacts with her AI \u201cchief of staff\u201d\"\/><\/a><\/figure>\n<div id=\"2-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image aligncenter\"><img decoding=\"async\" src=\"https:\/\/lh7-us.googleusercontent.com\/SKw4p1fxlPTfjXFXzAm4QzVt29VQchRWqXB9z14DcHtdh0DH3OmDZ57ZExdTmHkFHRUPbtRtr3nipRc__5vAWm_CnLcZ7eujSANcCdC3S_zM4ZizQ5SiF3ssFmawS6fS8WMOTW7WHpyDsbVys4HxhwU\" alt=\"Jordan interacts with her AI \u201cchief of staff\u201d\"\/><\/figure>\n<\/div><\/div><\/div><\/div>\n\n\n<p>Liz Trudeau from Salesforce Design led the charge on UX concepting and execution. She worked with the agency <a href=\"https:\/\/tinywins.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Tiny Wins<\/a> to bring concepts to life in the context of the story.&nbsp;<\/p>\n\n\n\n<p>\u201cDesigning futuristic UX concepts is akin to crafting a new world,\u201d said Trudeau. \u201cIt demands envisioning a future system and extrapolating technological advancements, yet anchoring these in established human behavioral patterns and the reality that different aspects of life evolve at varying speeds.\u201d<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Moreover, this speculative leap helps us codify the core pillars and principles for the AI-first experiences we\u2019re designing right now.\u201d<\/p>\n<cite>Liz Trudeau, Vice President, Cross-Cloud user experience at Salesforce<\/cite><\/blockquote>\n\n\n\n<p>Trudeau continued, \u201cWith this video, we&#8217;re not forecasting the future but exploring potentialities and their ramifications. The goal is not accuracy but to inspire stakeholders and provoke better conversations. Moreover, this speculative leap helps us codify the core pillars and principles for the AI-first experiences we\u2019re designing right now.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-imagining-the-future-improves-the-odds-of-building-one-you-want-nbsp\">Imagining the future improves the odds of building one you want&nbsp;<\/h2>\n\n\n\n<p>After watching the film for the first time, Salesforce Chief Equality Officer <a href=\"https:\/\/www.linkedin.com\/in\/loricmartinez\" target=\"_blank\" rel=\"noreferrer noopener\">Lori Castillo-Martinez<\/a> drew parallels between a world where technology is easily accessible and one that fosters greater inclusivity for both users and creators of tech products. Other viewers reinforced the importance of centering on the human experience in a future where AI is this powerful. Reactions like these demonstrate how plausible depictions of the future can spur better conversations.<\/p>\n\n\n\n<p>Making the film reminded all of us on the Salesforce Futures team <em>why<\/em> imagining better futures is so much harder than imagining dystopian ones. As Schwartz\u2019s former colleague Jay Ogilvy put it, \u201cAll you have to do to develop a negative scenario is take reality as we know it and kick it to pieces \u2026 Positive, optimistic scenarios, on the other hand, lack plausibility if they sound like a view of the future as seen through rose-tinted glasses.\u201d<\/p>\n\n\n\n<aside class=\"more-from-block more-from-block--2 alignfull wp-block-newsroom-moreontopic\">\n\t<div class=\"more-from-block__content\">\n\t\t\t\t\t<h4 class=\"more-from-block__title\">Related<\/h4>\n\t\t\n\t\t<div class=\"more-from-block__cards more-from-block__cards--2\"\n\t\t\t\t>\n\t\t\t\n\n<article\t\t\titemscope=\"\"\n\t\titemtype=\"https:\/\/schema.org\/Article\"\n\t\tdata-card-id=\"92248\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable 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https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/01\/Salesforce-Announces-Support-for-Googles-Universal-Commerce-Protocol-Bringing-Product-Discovery-and-Transactions-into-Every-AI-Conversation.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/01\/Salesforce-Announces-Support-for-Googles-Universal-Commerce-Protocol-Bringing-Product-Discovery-and-Transactions-into-Every-AI-Conversation.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/01\/Salesforce-Announces-Support-for-Googles-Universal-Commerce-Protocol-Bringing-Product-Discovery-and-Transactions-into-Every-AI-Conversation.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/01\/Salesforce-Announces-Support-for-Googles-Universal-Commerce-Protocol-Bringing-Product-Discovery-and-Transactions-into-Every-AI-Conversation.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/01\/Salesforce-Announces-Support-for-Googles-Universal-Commerce-Protocol-Bringing-Product-Discovery-and-Transactions-into-Every-AI-Conversation.png?w=343&amp;h=193 343w\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"content-card__content-container content-card__content-container--style-\">\n\t\t\n\t\t\n\t\t\t\t\t<h3 itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/news\/stories\/google-universal-commerce-protocol-support-announcement\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tSalesforce Announces Support for Google&#8217;s Universal Commerce Protocol to Bring Product Discovery and Checkout into Conversational AI\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t3 min read\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\t\t<\/div>\n\t\t<noscript>\n<div class=\"pagination-fallback\">\n\n\t\t<a href=\"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/posts\/72721\/page\/2\/?bc=OTH#section-title\">\n\t\t\tOlder Posts\t\t<\/a>\n\t\t<\/div>\n<\/noscript>\n\t<\/div>\n<\/aside>\n\n\n\n<p>The Futures team, in collaboration with Salesforce Studios and Salesforce Design, sought to present a future that was both optimistic <em>and<\/em> plausible.&nbsp;<\/p>\n\n\n\n<p>Looking back on the film, \u201cFutures work isn\u2019t about perfect accuracy,\u201d said <a href=\"https:\/\/www.linkedin.com\/in\/mcostigan\" target=\"_blank\" rel=\"noreferrer noopener\">Mick Costigan<\/a>, VP of Salesforce Futures. We&#8217;re still early in the real-world application of Gen AI, and we&#8217;ll undoubtedly get some details wrong. However, by presenting a well-grounded and ambitious vision, different from what we&#8217;ve seen in historic science fiction, we hope to create a conversation, and kickstart others&#8217; imagination too.\u201d&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-more-information\">More information:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Watch the full-length film <a href=\"https:\/\/www.youtube.com\/watch?v=SSgslQPSQ9U\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Salesforce 2030: A Glimpse of an AI Future<\/em><\/a><\/li>\n\n\n\n<li>Read <a href=\"https:\/\/www.salesforce.com\/news\/stories\/future-ai-scenario\/\" target=\"_blank\" rel=\"noreferrer noopener\">another perspective<\/a> on the film\u2019s role in the history of AI<\/li>\n\n\n\n<li>Learn about <a href=\"https:\/\/www.salesforce.com\/products\/einstein-ai-solutions\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce AI<\/a> products<\/li>\n<\/ul>\n\n\n\n<p><em>Ogilvy, Jay. \u201c<a href=\"https:\/\/www.tandfonline.com\/doi\/full\/10.1080\/02604027.2014.875724\" target=\"_blank\" rel=\"noreferrer noopener\">Emergence, Story, and the Challenge of Positive Scenarios<\/a>.\u201d World Futures 70:1 (2014): 52-87.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Behind the scenes with Salesforce Futures and how together with their collaborators, they cast the vision for their latest film, Salesforce 2030: A Glimpse of an AI Future. It\u2019s easy to imagine a dystopian future \u2014 as countless blockbuster movies have \u2014 but depicting an optimistic and plausible tomorrow requires a more nuanced and concerted [&hellip;]<\/p>\n","protected":false},"author":165,"featured_media":72727,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"_jetpack_memberships_contains_paid_content":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"footnotes":""},"categories":[1],"tags":[],"sf_content_type":[1728],"sf_theme":[1912],"sf_topic":[1737,1726],"sf_product":[2796,19249,1748],"sf_industry":[],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[1798],"sf_collection":[],"sf_visibility":[],"coauthors":[11760],"class_list":["post-72721","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","sf_content_type-snapshots","sf_theme-digital-transformation","sf_topic-artificial-intelligence","sf_topic-digital-transformation","sf_product-einstein","sf_product-einstein-ai","sf_product-salesforce-platform","sf_location-global"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - 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