Today’s workers already trust AI to do almost half of their work tasks, according to new Salesforce research. While workers feel most comfortable when AI and humans work together, they are also beginning to trust AI to complete time-saving tasks autonomously, like writing code, uncovering data insights, and drafting written communications. <\/p>\n\n\n\n
Workers aren\u2019t delegating everything to AI just yet. The research shows that today\u2019s workers prefer tasks like onboarding, training, and keeping data safe to be overseen by humans. But this likely won\u2019t last for long. The data also suggests that investing in knowledge and education builds trust in an autonomous AI future. <\/p>\n\n\n\n
Why it matters: <\/strong>As technology advances, people are getting a glimpse<\/a> into a future in which AI can operate entirely on its own. The Salesforce research, which surveyed nearly 6,000 people around the world, revealed that workers are excited about an AI-powered future. Workers also stressed the importance of a human touch<\/a> as they build trust, knowledge, and experience with AI tools.<\/p>\n\n\n\n The research found:<\/p>\n\n\n\n Leaders trust AI to do more of their work than employees do \u2014 leaders trust AI to do 51% of their work, while rank-and-file workers trust AI to do 40%. <\/p>\n\n\n\nGlobal workers, especially leaders, believe in an autonomous future and are already offloading tasks to AI <\/strong><\/h2>\n\n\n\n
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