{"id":79677,"date":"2024-07-24T07:00:00","date_gmt":"2024-07-24T14:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=79677"},"modified":"2024-09-16T15:57:32","modified_gmt":"2024-09-16T22:57:32","slug":"sustainable-ai","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/news\/stories\/sustainable-ai\/","title":{"rendered":"How Salesforce Is Balancing AI Innovation with Environmental Responsibility"},"content":{"rendered":"\n<p>A recent <a href=\"https:\/\/www.salesforce.com\/news\/stories\/ai-sustainability-survey\/\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce survey<\/a> revealed that 65% of sustainability professionals believe their company needs to balance the benefits of AI with its environmental costs. If built and used without care, for example, the technology can contribute to spiking energy usage that can increase carbon emissions and exacerbate the climate crisis.<\/p>\n\n\n\n<p>These same professionals are also optimistic about using <a href=\"https:\/\/www.salesforce.com\/artificial-intelligence\/what-is-ai\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">AI<\/a> to <em>aid<\/em> in their sustainability efforts. AI can augment the sustainability workforce by taking on tasks to quickly analyze complex datasets to reduce energy consumption and even <a href=\"https:\/\/www.salesforce.com\/news\/stories\/world-oceans-day\/\" target=\"_blank\" rel=\"noreferrer noopener\">address threats to ocean health<\/a>.&nbsp;<\/p>\n\n\n\n<p>And yet, only 20% of these professionals have worked AI into their regular business practices \u2014 reporting they aren\u2019t yet sure how to use this powerful technology.<\/p>\n\n\n\n<p>As <a href=\"https:\/\/science.nasa.gov\/climate-change\/effects\/\" target=\"_blank\" rel=\"noreferrer noopener\">our planet faces a dire climate crisis<\/a>, there&#8217;s no time to wait. We sat down with <a href=\"https:\/\/www.linkedin.com\/in\/bgamazay\" target=\"_blank\" rel=\"noreferrer noopener\">Boris Gamazaychikov<\/a>, Senior Manager of Emissions Reduction at Salesforce, to hear how the company is striking the all-important balance between AI\u2019s challenges and its solutions, and how his team is using AI to help move sustainability efforts forward \u2014 before it\u2019s too late.\u00a0<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-vidyard wp-block-embed-vidyard\"><div class=\"wp-block-embed__wrapper\">\n<script type=\"text\/javascript\" async src=\"https:\/\/play.vidyard.com\/embed\/v4.js\"><\/script><img decoding=\"async\"  style=\"width: 100%; margin: auto; display: block;\"  class=\"vidyard-player-embed\"  src=\"https:\/\/play.vidyard.com\/exhP4jsgwbg4pXvohdptRi.jpg\"  data-uuid=\"exhP4jsgwbg4pXvohdptRi\"  data-v=\"4\"  data-type=\"inline\"  data-width=\"500\"  data-height=\"281\"\/>\n<\/div><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-q-ai-usage-is-rapidly-expanding-as-technology-becomes-more-advanced-but-many-don-t-realize-the-environmental-impact-it-can-have-on-the-planet-if-not-managed-properly-can-you-tell-us-why-some-climate-experts-are-concerned-about-ai-s-growth\"><strong>Q. AI usage is <\/strong><a href=\"https:\/\/www.salesforce.com\/news\/stories\/generative-ai-statistics\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>rapidly expanding<\/strong><\/a><strong> as technology becomes more advanced, but many don\u2019t realize the environmental impact it can have on the planet if not managed properly. Can you tell us why some climate experts are concerned about AI\u2019s growth?<\/strong><\/h4>\n\n\n\n<p>AI is a catalyst for increased power demand because training large AI models, especially <a href=\"https:\/\/www.salesforce.com\/blog\/what-are-large-language-models\/\" target=\"_blank\" rel=\"noreferrer noopener\">large language models (LLMs)<\/a>, can be extremely energy-intensive. For example, training an \u200cLLM like GPT-3 can consume as much energy as <a href=\"https:\/\/www.theverge.com\/24066646\/ai-electricity-energy-watts-generative-consumption\" target=\"_blank\" rel=\"noreferrer noopener\">130 homes would use in a year<\/a>. Once trained, running AI models also requires energy, which can eclipse the initial training impact, especially if the models are used at scale.<\/p>\n\n\n\n<p>AI runs primarily on cloud data centers across the world, where specialized hardware demands immense computational resources, resulting in substantial energy consumption and water usage.<\/p>\n\n\n\n<p>The electricity needed to power data centers often emits carbon because in many parts of the world that power is supplied by fossil fuels like coal and natural gas. And while companies <a href=\"https:\/\/www.salesforce.com\/company\/supplier-sustainability\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">including Salesforce<\/a> are encouraging and even requiring the use of renewable resources like solar and wind to power these assets, AI\u2019s rapid growth means the <a href=\"https:\/\/www.washingtonpost.com\/business\/2024\/06\/21\/artificial-intelligence-nuclear-fusion-climate\/\" target=\"_blank\" rel=\"noreferrer noopener\">demand for those resources<\/a> is outpacing the current supply.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-q-how-is-salesforce-making-its-ai-solutions-more-sustainable-nbsp\"><strong>Q. How is Salesforce making its AI solutions more sustainable?&nbsp;<\/strong><\/h4>\n\n\n\n<p>There\u2019s a race in the industry to create bigger models that can unlock the next wave of AI capabilities. The reality is, however, that these models require a massive amount of energy, and it\u2019s not always necessary to use the biggest, most powerful model for specific enterprise needs. That&#8217;d be like using a semi-truck to go get groceries or pick up a single passenger. That\u2019s why our <a href=\"https:\/\/www.salesforceairesearch.com\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce AI Research<\/a> team <a href=\"https:\/\/www.salesforce.com\/news\/stories\/large-language-models-scale\/\" target=\"_blank\" rel=\"noreferrer noopener\">develops efficient task- and domain-specific models<\/a> that can be used for CRM \u200capplications \u2014 greatly reducing the energy and compute required to accomplish specific tasks.<\/p>\n\n\n\n<p>For example, the team developed xGen, <a href=\"https:\/\/blog.salesforceairesearch.com\/xgen\/\" target=\"_blank\" rel=\"noreferrer noopener\">the world\u2019s first LLM for CRM<\/a>. It generates call summaries that offer sales reps contextually relevant insights and recommendations to enhance productivity and effectiveness.&nbsp;<\/p>\n\n\n\n<p>These are very specific CRM use cases to limit energy usage \u2014 it\u2019s also trained on relevant data, so users are less likely to get inaccurate results. Because of its compact size, training xGen resulted in significantly less emissions than many other models, as well as making it more energy-efficient to use.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\"><div class=\"wp-block-image__wrapper\">\n<figure class=\"aligncenter size-large\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"79692-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" height=\"573\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/07\/image1.png?w=1024\" alt=\"\" class=\"wp-image-79692\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/07\/image1.png 1516w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/07\/image1.png?w=300&amp;h=168 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/07\/image1.png?w=768&amp;h=430 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/07\/image1.png?w=1024&amp;h=573 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/07\/image1.png?w=264&amp;h=148 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/07\/image1.png?w=500&amp;h=280 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/07\/image1.png?w=678&amp;h=379 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/07\/image1.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/07\/image1.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/07\/image1.png?w=345&amp;h=193 345w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/07\/image1.png?w=1218&amp;h=681 1218w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><figcaption class=\"wp-element-caption\"><em>xGen Sales compared to notable general-purpose LLMs.<\/em><\/figcaption><\/figure>\n<div id=\"79692-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1516\" height=\"848\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/07\/image1.png?w=1024\" alt=\"\" class=\"wp-image-79692\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/07\/image1.png 1516w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/07\/image1.png?w=300&amp;h=168 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/07\/image1.png?w=768&amp;h=430 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/07\/image1.png?w=1024&amp;h=573 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/07\/image1.png?w=264&amp;h=148 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/07\/image1.png?w=500&amp;h=280 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/07\/image1.png?w=678&amp;h=379 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/07\/image1.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/07\/image1.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/07\/image1.png?w=345&amp;h=193 345w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/07\/image1.png?w=1218&amp;h=681 1218w\" sizes=\"auto, (max-width: 1516px) 100vw, 1516px\" \/><figcaption class=\"wp-element-caption\"><em>xGen Sales compared to notable general-purpose LLMs.<\/em><\/figcaption><\/figure>\n<\/div><\/div><\/div><\/div>\n\n\n<p>While choosing smaller, domain-specific models makes the biggest difference, choosing low-carbon data centers can also play a role in reducing impact. Data center emissions vary widely depending on how much fossil fuel is being used to power them.<\/p>\n\n\n<div class=\"wp-block-image\"><div class=\"wp-block-image__wrapper\">\n<figure class=\"aligncenter\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"1-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img decoding=\"async\" src=\"https:\/\/lh7-us.googleusercontent.com\/docsz\/AD_4nXcHcznw8zNfKYwLenXGzzJXm5Uinmmn_RhiswbkuWuvl6BlppfK96oiq7B0GSejS3WYs38VfXDRZHIbDCFXnaf-Xbb1qQDfXeMqEgB83q40qEqwfgNmQU5ilRJVnpYPejMryacHeli22Z6zWaCI--mSVG4e?key=hkaCQ8l_W_mIplmbtukkjQ\" alt=\"\"\/><\/a><figcaption class=\"wp-element-caption\"><em>The varying carbon intensity of the world\u2019s electric grids. (Source: <\/em><a href=\"https:\/\/app.electricitymaps.com\/map\" target=\"_blank\" rel=\"noreferrer noopener\"><em>electricymaps<\/em><\/a><em>)<\/em><\/figcaption><\/figure>\n<div id=\"1-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image aligncenter\"><img decoding=\"async\" src=\"https:\/\/lh7-us.googleusercontent.com\/docsz\/AD_4nXcHcznw8zNfKYwLenXGzzJXm5Uinmmn_RhiswbkuWuvl6BlppfK96oiq7B0GSejS3WYs38VfXDRZHIbDCFXnaf-Xbb1qQDfXeMqEgB83q40qEqwfgNmQU5ilRJVnpYPejMryacHeli22Z6zWaCI--mSVG4e?key=hkaCQ8l_W_mIplmbtukkjQ\" alt=\"\"\/><figcaption class=\"wp-element-caption\"><em>The varying carbon intensity of the world\u2019s electric grids. (Source: <\/em><a href=\"https:\/\/app.electricitymaps.com\/map\" target=\"_blank\" rel=\"noreferrer noopener\"><em>electricymaps<\/em><\/a><em>)<\/em><\/figcaption><\/figure>\n<\/div><\/div><\/div><\/div>\n\n\n<p>To reduce \u200cAI model emissions, Salesforce trained its models in lower-carbon data centers <a href=\"https:\/\/engineering.salesforce.com\/unveiling-salesforces-blueprint-for-sustainable-ai-where-responsibility-meets-innovation\/\" target=\"_blank\" rel=\"noreferrer noopener\">powered by electricity that emits 68.8% less carbon<\/a> than global average electricity. This resulted in 105 fewer tons of carbon dioxide equivalents (tCO2e) than if data centers with global average carbon intensity were used for training.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-q-how-is-salesforce-using-ai-to-accelerate-its-sustainability-initiatives\"><strong>Q. How is Salesforce using AI to accelerate its sustainability initiatives?<\/strong><\/h4>\n\n\n\n<p>Our data center infrastructure team uses AI to predict and anticipate our customers\u2019 usage patterns, automatically scaling the volume of servers required. This allows us to tailor the way our data center infrastructure is used so we don&#8217;t waste excess energy. This automated application saves time, reduces carbon emissions, and ensures that our products are running smoothly for our customers.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>This automated application saves time, reduces carbon emissions, and ensures that our products are running smoothly for our customers.<\/p>\n<cite>Boris Gamazaychikov, Senior Manager of Emissions Reduction at Salesforce<\/cite><\/blockquote>\n\n\n\n<p>AI is also helping us perform sophisticated forecasting of our own carbon emissions by analyzing millions of data points from our supply chain, business travel, data center infrastructure, real estate, and more. These insights help us make better, smarter decisions as we work to reduce our emissions. And, we\u2019ll soon be able to bring this same functionality to customers through <a href=\"https:\/\/www.salesforce.com\/products\/net-zero-cloud\/overview\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Net Zero Cloud<\/a>.<\/p>\n\n\n\n<p>We&#8217;re also using AI to help our customers improve the efficiency of their Salesforce deployment. Since Salesforce is so customizable, users can tweak it in a lot of different ways that are use-case specific. We&#8217;re using an <a href=\"https:\/\/www.salesforce.com\/news\/stories\/salesforce-codegen-unpacked-written-english-phrases-become-executable-code-with-conversational-ai\/\" target=\"_blank\" rel=\"noreferrer noopener\">internally developed LLM called CodeGen<\/a> to analyze the code base and provide automatic suggestions that improve efficiency through the <a href=\"https:\/\/developer.salesforce.com\/blogs\/2024\/02\/get-ai-powered-insights-for-your-apex-code-with-apexguru\" target=\"_blank\" rel=\"noreferrer noopener\">Apex Guru<\/a> feature of <a href=\"https:\/\/developer.salesforce.com\/blogs\/2023\/07\/salesforce-scale-center-is-generally-available\" target=\"_blank\" rel=\"noreferrer noopener\">Scale Center<\/a>. The <a href=\"https:\/\/blog.salesforceairesearch.com\/codegen25\/\" target=\"_blank\" rel=\"noreferrer noopener\">latest version of CodeGen 2.5<\/a> is optimized for efficiency, with multi-epoch training and flash attention, performing as well as larger models at less than half the size.&nbsp;<\/p>\n\n\n\n<aside class=\"more-from-block more-from-block--2 alignfull wp-block-newsroom-moreontopic\">\n\t<div class=\"more-from-block__content\">\n\t\t\t\t\t<h4 class=\"more-from-block__title\">Related<\/h4>\n\t\t\n\t\t<div class=\"more-from-block__cards more-from-block__cards--2\"\n\t\t\t\t>\n\t\t\t\n\n<article\t\t\titemscope=\"\"\n\t\titemtype=\"https:\/\/schema.org\/Article\"\n\t\tdata-card-id=\"91996\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/news\/linked-content\/lockheed-martin-pge-corporation-salesforce-and-wells-fargo-launch-emberpoint-to-transform-americas-wildfire-prevention-detection-and-response\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/01\/Lockheed-Martin-PGE-Corporation-Salesforce-and-Wells-Fargo-Launch-EMBERPOINTTM-to-Transform-Americas-Wildfire-Prevention-and-Detection-and-Response.png?w=1024\" class=\"content-card__image\" alt=\"\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/01\/Lockheed-Martin-PGE-Corporation-Salesforce-and-Wells-Fargo-Launch-EMBERPOINTTM-to-Transform-Americas-Wildfire-Prevention-and-Detection-and-Response.png 1200w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/01\/Lockheed-Martin-PGE-Corporation-Salesforce-and-Wells-Fargo-Launch-EMBERPOINTTM-to-Transform-Americas-Wildfire-Prevention-and-Detection-and-Response.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/01\/Lockheed-Martin-PGE-Corporation-Salesforce-and-Wells-Fargo-Launch-EMBERPOINTTM-to-Transform-Americas-Wildfire-Prevention-and-Detection-and-Response.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/01\/Lockheed-Martin-PGE-Corporation-Salesforce-and-Wells-Fargo-Launch-EMBERPOINTTM-to-Transform-Americas-Wildfire-Prevention-and-Detection-and-Response.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/01\/Lockheed-Martin-PGE-Corporation-Salesforce-and-Wells-Fargo-Launch-EMBERPOINTTM-to-Transform-Americas-Wildfire-Prevention-and-Detection-and-Response.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/01\/Lockheed-Martin-PGE-Corporation-Salesforce-and-Wells-Fargo-Launch-EMBERPOINTTM-to-Transform-Americas-Wildfire-Prevention-and-Detection-and-Response.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/01\/Lockheed-Martin-PGE-Corporation-Salesforce-and-Wells-Fargo-Launch-EMBERPOINTTM-to-Transform-Americas-Wildfire-Prevention-and-Detection-and-Response.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/01\/Lockheed-Martin-PGE-Corporation-Salesforce-and-Wells-Fargo-Launch-EMBERPOINTTM-to-Transform-Americas-Wildfire-Prevention-and-Detection-and-Response.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/01\/Lockheed-Martin-PGE-Corporation-Salesforce-and-Wells-Fargo-Launch-EMBERPOINTTM-to-Transform-Americas-Wildfire-Prevention-and-Detection-and-Response.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/01\/Lockheed-Martin-PGE-Corporation-Salesforce-and-Wells-Fargo-Launch-EMBERPOINTTM-to-Transform-Americas-Wildfire-Prevention-and-Detection-and-Response.png?w=343&amp;h=193 343w\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"content-card__content-container content-card__content-container--style-\">\n\t\t\n\t\t\n\t\t\t\t\t<h3 itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/news\/linked-content\/lockheed-martin-pge-corporation-salesforce-and-wells-fargo-launch-emberpoint-to-transform-americas-wildfire-prevention-detection-and-response\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tLockheed Martin, PG&#038;E Corporation, Salesforce and Wells Fargo Launch EMBERPOINT\u2122 to Transform America&#8217;s Wildfire Prevention, Detection and Response\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\n\n<article\t\t\titemscope=\"\"\n\t\titemtype=\"https:\/\/schema.org\/Article\"\n\t\tdata-card-id=\"90878\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/news\/stories\/nature-based-actions-cop30\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/11\/Salesforce-Accelerates-Action-with-Nature-Restoration-Water-Resilience-and-AI-Sustainability-Efforts-3.png?w=1024\" class=\"content-card__image\" alt=\"Tropical fish swimming in the ocean.\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/11\/Salesforce-Accelerates-Action-with-Nature-Restoration-Water-Resilience-and-AI-Sustainability-Efforts-3.png 1200w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/11\/Salesforce-Accelerates-Action-with-Nature-Restoration-Water-Resilience-and-AI-Sustainability-Efforts-3.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/11\/Salesforce-Accelerates-Action-with-Nature-Restoration-Water-Resilience-and-AI-Sustainability-Efforts-3.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/11\/Salesforce-Accelerates-Action-with-Nature-Restoration-Water-Resilience-and-AI-Sustainability-Efforts-3.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/11\/Salesforce-Accelerates-Action-with-Nature-Restoration-Water-Resilience-and-AI-Sustainability-Efforts-3.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/11\/Salesforce-Accelerates-Action-with-Nature-Restoration-Water-Resilience-and-AI-Sustainability-Efforts-3.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/11\/Salesforce-Accelerates-Action-with-Nature-Restoration-Water-Resilience-and-AI-Sustainability-Efforts-3.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/11\/Salesforce-Accelerates-Action-with-Nature-Restoration-Water-Resilience-and-AI-Sustainability-Efforts-3.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/11\/Salesforce-Accelerates-Action-with-Nature-Restoration-Water-Resilience-and-AI-Sustainability-Efforts-3.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/11\/Salesforce-Accelerates-Action-with-Nature-Restoration-Water-Resilience-and-AI-Sustainability-Efforts-3.png?w=343&amp;h=193 343w\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"content-card__content-container content-card__content-container--style-\">\n\t\t\n\t\t\n\t\t\t\t\t<h3 itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/news\/stories\/nature-based-actions-cop30\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tSalesforce Scales Water, Forest, and Ocean Initiatives to Build Resilience for Communities Across Latin America\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t3 min read\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\t\t<\/div>\n\t\t<noscript>\n<div class=\"pagination-fallback\">\n\n\t\t<a href=\"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/posts\/79677\/page\/2\/?bc=OTH#section-title\">\n\t\t\tOlder Posts\t\t<\/a>\n\t\t<\/div>\n<\/noscript>\n\t<\/div>\n<\/aside>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-q-what-metrics-or-kpis-does-salesforce-use-to-measure-the-sustainability-impact-of-ai-initiatives\"><strong>Q. What metrics or KPIs does Salesforce use to measure the sustainability impact of AI initiatives?<\/strong><\/h4>\n\n\n\n<p>The first important KPI is related to an AI model\u2019s training. Both the energy and carbon emissions of that model are evaluated, and that number is disclosed as a key reference point.&nbsp;<\/p>\n\n\n\n<p>Training is done once per model, so that metric is a single number rather than an ongoing collection of data. The second critical number is \u200congoing efficiency \u2014 the energy and carbon output as the model continues to operate. That&#8217;s essentially the operational carbon expended over time \u2014 similar to miles per gallon used while driving a car. <a href=\"https:\/\/salesforceventures.com\/perspectives\/welcome-hugging-face\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce invested in<\/a> and has been working with <a href=\"https:\/\/huggingface.co\/\" target=\"_blank\" rel=\"noreferrer noopener\">Hugging Face<\/a>, as well as other AI leaders, to standardize this metric and establish an <a href=\"https:\/\/huggingface.co\/blog\/sasha\/energy-star-ai-proposal\" target=\"_blank\" rel=\"noreferrer noopener\">Energy Star-like rating system for AI models<\/a>. This will help AI users make sustainable decisions.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-q-what-actions-can-companies-take-to-make-sure-ai-is-a-useful-tool-for-sustainability-rather-than-one-that-contributes-to-climate-change\"><strong>Q. What actions can companies take to make sure AI is a useful tool for sustainability \u2014 \u200crather than one that contributes to climate change?<\/strong><\/h4>\n\n\n\n<p>This is a critical time to act. We want to look back at this moment in 20 years and see that AI has evolved in the right way. To that end, Salesforce recently shared its <a href=\"https:\/\/www.salesforce.com\/news\/stories\/sustainable-ai-framework-accelerator\/\" target=\"_blank\" rel=\"noreferrer noopener\">sustainable AI&nbsp; policy principles<\/a> \u2014 a framework aimed at guiding AI regulation to minimize environmental impact and <a href=\"https:\/\/www.salesforce.com\/news\/stories\/ai-grants-for-nonprofits-2023\/\" target=\"_blank\" rel=\"noreferrer noopener\">spur climate innovation<\/a>.&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>If your company is using AI, start by asking questions \u2014 ask AI providers about sustainability, model details, and efficiency ratings. Make it clear that AI sustainability is a priority for you and your organization. In short, be a voice for good.<\/p>\n<cite>Boris Gamazaychikov, Senior Manager of Emissions Reduction at Salesforce<\/cite><\/blockquote>\n\n\n\n<p>Everyone can contribute to this moment. If your company is using AI, start by asking questions \u2014 ask AI providers about sustainability, model details, and efficiency ratings. Make it clear that AI sustainability is a priority for you and your organization. In short, be a voice for good.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-go-deeper\"><strong>Go deeper:<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Find out what <a href=\"https:\/\/www.salesforce.com\/news\/stories\/ai-sustainability-research\" target=\"_blank\" rel=\"noreferrer noopener\">s<\/a><a href=\"https:\/\/www.salesforce.com\/news\/stories\/ai-sustainability-survey\/\" target=\"_blank\" rel=\"noreferrer noopener\">ustainability professionals<\/a> think about AI<\/li>\n\n\n\n<li>Learn how <a href=\"https:\/\/www.salesforce.com\/products\/net-zero-cloud\/overview\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Net Zero Cloud<\/a> can drive sustainable, equitable transformation for all stakeholders<\/li>\n\n\n\n<li>Read more about <a href=\"https:\/\/www.salesforce.com\/news\/stories\/world-oceans-day\/\" target=\"_blank\" rel=\"noreferrer noopener\">How AI Can Improve Ocean Health<\/a>&nbsp;<\/li>\n\n\n\n<li>Watch as <a href=\"https:\/\/www.salesforce.com\/news\/stories\/video\/sustainability\/\" target=\"_blank\" rel=\"noreferrer noopener\">Suzanne DiBianca shares why Salesforce made sustainability its business&nbsp;<\/a><\/li>\n\n\n\n<li>Dive into Salesforce\u2019s Blueprint for <a href=\"https:\/\/engineering.salesforce.com\/unveiling-salesforces-blueprint-for-sustainable-ai-where-responsibility-meets-innovation\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Sustainable AI<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>A recent Salesforce survey revealed that 65% of sustainability professionals believe their company needs to balance the benefits of AI with its environmental costs. If built and used without care, for example, the technology can contribute to spiking energy usage that can increase carbon emissions and exacerbate the climate crisis. These same professionals are also [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":79686,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"_jetpack_memberships_contains_paid_content":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"footnotes":""},"categories":[1],"tags":[],"sf_content_type":[1728],"sf_theme":[1914],"sf_topic":[1737,1726,1733,1785],"sf_product":[],"sf_industry":[],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[1798],"sf_collection":[],"sf_visibility":[],"coauthors":[],"class_list":["post-79677","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","sf_content_type-snapshots","sf_theme-business-as-a-platform-for-change","sf_topic-artificial-intelligence","sf_topic-digital-transformation","sf_topic-stakeholder-capitalism","sf_topic-sustainability","sf_location-global"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How Salesforce Is Balancing AI Innovation with Environmental Responsibility - Salesforce<\/title>\n<meta name=\"description\" content=\"A recent Salesforce survey revealed that 65% of sustainability professionals believe their company needs to balance the benefits of AI with its\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/news\/stories\/sustainable-ai\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How Salesforce Is Balancing AI Innovation with Environmental Responsibility\" \/>\n<meta property=\"og:description\" content=\"A recent Salesforce survey revealed that 65% of sustainability professionals believe their company needs to balance the benefits of AI with its\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.salesforce.com\/news\/stories\/sustainable-ai\/\" \/>\n<meta property=\"og:site_name\" content=\"Salesforce\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/salesforce\/\" \/>\n<meta property=\"article:published_time\" content=\"2024-07-24T14:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-09-16T22:57:32+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/07\/Sustainable-AI_-Balancing-Innovation-with-Environmental-Responsibility.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"675\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@salesforcenews\" \/>\n<meta name=\"twitter:site\" content=\"@salesforcenews\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"NewsArticle\",\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/sustainable-ai\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/sustainable-ai\/\"},\"author\":{\"name\":\"\",\"@id\":\"\"},\"headline\":\"How Salesforce Is Balancing AI Innovation with Environmental Responsibility\",\"datePublished\":\"2024-07-24T14:00:00+00:00\",\"dateModified\":\"2024-09-16T22:57:32+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/sustainable-ai\/\"},\"wordCount\":1328,\"publisher\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/sustainable-ai\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/07\/Sustainable-AI_-Balancing-Innovation-with-Environmental-Responsibility.png\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/sustainable-ai\/\",\"url\":\"https:\/\/www.salesforce.com\/news\/stories\/sustainable-ai\/\",\"name\":\"How Salesforce Is Balancing AI Innovation with Environmental Responsibility - Salesforce\",\"isPartOf\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/sustainable-ai\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/sustainable-ai\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/07\/Sustainable-AI_-Balancing-Innovation-with-Environmental-Responsibility.png\",\"datePublished\":\"2024-07-24T14:00:00+00:00\",\"dateModified\":\"2024-09-16T22:57:32+00:00\",\"description\":\"A recent Salesforce survey revealed that 65% of sustainability professionals believe their company needs to balance the benefits of AI with its\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.salesforce.com\/news\/stories\/sustainable-ai\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/sustainable-ai\/#primaryimage\",\"url\":\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/07\/Sustainable-AI_-Balancing-Innovation-with-Environmental-Responsibility.png\",\"contentUrl\":\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/07\/Sustainable-AI_-Balancing-Innovation-with-Environmental-Responsibility.png\",\"width\":1200,\"height\":675},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.salesforce.com\/news\/#website\",\"url\":\"https:\/\/www.salesforce.com\/news\/\",\"name\":\"Salesforce\",\"description\":\"Get the latest Salesforce press releases, announcements, stories, and media contacts. See today\u2019s CRM news.\",\"publisher\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.salesforce.com\/news\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.salesforce.com\/news\/#organization\",\"name\":\"Salesforce\",\"url\":\"https:\/\/www.salesforce.com\/news\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.salesforce.com\/news\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/default.jpg\",\"contentUrl\":\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/default.jpg\",\"width\":1200,\"height\":630,\"caption\":\"Salesforce\"},\"image\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/salesforce\/\",\"https:\/\/x.com\/salesforcenews\",\"https:\/\/www.linkedin.com\/company\/salesforce\/\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"How Salesforce Is Balancing AI Innovation with Environmental Responsibility - Salesforce","description":"A recent Salesforce survey revealed that 65% of sustainability professionals believe their company needs to balance the benefits of AI with its","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.salesforce.com\/news\/stories\/sustainable-ai\/","og_locale":"en_US","og_type":"article","og_title":"How Salesforce Is Balancing AI Innovation with Environmental Responsibility","og_description":"A recent Salesforce survey revealed that 65% of sustainability professionals believe their company needs to balance the benefits of AI with its","og_url":"https:\/\/www.salesforce.com\/news\/stories\/sustainable-ai\/","og_site_name":"Salesforce","article_publisher":"https:\/\/www.facebook.com\/salesforce\/","article_published_time":"2024-07-24T14:00:00+00:00","article_modified_time":"2024-09-16T22:57:32+00:00","og_image":[{"width":1200,"height":675,"url":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/07\/Sustainable-AI_-Balancing-Innovation-with-Environmental-Responsibility.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_creator":"@salesforcenews","twitter_site":"@salesforcenews","twitter_misc":{"Est. reading time":"6 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"NewsArticle","@id":"https:\/\/www.salesforce.com\/news\/stories\/sustainable-ai\/#article","isPartOf":{"@id":"https:\/\/www.salesforce.com\/news\/stories\/sustainable-ai\/"},"author":{"name":"","@id":""},"headline":"How Salesforce Is Balancing AI Innovation with Environmental Responsibility","datePublished":"2024-07-24T14:00:00+00:00","dateModified":"2024-09-16T22:57:32+00:00","mainEntityOfPage":{"@id":"https:\/\/www.salesforce.com\/news\/stories\/sustainable-ai\/"},"wordCount":1328,"publisher":{"@id":"https:\/\/www.salesforce.com\/news\/#organization"},"image":{"@id":"https:\/\/www.salesforce.com\/news\/stories\/sustainable-ai\/#primaryimage"},"thumbnailUrl":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/07\/Sustainable-AI_-Balancing-Innovation-with-Environmental-Responsibility.png","inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.salesforce.com\/news\/stories\/sustainable-ai\/","url":"https:\/\/www.salesforce.com\/news\/stories\/sustainable-ai\/","name":"How Salesforce Is Balancing AI Innovation with Environmental Responsibility - Salesforce","isPartOf":{"@id":"https:\/\/www.salesforce.com\/news\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.salesforce.com\/news\/stories\/sustainable-ai\/#primaryimage"},"image":{"@id":"https:\/\/www.salesforce.com\/news\/stories\/sustainable-ai\/#primaryimage"},"thumbnailUrl":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/07\/Sustainable-AI_-Balancing-Innovation-with-Environmental-Responsibility.png","datePublished":"2024-07-24T14:00:00+00:00","dateModified":"2024-09-16T22:57:32+00:00","description":"A recent Salesforce survey revealed that 65% of sustainability professionals believe their company needs to balance the benefits of AI with its","inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.salesforce.com\/news\/stories\/sustainable-ai\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.salesforce.com\/news\/stories\/sustainable-ai\/#primaryimage","url":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/07\/Sustainable-AI_-Balancing-Innovation-with-Environmental-Responsibility.png","contentUrl":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/07\/Sustainable-AI_-Balancing-Innovation-with-Environmental-Responsibility.png","width":1200,"height":675},{"@type":"WebSite","@id":"https:\/\/www.salesforce.com\/news\/#website","url":"https:\/\/www.salesforce.com\/news\/","name":"Salesforce","description":"Get the latest Salesforce press releases, announcements, stories, and media contacts. See today\u2019s CRM news.","publisher":{"@id":"https:\/\/www.salesforce.com\/news\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.salesforce.com\/news\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.salesforce.com\/news\/#organization","name":"Salesforce","url":"https:\/\/www.salesforce.com\/news\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.salesforce.com\/news\/#\/schema\/logo\/image\/","url":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/default.jpg","contentUrl":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/default.jpg","width":1200,"height":630,"caption":"Salesforce"},"image":{"@id":"https:\/\/www.salesforce.com\/news\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/salesforce\/","https:\/\/x.com\/salesforcenews","https:\/\/www.linkedin.com\/company\/salesforce\/"]}]}},"jetpack_featured_media_url":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/07\/Sustainable-AI_-Balancing-Innovation-with-Environmental-Responsibility.png","jetpack_sharing_enabled":true,"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Salesforce","distributor_original_site_url":"https:\/\/www.salesforce.com\/news","push-errors":false,"_links":{"self":[{"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/posts\/79677","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/comments?post=79677"}],"version-history":[{"count":12,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/posts\/79677\/revisions"}],"predecessor-version":[{"id":79774,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/posts\/79677\/revisions\/79774"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/media\/79686"}],"wp:attachment":[{"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/media?parent=79677"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/categories?post=79677"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/tags?post=79677"},{"taxonomy":"sf_content_type","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_content_type?post=79677"},{"taxonomy":"sf_theme","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_theme?post=79677"},{"taxonomy":"sf_topic","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_topic?post=79677"},{"taxonomy":"sf_product","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_product?post=79677"},{"taxonomy":"sf_industry","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_industry?post=79677"},{"taxonomy":"sf_role","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_role?post=79677"},{"taxonomy":"sf_multimedia_asset","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_multimedia_asset?post=79677"},{"taxonomy":"sf_location","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_location?post=79677"},{"taxonomy":"sf_collection","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_collection?post=79677"},{"taxonomy":"sf_visibility","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_visibility?post=79677"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/coauthors?post=79677"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}