{"id":79656,"date":"2024-07-23T05:00:00","date_gmt":"2024-07-23T12:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=79656"},"modified":"2024-09-16T13:36:04","modified_gmt":"2024-09-16T20:36:04","slug":"prm-partner-connect-announcement","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/news\/stories\/prm-partner-connect-announcement\/","title":{"rendered":"Salesforce Announces Partner Connect for Tech Channel Sales: Real-Time Visibility on Shared Deals Across CRMs"},"content":{"rendered":"\n<p>Salesforce today announced Partner Connect, a new feature for its <a href=\"https:\/\/www.salesforce.com\/sales\/partner-relationship-management\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Partner Relationship Management (PRM) solution<\/a> that will allow businesses to share real-time visibility into partner channel sales and make it easy for teams working across <a href=\"https:\/\/www.salesforce.com\/crm\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">CRM platforms<\/a> to streamline deals shared across businesses.&nbsp;<\/p>\n\n\n\n<p><strong>Why it matters: <\/strong>Tech companies are increasingly <a href=\"https:\/\/hbr.org\/sponsored\/2023\/04\/how-automation-drives-business-growth-and-efficiency\" target=\"_blank\" rel=\"noreferrer noopener\">under pressure to deliver results<\/a> without spending more \u2014 and are looking to partner selling strategies to help. <a href=\"https:\/\/www.mckinsey.com\/capabilities\/growth-marketing-and-sales\/our-insights\/growth-and-resilience-through-ecosystem-building\" target=\"_blank\" rel=\"noreferrer noopener\">Fifty percent of companies<\/a> are pursuing a partner experience in some form or another, if they don\u2019t have it already, and 75% of the world\u2019s commerce <a href=\"https:\/\/www.partnerinsight.io\/post\/jay-mcbain-forrester-75-of-world-trade-flows-indirectly-pt1-3#:~:text=75%25%20of%20all%20world%20trade,bought%2C%20it%27s%20from%20a%20retailer.\" target=\"_blank\" rel=\"noreferrer noopener\">comes<\/a> through indirect channels.<\/p>\n\n\n\n<p>But teams struggle to coordinate deal data and co-sell for deals managed and sold across multiple businesses. These sellers and channel managers, often in different locations and using different CRM platforms at different companies, either opt out of co-selling these deals because they\u2019re not easy to access, or lack real-time visibility into shared deals and spend too much time manually reconciling disparate data sources across teams.&nbsp;<\/p>\n\n\n\n<p><strong>Innovation in action: <\/strong>Partner Connect, which will be available this fall inside the Salesforce PRM product (as a part of the SKU offering), makes it simple and easy for teams to focus and collaborate. With Partner Connect\u2019s <strong>field mapping<\/strong> functionality, teams can easily specify which fields get updated across partner CRM platforms and determine how best to match the data in one given CRM with another. This<strong> data harmonization<\/strong> helps ensure that data is both reliable and also securely shared in a trusted way. Partner Connect also provides <strong>bi-directional integration,<\/strong> enabling automated updates that appear as notifications in each company&#8217;s CRM platform, offering more clarity to channel managers who want to track deals as they progress.<\/p>\n\n\n\n<aside class=\"contextual-driver has-text-align-left contextual-driver--einstein\">\n\t<header class=\"tidbit-header\">\n\t\t<h2 class=\"tidbit-head\">\n\t\t\tGrow revenue by extending the power of Salesforce across your partner ecosystem.\t\t<\/h2>\n\t<\/header>\n\t<div class=\"tidbit-body\">\n\t\t<p><\/p>\t<\/div>\n\t\t\t<p class=\"tidbit-link label\">\n\t\t\t<a class=\"label has-right-arrow has-right-arrow--small\" href=\"https:\/\/www.salesforce.com\/sales\/partner-relationship-management\/?d=cta-body-promo-8\" target=\"_blank\">\n\t\t\t\t<span>GET PARTNER RELATIONSHIP MANAGEMENT<\/span>\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 14 10\">\n\t<path d=\"M13.92 5.38a1 1 0 000-.76.9.9 0 00-.17-.26.25.25 0 000-.07l-4-4a1 1 0 00-1.46 1.42L10.59 4H1.07a1 1 0 000 2h9.52l-2.3 2.29a1 1 0 000 1.42 1 1 0 001.42 0l4-4a.25.25 0 000-.07.9.9 0 00.21-.26z\" \/>\n<\/svg>\n\t\t\t<\/a>\n\t\t<\/p>\n\t\t\t\t<img class=\"tidbit img-einstein\"\n\t\tsrcset=\"\n\t\t\thttps:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@0.5x.png 84w,\n\t\t\thttps:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@1x.png 168w,\n\t\t\thttps:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@2x.png 336w\n\t\t\"\n\t\tsrc=\"https:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@1x.png\"\n\t\talt=\"Illustration of einstein\"\n\t\tsizes=\"(min-width:1024px) 175px, 130px\"\n\t>\n\t<\/aside>\n\n\n\n\n<p>For example:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tech firm account executives (AEs) who already update their deals on one CRM platform won\u2019t need another software or login to toggle between applications.<\/li>\n\n\n\n<li>Channel managers at one tech firm can track the same deals, or a cluster of deals, inside their CRM platform.<\/li>\n\n\n\n<li>Selling teams partnering on deals don\u2019t have to worry about overwriting, duplicating, botching their existing data set, or compromising their <a href=\"https:\/\/www.salesforce.com\/data\/what-is-data-integrity\/\" target=\"_blank\" rel=\"noreferrer noopener\">data\u2019s integrity<\/a>.<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Partner Connect will completely change how our customers co-sell with their partners. <\/p>\n<cite>Ketan Karkhanis, GM of Sales Cloud<\/cite><\/blockquote>\n\n\n\n<p><br><strong>Salesforce perspective:<\/strong> \u201cPartner Connect will completely change how our customers co-sell with their partners. Partners can now co-work deals by easily sharing opportunities in their own CRM platforms and using their preferred data sets securely and in real time. This new heightened level of collaboration and efficiency will undoubtedly unlock new revenue.\u201d \u2013 Ketan Karkhanis, GM of <a href=\"https:\/\/www.salesforce.com\/sales\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Sales Cloud<\/a><\/p>\n\n\n\n<p><strong>Customer perspective: <\/strong>\u201cAppfire\u2019s partner portal, built on Salesforce, is central to our partner business and represents the most scalable way of engaging and enabling our network of hundreds of partners. We are excited about Salesforce\u2019s Partner Connect and its potential for connecting our CRM with partner CRMs, a critical advancement in creating visibility and real-time insights to the sales pipeline.\u201d \u2013 Rick Buie, Sr. Director, Channel Strategy &amp; Operations, Appfire&nbsp;<\/p>\n\n\n\n<aside class=\"more-from-block more-from-block--2 alignfull wp-block-newsroom-moreontopic\">\n\t<div class=\"more-from-block__content\">\n\t\t\t\t\t<h4 class=\"more-from-block__title\">Related<\/h4>\n\t\t\n\t\t<div class=\"more-from-block__cards more-from-block__cards--2\"\n\t\t\t\t>\n\t\t\t\n\n<article\t\t\titemscope=\"\"\n\t\titemtype=\"https:\/\/schema.org\/Article\"\n\t\tdata-card-id=\"92679\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/news\/stories\/agentforce-sales-announcement\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/7-Digital-Workforce-that-Ends-the-Sales-Grind.png?w=1024\" class=\"content-card__image\" alt=\"The 24\/7 Digital Workforce that Ends the Sales Grind\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/7-Digital-Workforce-that-Ends-the-Sales-Grind.png 1200w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/7-Digital-Workforce-that-Ends-the-Sales-Grind.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/7-Digital-Workforce-that-Ends-the-Sales-Grind.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/7-Digital-Workforce-that-Ends-the-Sales-Grind.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/7-Digital-Workforce-that-Ends-the-Sales-Grind.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/7-Digital-Workforce-that-Ends-the-Sales-Grind.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/7-Digital-Workforce-that-Ends-the-Sales-Grind.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/7-Digital-Workforce-that-Ends-the-Sales-Grind.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/7-Digital-Workforce-that-Ends-the-Sales-Grind.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/7-Digital-Workforce-that-Ends-the-Sales-Grind.png?w=343&amp;h=193 343w\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"content-card__content-container content-card__content-container--style-\">\n\t\t\n\t\t\n\t\t\t\t\t<h3 itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/news\/stories\/agentforce-sales-announcement\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tAgentforce Sales: Agents Handle The Grind, Sellers Focus on the Win.\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t5 min read\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\n\n<article\t\t\titemscope=\"\"\n\t\titemtype=\"https:\/\/schema.org\/Article\"\n\t\tdata-card-id=\"92099\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/news\/stories\/state-of-sales-report-announcement-2026\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/02\/Nearly-9-in-10-Sellers-Plan-to-Use-Agents-by-2027-Study-Says.png?w=1024\" class=\"content-card__image\" alt=\"Sales Trends for 2026\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/02\/Nearly-9-in-10-Sellers-Plan-to-Use-Agents-by-2027-Study-Says.png 1200w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/02\/Nearly-9-in-10-Sellers-Plan-to-Use-Agents-by-2027-Study-Says.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/02\/Nearly-9-in-10-Sellers-Plan-to-Use-Agents-by-2027-Study-Says.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/02\/Nearly-9-in-10-Sellers-Plan-to-Use-Agents-by-2027-Study-Says.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/02\/Nearly-9-in-10-Sellers-Plan-to-Use-Agents-by-2027-Study-Says.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/02\/Nearly-9-in-10-Sellers-Plan-to-Use-Agents-by-2027-Study-Says.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/02\/Nearly-9-in-10-Sellers-Plan-to-Use-Agents-by-2027-Study-Says.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/02\/Nearly-9-in-10-Sellers-Plan-to-Use-Agents-by-2027-Study-Says.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/02\/Nearly-9-in-10-Sellers-Plan-to-Use-Agents-by-2027-Study-Says.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/02\/Nearly-9-in-10-Sellers-Plan-to-Use-Agents-by-2027-Study-Says.png?w=343&amp;h=193 343w\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"content-card__content-container content-card__content-container--style-\">\n\t\t\n\t\t\n\t\t\t\t\t<h3 itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/news\/stories\/state-of-sales-report-announcement-2026\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tThe Productivity Gap: New Survey Shows 9 in 10 Sellers Are Betting on AI and Agents To Help\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t4 min read\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\t\t<\/div>\n\t\t<noscript>\n<div class=\"pagination-fallback\">\n\n\t\t<a href=\"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/posts\/79656\/page\/2\/?bc=OTH#section-title\">\n\t\t\tOlder Posts\t\t<\/a>\n\t\t<\/div>\n<\/noscript>\n\t<\/div>\n<\/aside>\n\n\n\n<p><strong>Availability<\/strong>:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Partner Connect will be generally available in fall 2024.<\/li>\n\n\n\n<li>Initially, Partner Connect will be available between Salesforce orgs. By next summer, it will be available in at least two other major CRMs.&nbsp;<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-go-deeper\"><strong>Go deeper<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Learn more about Salesforce <a href=\"https:\/\/www.salesforce.com\/sales\/partner-relationship-management\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Partner Relationship Management<\/a><\/li>\n\n\n\n<li>See how high-tech businesses are <a href=\"https:\/\/www.salesforce.com\/form\/conf\/sales-cloud-prm-demo\/?leadcreated=true&amp;redirect=true&amp;sfuuid=dfc7028b-0489-4919-bdfe-8f2469144f3b&amp;tid=80d5c5b3-cebd-465e-b9f6-6c823b2852e6&amp;d=pb&amp;nc=7013y000000jTomAAE\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">powering their partner ecosystem<\/a> with Partner Tracks, PRM for Slack, and AI at work<\/li>\n\n\n\n<li>Attend our upcoming <a href=\"https:\/\/invite.salesforce.com\/partnerrelationshipmanagementh\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">PRM Workshop<\/a> on Wednesday, August 7, 2024 at noon ET<\/li>\n<\/ul>\n\n\n\n<p><em>Any unreleased services or features referenced here are not currently available and may not be delivered on time or at all. Customers should make their purchase decisions based upon features that are currently available.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Salesforce today announced Partner Connect, a new feature for its Partner Relationship Management (PRM) solution that will allow businesses to share real-time visibility into partner channel sales and make it easy for teams working across CRM platforms to streamline deals shared across businesses.&nbsp; Why it matters: Tech companies are increasingly under pressure to deliver results [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":79661,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"_jetpack_memberships_contains_paid_content":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"footnotes":""},"categories":[1],"tags":[],"sf_content_type":[1727],"sf_theme":[1912],"sf_topic":[1726],"sf_product":[1747,2363],"sf_industry":[],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[1798],"sf_collection":[],"sf_visibility":[],"coauthors":[],"class_list":["post-79656","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","sf_content_type-news-announcements-product","sf_theme-digital-transformation","sf_topic-digital-transformation","sf_product-agentforce-sales","sf_product-customer-360","sf_location-global"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - 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