{"id":76525,"date":"2024-04-18T05:00:00","date_gmt":"2024-04-18T12:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=76525"},"modified":"2024-07-31T15:23:57","modified_gmt":"2024-07-31T22:23:57","slug":"trusted-ai-data-statistics","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/news\/stories\/trusted-ai-data-statistics\/","title":{"rendered":"New Survey: Data Will Make or Break Workers’ Trust in AI"},"content":{"rendered":"\n

\u201cYour Data, Your AI\u201d study finds that more than half of workers believe generative AI lacks the data needed to be usefu<\/em>l<\/p>\n\n\n\n

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A Salesforce survey of nearly 6,000 global knowledge workers suggests that AI has a data problem. Nearly 6 in 10 AI users say it\u2019s difficult to get what they want out of AI right now, with over half claiming they don\u2019t trust the data used to train today\u2019s AI systems. In fact, more than three-quarters of workers say that accurate, complete, and secure data is critical to building trust in AI.<\/p>\n\n\n\n

Why it matters:<\/strong> Eight in ten<\/a> business leaders believe generative AI will lower business costs and increase revenue. However, the majority<\/a> of workers believe that trusted customer data is required for generative AI to be used successfully in their role and at their organization. This new survey indicates that generative AI outputs must be grounded in trusted data to close this gap \u2014 and reap the benefits of the technology across the enterprise.<\/p>\n\n\n\n

Salesforce perspective: <\/strong>\u201cThe future of enterprise AI isn\u2019t about more data \u2013 it\u2019s about the right data. When AI is grounded in a company\u2019s own data, it delivers more useful results and ultimately drives greater trust and adoption.\u201d\u2013 Wendy Batchelder, SVP, Chief Data Officer<\/strong><\/p>\n\n\n\n

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When AI is grounded in a company\u2019s own data, it delivers more useful results and ultimately drives greater trust and adoption.<\/p>\nWendy Batchelder, SVP, Chief Data Officer<\/strong><\/cite><\/blockquote>\n\n\n\n

The Salesforce research found:<\/strong><\/h2>\n\n\n\n

AI lacks the data needed to be useful right now, putting adoption at risk<\/strong><\/h2>\n\n\n\n