{"id":74620,"date":"2024-01-23T06:00:00","date_gmt":"2024-01-23T14:00:00","guid":{"rendered":""},"modified":"2024-09-16T13:41:37","modified_gmt":"2024-09-16T20:41:37","slug":"connectivity-report-announcement-2024","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/news\/stories\/connectivity-report-announcement-2024\/","title":{"rendered":"85% of IT Leaders See AI Boosting Productivity, but Data Integration and Overwhelmed Teams Hinder Success"},"content":{"rendered":"\n<p class=\"has-text-align-center\"><em>81% of IT leaders say data silos are hindering digital transformation efforts<\/em><\/p>\n\n\n\n<p class=\"has-text-align-center\"><em>62% report their data systems are not configured to fully leverage AI<\/em><\/p>\n\n\n\n<p class=\"has-text-align-center\"><em>IT team project requests have risen by an estimated 39% in the last year<\/em><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>New Salesforce research shows 85% of IT leaders expect AI to increase developer productivity at their organizations over the next three years \u2014 a welcome relief as they simultaneously report a 39% increase in IT requests in the last year alone. However, 62% also say their organization isn&#8217;t yet equipped to harmonize data systems to fully leverage AI, which is impeding the transition and further heightening the strain on their teams.<\/p>\n\n\n\n<p>Adding to these concerns, 98% of IT organizations today report experiencing at least some degree of challenge with their digital transformation efforts, with 80% citing data silos as a concern and 72% grappling with systems that are overly dependent on one another.<\/p>\n\n\n\n<p class=\"has-text-align-left\">MuleSoft\u2019s annual <a href=\"https:\/\/www.mulesoft.com\/lp\/reports\/connectivity-benchmark\" target=\"_blank\" rel=\"noreferrer noopener\">Connectivity Benchmark Report<\/a> surveyed 1,050 CIOs and IT decision makers around the world to understand these challenges and how organizations can use integration, automation, and APIs to build successful AI strategies.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image__wrapper\">\n<figure class=\"wp-block-image size-large\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"74634-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" height=\"731\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image5.jpg?w=1024\" alt=\"\" class=\"wp-image-74634\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image5.jpg 1400w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image5.jpg?w=300&amp;h=214 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image5.jpg?w=768&amp;h=549 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image5.jpg?w=1024&amp;h=731 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image5.jpg?w=264&amp;h=189 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image5.jpg?w=500&amp;h=357 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image5.jpg?w=678&amp;h=484 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image5.jpg?w=150&amp;h=107 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image5.jpg?w=270&amp;h=193 270w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image5.jpg?w=1218&amp;h=870 1218w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<div id=\"74634-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1400\" height=\"1000\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image5.jpg?w=1024\" alt=\"\" class=\"wp-image-74634\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image5.jpg 1400w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image5.jpg?w=300&amp;h=214 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image5.jpg?w=768&amp;h=549 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image5.jpg?w=1024&amp;h=731 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image5.jpg?w=264&amp;h=189 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image5.jpg?w=500&amp;h=357 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image5.jpg?w=678&amp;h=484 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image5.jpg?w=150&amp;h=107 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image5.jpg?w=270&amp;h=193 270w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image5.jpg?w=1218&amp;h=870 1218w\" sizes=\"auto, (max-width: 1400px) 100vw, 1400px\" \/><\/figure>\n<\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image__wrapper\">\n<figure class=\"wp-block-image size-large prevent-download\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"74635-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" height=\"731\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image2.jpg?w=1024\" alt=\"\" class=\"wp-image-74635\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image2.jpg 1400w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image2.jpg?w=300&amp;h=214 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image2.jpg?w=768&amp;h=549 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image2.jpg?w=1024&amp;h=731 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image2.jpg?w=264&amp;h=189 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image2.jpg?w=500&amp;h=357 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image2.jpg?w=678&amp;h=484 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image2.jpg?w=150&amp;h=107 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image2.jpg?w=270&amp;h=193 270w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image2.jpg?w=1218&amp;h=870 1218w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<div id=\"74635-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image size-large prevent-download\"><img loading=\"lazy\" decoding=\"async\" width=\"1400\" height=\"1000\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image2.jpg?w=1024\" alt=\"\" class=\"wp-image-74635\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image2.jpg 1400w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image2.jpg?w=300&amp;h=214 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image2.jpg?w=768&amp;h=549 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image2.jpg?w=1024&amp;h=731 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image2.jpg?w=264&amp;h=189 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image2.jpg?w=500&amp;h=357 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image2.jpg?w=678&amp;h=484 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image2.jpg?w=150&amp;h=107 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image2.jpg?w=270&amp;h=193 270w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image2.jpg?w=1218&amp;h=870 1218w\" sizes=\"auto, (max-width: 1400px) 100vw, 1400px\" \/><\/figure>\n<\/div><\/div><\/div><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-successful-ai-strategies-that-drive-roi-and-business-value-hinge-on-integrating-and-unifying-data\"><strong>Successful AI strategies that drive ROI and business value hinge on integrating and unifying data<\/strong><\/h2>\n\n\n\n<p>Successful AI strategies rely heavily on strong data integration strategies in order to reap the benefits of improving operational efficiency, productivity, and employee and customer experiences.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>AI is the bellwether:<\/strong> IT leaders expect a 69% increase in the average number of Large Language Models (LLMs) they\u2019ll use over the next three years, with 80% of organizations reporting they already use multiple predictive and <a href=\"https:\/\/www.salesforce.com\/news\/stories\/what-is-generative-ai\/\" target=\"_blank\" rel=\"noreferrer noopener\">generative AI <\/a>models today.<\/li>\n\n\n\n<li><strong>Integration is a primary hurdle to AI innovation: <\/strong>While AI drives efficiency and productivity, it is dependent on integrated data. However, only an estimated average of 28% of apps are connected and 95% of IT leaders report integration issues are impeding AI adoption.<\/li>\n\n\n\n<li><strong>Security, trust remain as barriers to adoption:<\/strong> <a href=\"https:\/\/www.salesforce.com\/news\/stories\/trends-in-it\/\" target=\"_blank\" rel=\"noreferrer noopener\">64% of IT leaders<\/a> are concerned with ethical AI usage and adoption.<\/li>\n<\/ul>\n\n\n\n<aside class=\"contextual-driver has-text-align-left contextual-driver--einstein\">\n\t<header class=\"tidbit-header\">\n\t\t<h2 class=\"tidbit-head\">\n\t\t\tRead all the insights from the 2024 Connectivity Report.\t\t<\/h2>\n\t<\/header>\n\t<div class=\"tidbit-body\">\n\t\t<p><\/p>\t<\/div>\n\t\t\t<p class=\"tidbit-link label\">\n\t\t\t<a class=\"label has-right-arrow has-right-arrow--small\" href=\"https:\/\/www.mulesoft.com\/lp\/reports\/connectivity-benchmark\" target=\"_blank\">\n\t\t\t\t<span>Download it here<\/span>\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 14 10\">\n\t<path d=\"M13.92 5.38a1 1 0 000-.76.9.9 0 00-.17-.26.25.25 0 000-.07l-4-4a1 1 0 00-1.46 1.42L10.59 4H1.07a1 1 0 000 2h9.52l-2.3 2.29a1 1 0 000 1.42 1 1 0 001.42 0l4-4a.25.25 0 000-.07.9.9 0 00.21-.26z\" \/>\n<\/svg>\n\t\t\t<\/a>\n\t\t<\/p>\n\t\t\t\t<img class=\"tidbit img-einstein\"\n\t\tsrcset=\"\n\t\t\thttps:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@0.5x.png 84w,\n\t\t\thttps:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@1x.png 168w,\n\t\t\thttps:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@2x.png 336w\n\t\t\"\n\t\tsrc=\"https:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@1x.png\"\n\t\talt=\"Illustration of einstein\"\n\t\tsizes=\"(min-width:1024px) 175px, 130px\"\n\t>\n\t<\/aside>\n\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-breaking-down-data-silos-can-unlock-ai-s-full-potential-and-provide-a-seamless-user-experience\"><strong>Breaking down data silos can unlock AI&#8217;s full potential and provide a seamless user experience<\/strong><\/h2>\n\n\n\n<p>Data silos are significant barriers to progress and business value, with 81% of respondents reporting that silos are hindering digital transformation efforts. As a result, there&#8217;s a greater need for better integration to unify all structured and unstructured business data to power and deploy trusted, relevant AI across all business functions.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Organizations are challenged to connect data with AI applications: <\/strong>72% of IT leaders find their current infrastructure overly interdependent, with 62% reporting their organization is not equipped to harmonize their data systems to leverage AI technologies.<\/li>\n\n\n\n<li><strong>Data insights go untapped: <\/strong>75% of organizations say they\u2019re struggling with integrating data insights into user experiences.<\/li>\n\n\n\n<li><strong>Digital customer experiences aren&#8217;t fully baked:<\/strong> Only 26% of organizations believe they provide a completely connected user experience across all channels.&nbsp;<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image__wrapper\">\n<figure class=\"wp-block-image size-large prevent-download\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"74636-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" height=\"731\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image1.jpg?w=1024\" alt=\"\" class=\"wp-image-74636\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image1.jpg 1400w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image1.jpg?w=300&amp;h=214 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image1.jpg?w=768&amp;h=549 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image1.jpg?w=1024&amp;h=731 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image1.jpg?w=264&amp;h=189 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image1.jpg?w=500&amp;h=357 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image1.jpg?w=678&amp;h=484 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image1.jpg?w=150&amp;h=107 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image1.jpg?w=270&amp;h=193 270w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image1.jpg?w=1218&amp;h=870 1218w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<div id=\"74636-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image size-large prevent-download\"><img loading=\"lazy\" decoding=\"async\" width=\"1400\" height=\"1000\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image1.jpg?w=1024\" alt=\"\" class=\"wp-image-74636\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image1.jpg 1400w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image1.jpg?w=300&amp;h=214 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image1.jpg?w=768&amp;h=549 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image1.jpg?w=1024&amp;h=731 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image1.jpg?w=264&amp;h=189 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image1.jpg?w=500&amp;h=357 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image1.jpg?w=678&amp;h=484 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image1.jpg?w=150&amp;h=107 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image1.jpg?w=270&amp;h=193 270w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image1.jpg?w=1218&amp;h=870 1218w\" sizes=\"auto, (max-width: 1400px) 100vw, 1400px\" \/><\/figure>\n<\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image__wrapper\">\n<figure class=\"wp-block-image size-large prevent-download\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"74637-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" height=\"731\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image3.jpg?w=1024\" alt=\"\" class=\"wp-image-74637\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image3.jpg 1400w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image3.jpg?w=300&amp;h=214 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image3.jpg?w=768&amp;h=549 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image3.jpg?w=1024&amp;h=731 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image3.jpg?w=264&amp;h=189 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image3.jpg?w=500&amp;h=357 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image3.jpg?w=678&amp;h=484 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image3.jpg?w=150&amp;h=107 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image3.jpg?w=270&amp;h=193 270w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image3.jpg?w=1218&amp;h=870 1218w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<div id=\"74637-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image size-large prevent-download\"><img loading=\"lazy\" decoding=\"async\" width=\"1400\" height=\"1000\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image3.jpg?w=1024\" alt=\"\" class=\"wp-image-74637\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image3.jpg 1400w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image3.jpg?w=300&amp;h=214 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image3.jpg?w=768&amp;h=549 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image3.jpg?w=1024&amp;h=731 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image3.jpg?w=264&amp;h=189 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image3.jpg?w=500&amp;h=357 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image3.jpg?w=678&amp;h=484 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image3.jpg?w=150&amp;h=107 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image3.jpg?w=270&amp;h=193 270w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/01\/image3.jpg?w=1218&amp;h=870 1218w\" sizes=\"auto, (max-width: 1400px) 100vw, 1400px\" \/><\/figure>\n<\/div><\/div><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide cluster-content has-vivid-purple-background-color has-data-cloud-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-white-color has-text-color\" id=\"h-unlock-trapped-data-with-data-cloud\">Unlock trapped data with Data Cloud<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large prevent-download\"><img loading=\"lazy\" decoding=\"async\" height=\"576\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/06\/DataCloud_Vectorbase_VideoExplainer_96d2dd.jpg?w=1024\" alt=\"\" class=\"wp-image-78127\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/06\/DataCloud_Vectorbase_VideoExplainer_96d2dd.jpg 1200w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/06\/DataCloud_Vectorbase_VideoExplainer_96d2dd.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/06\/DataCloud_Vectorbase_VideoExplainer_96d2dd.jpg?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/06\/DataCloud_Vectorbase_VideoExplainer_96d2dd.jpg?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/06\/DataCloud_Vectorbase_VideoExplainer_96d2dd.jpg?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/06\/DataCloud_Vectorbase_VideoExplainer_96d2dd.jpg?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/06\/DataCloud_Vectorbase_VideoExplainer_96d2dd.jpg?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/06\/DataCloud_Vectorbase_VideoExplainer_96d2dd.jpg?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/06\/DataCloud_Vectorbase_VideoExplainer_96d2dd.jpg?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/06\/DataCloud_Vectorbase_VideoExplainer_96d2dd.jpg?w=343&amp;h=193 343w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group feature-card is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<h3 class=\"wp-block-heading has-white-color has-text-color\" id=\"h-watch-how-data-cloud-vector-database-helps-businesses-unlock-unstructured-data\"><a href=\"https:\/\/www.salesforce.com\/news\/stories\/video\/explaining-vector-database\/\" target=\"_blank\" rel=\"noreferrer noopener\">Watch: How Data Cloud Vector Database Helps Businesses Unlock Unstructured Data<\/a><\/h3>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group secondary-card is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-f56a869c wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large prevent-download\"><img loading=\"lazy\" decoding=\"async\" height=\"576\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/06\/DataCloud_Vectorbase_ProductAnnouncement.jpg?w=1024\" alt=\"\" class=\"wp-image-78033\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/06\/DataCloud_Vectorbase_ProductAnnouncement.jpg 1200w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/06\/DataCloud_Vectorbase_ProductAnnouncement.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/06\/DataCloud_Vectorbase_ProductAnnouncement.jpg?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/06\/DataCloud_Vectorbase_ProductAnnouncement.jpg?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/06\/DataCloud_Vectorbase_ProductAnnouncement.jpg?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/06\/DataCloud_Vectorbase_ProductAnnouncement.jpg?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/06\/DataCloud_Vectorbase_ProductAnnouncement.jpg?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/06\/DataCloud_Vectorbase_ProductAnnouncement.jpg?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/06\/DataCloud_Vectorbase_ProductAnnouncement.jpg?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/06\/DataCloud_Vectorbase_ProductAnnouncement.jpg?w=343&amp;h=193 343w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading has-white-color has-text-color\" id=\"h-salesforce-announces-general-availability-of-data-cloud-vector-database\"><a href=\"https:\/\/www.salesforce.com\/news\/stories\/data-cloud-vector-database-availability\/\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce Announces General Availability of Data Cloud Vector Database<\/a><\/h4>\n<\/div>\n\n\n\n<div class=\"wp-block-group secondary-card is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-f56a869c wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large prevent-download\"><img loading=\"lazy\" decoding=\"async\" height=\"576\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/05\/ZeroCopy_PartnerNetwork.jpg?w=1024\" alt=\"\" class=\"wp-image-77759\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/05\/ZeroCopy_PartnerNetwork.jpg 1200w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/05\/ZeroCopy_PartnerNetwork.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/05\/ZeroCopy_PartnerNetwork.jpg?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/05\/ZeroCopy_PartnerNetwork.jpg?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/05\/ZeroCopy_PartnerNetwork.jpg?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/05\/ZeroCopy_PartnerNetwork.jpg?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/05\/ZeroCopy_PartnerNetwork.jpg?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/05\/ZeroCopy_PartnerNetwork.jpg?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/05\/ZeroCopy_PartnerNetwork.jpg?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/05\/ZeroCopy_PartnerNetwork.jpg?w=343&amp;h=193 343w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading has-white-color has-text-color\" id=\"h-how-salesforce-zero-copy-integrations-help-companies-connect-and-act-on-any-data-without-duplicating-sources\"><a href=\"https:\/\/www.salesforce.com\/news\/stories\/what-is-zero-copy-partner-network\/\" target=\"_blank\" rel=\"noreferrer noopener\">How Salesforce Zero Copy Integrations Help Companies Connect and Act on Any Data Without Duplicating Sources<\/a><\/h4>\n<\/div>\n\n\n\n<div class=\"wp-block-group secondary-card is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-f56a869c wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large prevent-download\"><a href=\"https:\/\/www.salesforce.com\/news\/stories\/trusted-ai-data-statistics\/\"><img loading=\"lazy\" decoding=\"async\" height=\"576\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/04\/Res_YourDataYourAI.jpg?w=1024\" alt=\"\" class=\"wp-image-76552\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/04\/Res_YourDataYourAI.jpg 1200w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/04\/Res_YourDataYourAI.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/04\/Res_YourDataYourAI.jpg?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/04\/Res_YourDataYourAI.jpg?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/04\/Res_YourDataYourAI.jpg?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/04\/Res_YourDataYourAI.jpg?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/04\/Res_YourDataYourAI.jpg?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/04\/Res_YourDataYourAI.jpg?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/04\/Res_YourDataYourAI.jpg?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/04\/Res_YourDataYourAI.jpg?w=343&amp;h=193 343w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<h4 class=\"wp-block-heading has-white-color has-text-color\" id=\"h-new-survey-data-will-make-or-break-workers-trust-in-ai\"><a href=\"https:\/\/www.salesforce.com\/news\/stories\/trusted-ai-data-statistics\/\" target=\"_blank\" rel=\"noreferrer noopener\">New Survey: Data Will Make or Break Workers\u2019 Trust in AI<\/a><\/h4>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-automation-is-essential-as-business-users-seek-self-sufficiency-yet-overburdened-it-teams-largely-hold-the-keys\"><strong>Automation is essential as business users seek self-sufficiency, yet overburdened IT teams largely hold the keys<\/strong><\/h2>\n\n\n\n<p>IT teams are often responsible for automation adoption, but remain cautious to allow business stakeholders to self-serve \u2014 only 22% of IT leaders report that their strategy to help non-technical business users integrate apps and data sources via APIs is up to date. Simultaneously, a skills gap within IT teams poses a hurdle. Closing this gap through strategic collaboration and upskilling is essential for organizations to best use automation for both innovation and efficiency.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>IT teams are under immense pressure:<\/strong> IT teams are struggling to integrate efficiently, as 98% report facing challenges regarding digital transformation. Skills gaps and compliance concerns top the list of IT challenges.<\/li>\n\n\n\n<li><strong>AI can help IT teams\u2019 performance: <\/strong>85% of IT leaders expect AI to boost developer productivity.<\/li>\n\n\n\n<li><strong>IT teams use Robotic Process Automation (RPA) to ease the burden: <\/strong>IT teams are increasingly adopting automation to manage high demands, with one in three teams now preferring <a href=\"https:\/\/www.mulesoft.com\/platform\/rpa?_ga=2.37884579.1639600694.1704729469-739496832.1702519641&amp;_gl=1*249cem*_ga*NzM5NDk2ODMyLjE3MDI1MTk2NDE.*_ga_3VHBZ2DJWP*MTcwNDgxNTg5OS40MC4xLjE3MDQ4MTYwMTkuMC4wLjA.\" target=\"_blank\" rel=\"noreferrer noopener\">RPA<\/a>, a notable rise from 13% in 2021 to 31% in 2023.<strong>&nbsp;<\/strong><\/li>\n<\/ul>\n\n\n\n<aside class=\"more-from-block more-from-block--2 alignfull wp-block-newsroom-moreontopic\">\n\t<div class=\"more-from-block__content\">\n\t\t\t\t\t<h4 class=\"more-from-block__title\">Related<\/h4>\n\t\t\n\t\t<div 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srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/01\/Multi-Agent-Adoption-to-Surge-67-by-2027-as-Enterprises-Race-Toward-Agentic-Transformation-\u2013-Unified-Architecture-Key-to-Success.png 1200w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/01\/Multi-Agent-Adoption-to-Surge-67-by-2027-as-Enterprises-Race-Toward-Agentic-Transformation-\u2013-Unified-Architecture-Key-to-Success.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/01\/Multi-Agent-Adoption-to-Surge-67-by-2027-as-Enterprises-Race-Toward-Agentic-Transformation-\u2013-Unified-Architecture-Key-to-Success.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/01\/Multi-Agent-Adoption-to-Surge-67-by-2027-as-Enterprises-Race-Toward-Agentic-Transformation-\u2013-Unified-Architecture-Key-to-Success.png?w=1024&amp;h=576 1024w, 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Enterprises Race Toward Agentic Transformation \u2014 Unified Architecture Key to Success\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t6 min read\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\n\n<article\t\t\titemscope=\"\"\n\t\titemtype=\"https:\/\/schema.org\/Article\"\n\t\tdata-card-id=\"91950\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/news\/stories\/mulesoft-agent-fabric-automated-agent-discovery\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/01\/Salesforce-Launches-Universal-Agent-Discovery-to-Automatically-Find-and-Manage-Any-AI-Agent-Across-Your-Organization.png?w=1024\" class=\"content-card__image\" alt=\"MuleSoft Agent Fabric with Automated Discovery for Any AI Agent, Tool\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/01\/Salesforce-Launches-Universal-Agent-Discovery-to-Automatically-Find-and-Manage-Any-AI-Agent-Across-Your-Organization.png 1200w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/01\/Salesforce-Launches-Universal-Agent-Discovery-to-Automatically-Find-and-Manage-Any-AI-Agent-Across-Your-Organization.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/01\/Salesforce-Launches-Universal-Agent-Discovery-to-Automatically-Find-and-Manage-Any-AI-Agent-Across-Your-Organization.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/01\/Salesforce-Launches-Universal-Agent-Discovery-to-Automatically-Find-and-Manage-Any-AI-Agent-Across-Your-Organization.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/01\/Salesforce-Launches-Universal-Agent-Discovery-to-Automatically-Find-and-Manage-Any-AI-Agent-Across-Your-Organization.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/01\/Salesforce-Launches-Universal-Agent-Discovery-to-Automatically-Find-and-Manage-Any-AI-Agent-Across-Your-Organization.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/01\/Salesforce-Launches-Universal-Agent-Discovery-to-Automatically-Find-and-Manage-Any-AI-Agent-Across-Your-Organization.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/01\/Salesforce-Launches-Universal-Agent-Discovery-to-Automatically-Find-and-Manage-Any-AI-Agent-Across-Your-Organization.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/01\/Salesforce-Launches-Universal-Agent-Discovery-to-Automatically-Find-and-Manage-Any-AI-Agent-Across-Your-Organization.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/01\/Salesforce-Launches-Universal-Agent-Discovery-to-Automatically-Find-and-Manage-Any-AI-Agent-Across-Your-Organization.png?w=343&amp;h=193 343w\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"content-card__content-container content-card__content-container--style-\">\n\t\t\n\t\t\n\t\t\t\t\t<h3 itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/news\/stories\/mulesoft-agent-fabric-automated-agent-discovery\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tSalesforce Expands MuleSoft Agent Fabric with Automated Discovery for Any AI Agent or Tool\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t7 min read\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\t\t<\/div>\n\t\t<noscript>\n<div class=\"pagination-fallback\">\n\n\t\t<a href=\"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/posts\/74620\/page\/2\/?bc=OTH#section-title\">\n\t\t\tOlder Posts\t\t<\/a>\n\t\t<\/div>\n<\/noscript>\n\t<\/div>\n<\/aside>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-virtually-every-company-runs-on-apis-and-they-can-be-a-strategic-lever-for-growth\"><strong>Virtually every company runs on APIs, and they can be a strategic lever for growth<\/strong><\/h2>\n\n\n\n<p>APIs streamline data access and utilization to fuel growth by seamlessly connecting different applications and systems. In fact, an estimated 33% of all revenue is from API and API-related offerings \u2014 APIs account for one-third of revenue, a number that has <a href=\"https:\/\/www.salesforce.com\/news\/stories\/connectivity-report-2023\/\" target=\"_blank\" rel=\"noreferrer noopener\">remained steady<\/a> over the past three years.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Revenue potential is unleashed with APIs:<\/strong> APIs have contributed to increased revenue for 39% of respondents \u2014 and decreased operational costs for 35%.<\/li>\n\n\n\n<li><strong>APIs boost operational efficiency, enhancing productivity: <\/strong>IT leaders report that APIs increase agility and promote self-service (54%), increase productivity (48%), and benefit business teams by helping them meet their demands (46%).<\/li>\n\n\n\n<li><strong>APIs are in demand: <\/strong>A majority (54%) of IT leaders are using APIs to build integrations.<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>This data shows IT leaders are increasingly aware that their ability to operationalize AI \u2014 and drive business and customer value \u2014 will be dependent on their ability to integrate it with their existing systems to create new opportunities for growth. <\/p>\n<cite>Param Kahlon, EVP and GM, Automation and Integration<\/cite><\/blockquote>\n\n\n\n<p><strong>Salesforce perspective: <\/strong>\u201cAI is only as powerful as the data organizations can connect to it and the outcomes they can drive from it. Fundamentally, these are integration and automation challenges organizations are facing. This data shows IT leaders are increasingly aware that their ability to operationalize AI \u2014 and drive business and customer value \u2014 will be dependent on their ability to integrate it with their existing systems to create new opportunities for growth.\u201d \u2013 Param Kahlon, EVP and GM, Automation and Integration<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-more-information\"><strong>More information:<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Download the full report <a href=\"https:\/\/www.mulesoft.com\/lp\/reports\/connectivity-benchmark\/\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a><\/li>\n\n\n\n<li>Empower teams with <a href=\"https:\/\/www.salesforce.com\/products\/integration\/overview\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">MuleSoft<\/a><\/li>\n\n\n\n<li>Read more about the Connectivity Benchmark Report in this <a href=\"https:\/\/blogs.mulesoft.com\/news\/connectivity-benchmark-report\/\" target=\"_blank\" rel=\"noreferrer noopener\">blog<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>81% of IT leaders say data silos are hindering digital transformation efforts 62% report their data systems are not configured to fully leverage AI IT team project requests have risen by an estimated 39% in the last year New Salesforce research shows 85% of IT leaders expect AI to increase developer productivity at their organizations [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":74651,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"_jetpack_memberships_contains_paid_content":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"footnotes":""},"categories":[1],"tags":[],"sf_content_type":[1728],"sf_theme":[1912],"sf_topic":[1737,1726],"sf_product":[2796,19249,1768,1748],"sf_industry":[],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[1798],"sf_collection":[],"sf_visibility":[],"coauthors":[],"class_list":["post-74620","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","sf_content_type-snapshots","sf_theme-digital-transformation","sf_topic-artificial-intelligence","sf_topic-digital-transformation","sf_product-einstein","sf_product-einstein-ai","sf_product-mulesoft","sf_product-salesforce-platform","sf_location-global"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - 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