{"id":79781,"date":"2024-07-25T08:00:00","date_gmt":"2024-07-25T15:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=79781"},"modified":"2024-07-24T14:33:04","modified_gmt":"2024-07-24T21:33:04","slug":"sales-ai-statistics-2024","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/news\/stories\/sales-ai-statistics-2024\/","title":{"rendered":"Salesforce Report: Sales Teams Using AI 1.3x More Likely to See Revenue Increase"},"content":{"rendered":"\n<p>According to new research released today in <a href=\"http:\/\/sfdc.co\/sos-media\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce\u2019s sixth <em>State of Sales<\/em> report<\/a>, 67% of sales reps don&#8217;t expect to meet their quota this year, and an even larger 84% missed it last year. These numbers highlight the significant pressure sellers are under. Lagging productivity may also be a factor. Sales reps report spending 70% of their time on non-selling tasks, making it difficult to connect with prospects.&nbsp;<\/p>\n\n\n\n<p>But there is good news. To address these challenges, many companies are using <a href=\"https:\/\/www.salesforce.com\/artificial-intelligence\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">predictive and generative AI<\/a> to free reps to focus on selling and building trusted relationships with customers. In fact, 81% of sales teams are either experimenting with or have fully implemented AI. The results speak for themselves: <strong>83% of sales teams with AI saw revenue growth this year vs. 66% without AI.<\/strong><\/p>\n\n\n\n<p>The <em>State of Sales <\/em>report includes these and other insights from 5,500 sales professionals across 27 countries, revealing how companies drive growth and stand out in a crowded marketplace.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-vidyard wp-block-embed-vidyard\"><div class=\"wp-block-embed__wrapper\">\n<script type=\"text\/javascript\" async src=\"https:\/\/play.vidyard.com\/embed\/v4.js\"><\/script><img decoding=\"async\"  style=\"width: 100%; margin: auto; display: block;\"  class=\"vidyard-player-embed\"  src=\"https:\/\/play.vidyard.com\/1G5U5GWEeYMTUcnSKFY9ao.jpg\"  data-uuid=\"1G5U5GWEeYMTUcnSKFY9ao\"  data-v=\"4\"  data-type=\"inline\"  data-width=\"500\"  data-height=\"281\"\/>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-reps-say-selling-has-gotten-more-challenging-amid-heightened-competition\">Reps say selling has gotten more challenging amid heightened competition<\/h2>\n\n\n\n<p>Across most sales organizations, <a href=\"https:\/\/www.salesforce.com\/sales\/revenue-lifecycle-management\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">revenue growth<\/a> isn&#8217;t keeping pace with company goals. Worldwide, <a href=\"https:\/\/www.salesforce.com\/blog\/sales\/\" target=\"_blank\" rel=\"noreferrer noopener\">sales professionals<\/a> say rising customer demands and competition are their top obstacles. Fifty-seven percent of sellers say competition has gotten more challenging since last year, and only 13% say it\u2019s gotten easier.<\/p>\n\n\n<div class=\"tableau-viz-embed-container \">\n\t<tableau-viz\n\t\tclass=\"tableau-viz-embed\"\n\t\tsrc=\"https:\/\/public.tableau.com\/views\/TopSalesChallenges\/Embed1?:language=en-US&#038;:sid=&#038;:redirect=auth&#038;:display_count=n&#038;:origin=viz_share_link\"\n\t\ttoolbar=\"hidden\"\n\t\thide-tabs\n\t><\/tableau-viz>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-nonselling-tasks-pull-reps-away-from-customer-relationship-building\">Nonselling tasks pull reps away from customer relationship building<\/h2>\n\n\n\n<p>Competition isn\u2019t the only obstacle to sales. Non-selling tasks, such as administrative work and meeting preparation, consume 70% of reps&#8217; time. Without time carved out for critical selling efforts, reps struggle to connect with customers.<\/p>\n\n\n<div class=\"tableau-viz-embed-container \">\n\t<tableau-viz\n\t\tclass=\"tableau-viz-embed\"\n\t\tsrc=\"https:\/\/public.tableau.com\/views\/HowRepsSpendanAverageWorkWeek\/Embed2?:language=en-US&#038;:sid=&#038;:redirect=auth&#038;:display_count=n&#038;:origin=viz_share_link\"\n\t\ttoolbar=\"hidden\"\n\t\thide-tabs\n\t><\/tableau-viz>\n<\/div>\n\n\n\n<p><a href=\"https:\/\/www.salesforce.com\/blog\/what-is-b2b-sales\/\" target=\"_blank\" rel=\"noreferrer noopener\">B2B buyers<\/a> specifically have flagged this disconnect. <a href=\"https:\/\/www.salesforce.com\/blog\/customer-satisfaction-survey\/\" target=\"_blank\" rel=\"noreferrer noopener\">Eighty-six percent<\/a> say they&#8217;re more likely to purchase when companies understand their goals, yet non-selling work may be getting in the way: 59% of buyers say reps don\u2019t take the time to understand their business\u2019 unique challenges and objectives.<\/p>\n\n\n\n<p>\u201cDeep relationships with customers are the difference-makers when it comes to challenging sales environments,\u201d said Ketan Karkhanis, EVP and GM of Sales Cloud at Salesforce. \u201cB2B buyers are more likely to purchase when reps act as trusted advisors. However, too often, deep knowledge of customer need and opportunity is lacking or not effectively communicated. That makes it difficult to build trust, derailing deals.\u201d&nbsp;&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Deep relationships with customers are the difference-makers when it comes to challenging sales environments.<\/p>\n<cite>Ketan Karkhanis, EVP and GM of Sales Cloud at Salesforce<\/cite><\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-sellers-see-accuracy-personalization-benefits-from-ai-despite-adoption-hurdles\">Sellers see accuracy, personalization benefits from AI despite adoption hurdles<\/h2>\n\n\n\n<p>In a climate of heightened competition and scarce hours in the day to sell, many sales teams are looking to AI for support. Currently, 40% of sales organizations are experimenting with AI, and an additional 41% say they have the technology fully implemented in their operations. Of course, given the exceptionally rapid pace at which AI is evolving, whether teams consider their current implementations complete may change in the future.<\/p>\n\n\n<div class=\"tableau-viz-embed-container \">\n\t<tableau-viz\n\t\tclass=\"tableau-viz-embed\"\n\t\tsrc=\"https:\/\/public.tableau.com\/views\/ImplementationofAIinSalesOrganizations\/Embed3?:language=en-US&#038;:sid=&#038;:redirect=auth&#038;:display_count=n&#038;:origin=viz_share_link\"\n\t\ttoolbar=\"hidden\"\n\t\thide-tabs\n\t><\/tableau-viz>\n<\/div>\n\n\n\n<p>Regardless, the benefits of AI for sales teams are clear and growing. For example, 80% of reps working on teams using AI say it\u2019s easy to get the customer insights they need to close deals, compared to just 54% at orgs without AI.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-when-asked-to-name-where-ai-has-had-the-biggest-impact-sales-professionals-point-to-five-key-areas\">When asked to name where AI has had the biggest impact, sales professionals point to five key areas:<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Sales data quality and accuracy: <\/strong>From error detection to automatically updating deal records, AI can ensure data is up-to-date and free from human error.<\/li>\n\n\n\n<li><strong>Understanding customer needs: <\/strong>AI can analyze customer feedback from a variety of sources to gauge customer sentiment and identify areas of need before a sales rep presents a solution.&nbsp;<\/li>\n\n\n\n<li><strong>Personalization for customers: <\/strong>Sales teams can leverage <a href=\"https:\/\/www.salesforce.com\/analytics\/what-is-predictive-analytics\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">predictive analytics<\/a> to forecast a buyer\u2019s future order based on past purchases, provide recommendations to upsell, and more.<\/li>\n\n\n\n<li><strong>Sales forecasting accuracy: <\/strong>From highlighting pipeline red flags to projecting closed deals, AI can deliver insights to help shape revenue-generating sales strategies.&nbsp;<\/li>\n\n\n\n<li><strong>Prospect\/customer communications: <\/strong>Teams are tapping generative AI grounded in trusted customer data to write personalized emails to prospects \u2014 saving time trying to craft a message manually.<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image__wrapper\">\n<figure class=\"wp-block-image\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"1-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXcN2BQ3Qurrk5MPm_p-zFqRDQcBTDV0Ny7KaA_FHvFTpAkDAv-w7u0jPylHcpoGTYGuRQs0jLZT_PSkNKNX3UVbL2Un4w0pBHcIQLu3HwHqvZgygLehge9etj18ldYyOnEjsFuTivjwcm5UtT5ub3q5E_64?key=nyBGmNrFnUp4VvJcy1jMmg\" alt=\"\"\/><\/a><\/figure>\n<div id=\"1-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXcN2BQ3Qurrk5MPm_p-zFqRDQcBTDV0Ny7KaA_FHvFTpAkDAv-w7u0jPylHcpoGTYGuRQs0jLZT_PSkNKNX3UVbL2Un4w0pBHcIQLu3HwHqvZgygLehge9etj18ldYyOnEjsFuTivjwcm5UtT5ub3q5E_64?key=nyBGmNrFnUp4VvJcy1jMmg\" alt=\"\"\/><\/figure>\n<\/div><\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"h-there-are-some-obstacles-to-successful-ai-implementation-however\">There are some obstacles to successful AI implementation, however:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A third (33%) of sales operations professionals using AI say their teams lack resources or headcount to support the new technology, while another 33% cite insufficient employee training as an adoption hurdle.&nbsp;<\/li>\n\n\n\n<li>Data \u2014 the foundation of effective AI models \u2014&nbsp;is also a concern. Only 35% of sales professionals completely trust the accuracy of their organization\u2019s data.<\/li>\n<\/ul>\n\n\n\n<p>Sales teams are taking action to address these obstacles. Fifty-three percent of sales teams that have fully implemented AI first consolidated their tech stack, which helps streamline data. Nearly the same amount (51%) implemented additional data security measures.<\/p>\n\n\n\n<p>\u201cAI is no longer a nice to have \u2014 it\u2019s a must,\u201d noted Sales Cloud CMO Amber Armstrong. \u201cIts impact is greatest when every tool in a team\u2019s tech stack is consolidated. Having a single platform \u2014 like <a href=\"https:\/\/www.salesforce.com\/sales\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Sales Cloud<\/a> \u2014 allows sellers to leverage comprehensive data for the most accurate, relevant AI outputs. It also streamlines workflows for maximum productivity.\u201d<\/p>\n\n\n\n<aside class=\"contextual-driver has-text-align-left contextual-driver--curious-einstein\">\n\t<header class=\"tidbit-header\">\n\t\t<h2 class=\"tidbit-head\">\n\t\t\tDownload the State of Sales Report.\t\t<\/h2>\n\t<\/header>\n\t<div class=\"tidbit-body\">\n\t\t<p>Find data, insights, and more.<\/p>\t<\/div>\n\t\t\t<p class=\"tidbit-link label\">\n\t\t\t<a class=\"label has-right-arrow has-right-arrow--small\" href=\"https:\/\/www.salesforce.com\/resources\/research-reports\/state-of-sales\/\" target=\"_blank\">\n\t\t\t\t<span>GET IT HERE.<\/span>\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 14 10\">\n\t<path d=\"M13.92 5.38a1 1 0 000-.76.9.9 0 00-.17-.26.25.25 0 000-.07l-4-4a1 1 0 00-1.46 1.42L10.59 4H1.07a1 1 0 000 2h9.52l-2.3 2.29a1 1 0 000 1.42 1 1 0 001.42 0l4-4a.25.25 0 000-.07.9.9 0 00.21-.26z\" \/>\n<\/svg>\n\t\t\t<\/a>\n\t\t<\/p>\n\t\t\t\t<img class=\"tidbit img-curious-einstein\"\n\t\tsrcset=\"\n\t\t\thttps:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-curious-einstein-large@0.5x.png 84w,\n\t\t\thttps:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-curious-einstein-large@1x.png 168w,\n\t\t\thttps:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-curious-einstein-large@2x.png 336w\n\t\t\"\n\t\tsrc=\"https:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-curious-einstein-large@1x.png\"\n\t\talt=\"Illustration of curious-einstein\"\n\t\tsizes=\"(min-width:1024px) 175px, 130px\"\n\t>\n\t<\/aside>\n\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-companies-with-ai-also-see-improved-employee-retention\">Companies with AI also see improved employee retention<\/h2>\n\n\n\n<p>Beyond the benefits to core sales motions, AI is linked to higher employee retention. High levels of stress can threaten employee longevity, but on teams with AI, sales reps are 2.4x less likely to feel overworked. This can help lower anticipated staff turnover: Two-thirds of reps using AI say they have no intention of leaving, compared to just over half on teams without AI.<\/p>\n\n\n\n<p>Data also suggests that AI is not replacing sales jobs, as some fear. Quite the opposite: 68% of sales teams with AI added headcount in the past year, compared to 47% of teams without AI.<\/p>\n\n\n<div class=\"wp-block-image__wrapper\">\n<figure class=\"wp-block-image\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"2-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXfL3ZXrpbwWo5tP1RPqqB8-TaHPfFeFdt5MhHz4fIPm8zE51gOWEXvhybHfc7WVANrsKRS1Pz3My-cmnsEb5-RRm-kStDAdMHDj092pgAWB6nmyOf8Za6N_9HiLyUMQ7vGGWWfZrx3sKkMOEqHBKCIS1Qvb?key=nyBGmNrFnUp4VvJcy1jMmg\" alt=\"\"\/><\/a><\/figure>\n<div id=\"2-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXfL3ZXrpbwWo5tP1RPqqB8-TaHPfFeFdt5MhHz4fIPm8zE51gOWEXvhybHfc7WVANrsKRS1Pz3My-cmnsEb5-RRm-kStDAdMHDj092pgAWB6nmyOf8Za6N_9HiLyUMQ7vGGWWfZrx3sKkMOEqHBKCIS1Qvb?key=nyBGmNrFnUp4VvJcy1jMmg\" alt=\"\"\/><\/figure>\n<\/div><\/div><\/div>\n\n\n<p>\u201cIn the era of AI-driven sales, the value of retaining skilled reps has never been more critical,\u201d said Karkhanis. \u201cEmployee retention keeps staffing and training costs down. So, by investing in both cutting-edge AI technology and the continuous development of our people, we ensure that our teams are not only more productive but also more engaged and committed, leading to stronger teams and higher sales.<\/p>\n\n\n<div class=\"tableau-viz-embed-container \">\n\t<tableau-viz\n\t\tclass=\"tableau-viz-embed\"\n\t\tsrc=\"https:\/\/public.tableau.com\/views\/PlansforChangingJobs\/Embed4?:language=en-US&#038;:sid=&#038;:redirect=auth&#038;:display_count=n&#038;:origin=viz_share_link\"\n\t\ttoolbar=\"hidden\"\n\t\thide-tabs\n\t><\/tableau-viz>\n<\/div>\n\n\n<div class=\"wp-block-image__wrapper\">\n<figure class=\"wp-block-image\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"3-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXeZumQWtwfumESCXpPXbHb1GoyNT4hsVvQKpblGlz7NV3NuO68l4HTI2jaTBXv3yBdRIa0uKX3BbX9ZuamVGFpBLehLtxxhRS4JERiihiQnymZYER6DA6pKDOwLAeektsnnGz21HhMHYr2iXlV54Uxz_Ms?key=nyBGmNrFnUp4VvJcy1jMmg\" alt=\"\"\/><\/a><\/figure>\n<div id=\"3-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXeZumQWtwfumESCXpPXbHb1GoyNT4hsVvQKpblGlz7NV3NuO68l4HTI2jaTBXv3yBdRIa0uKX3BbX9ZuamVGFpBLehLtxxhRS4JERiihiQnymZYER6DA6pKDOwLAeektsnnGz21HhMHYr2iXlV54Uxz_Ms?key=nyBGmNrFnUp4VvJcy1jMmg\" alt=\"\"\/><\/figure>\n<\/div><\/div><\/div>\n\n\n<aside class=\"more-from-block more-from-block--2 alignfull wp-block-newsroom-moreontopic\">\n\t<div class=\"more-from-block__content\">\n\t\t\t\t\t<h4 class=\"more-from-block__title\">Related<\/h4>\n\t\t\n\t\t<div class=\"more-from-block__cards more-from-block__cards--2\"\n\t\t\t\t>\n\t\t\t\n\n<article\t\t\titemscope=\"\"\n\t\titemtype=\"https:\/\/schema.org\/Article\"\n\t\tdata-card-id=\"92679\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/news\/stories\/agentforce-sales-announcement\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/7-Digital-Workforce-that-Ends-the-Sales-Grind.png?w=1024\" class=\"content-card__image\" alt=\"The 24\/7 Digital Workforce that Ends the Sales Grind\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/7-Digital-Workforce-that-Ends-the-Sales-Grind.png 1200w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/7-Digital-Workforce-that-Ends-the-Sales-Grind.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/7-Digital-Workforce-that-Ends-the-Sales-Grind.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/7-Digital-Workforce-that-Ends-the-Sales-Grind.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/7-Digital-Workforce-that-Ends-the-Sales-Grind.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/7-Digital-Workforce-that-Ends-the-Sales-Grind.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/7-Digital-Workforce-that-Ends-the-Sales-Grind.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/7-Digital-Workforce-that-Ends-the-Sales-Grind.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/7-Digital-Workforce-that-Ends-the-Sales-Grind.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/7-Digital-Workforce-that-Ends-the-Sales-Grind.png?w=343&amp;h=193 343w\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"content-card__content-container content-card__content-container--style-\">\n\t\t\n\t\t\n\t\t\t\t\t<h3 itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/news\/stories\/agentforce-sales-announcement\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tAgentforce Sales: Agents Handle The Grind, Sellers Focus on the Win.\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t5 min read\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\n\n<article\t\t\titemscope=\"\"\n\t\titemtype=\"https:\/\/schema.org\/Article\"\n\t\tdata-card-id=\"92099\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/news\/stories\/state-of-sales-report-announcement-2026\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/02\/Nearly-9-in-10-Sellers-Plan-to-Use-Agents-by-2027-Study-Says.png?w=1024\" class=\"content-card__image\" alt=\"Sales Trends for 2026\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/02\/Nearly-9-in-10-Sellers-Plan-to-Use-Agents-by-2027-Study-Says.png 1200w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/02\/Nearly-9-in-10-Sellers-Plan-to-Use-Agents-by-2027-Study-Says.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/02\/Nearly-9-in-10-Sellers-Plan-to-Use-Agents-by-2027-Study-Says.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/02\/Nearly-9-in-10-Sellers-Plan-to-Use-Agents-by-2027-Study-Says.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/02\/Nearly-9-in-10-Sellers-Plan-to-Use-Agents-by-2027-Study-Says.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/02\/Nearly-9-in-10-Sellers-Plan-to-Use-Agents-by-2027-Study-Says.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/02\/Nearly-9-in-10-Sellers-Plan-to-Use-Agents-by-2027-Study-Says.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/02\/Nearly-9-in-10-Sellers-Plan-to-Use-Agents-by-2027-Study-Says.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/02\/Nearly-9-in-10-Sellers-Plan-to-Use-Agents-by-2027-Study-Says.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/02\/Nearly-9-in-10-Sellers-Plan-to-Use-Agents-by-2027-Study-Says.png?w=343&amp;h=193 343w\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"content-card__content-container content-card__content-container--style-\">\n\t\t\n\t\t\n\t\t\t\t\t<h3 itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/news\/stories\/state-of-sales-report-announcement-2026\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tThe Productivity Gap: New Survey Shows 9 in 10 Sellers Are Betting on AI and Agents To Help\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t4 min read\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\t\t<\/div>\n\t\t<noscript>\n<div class=\"pagination-fallback\">\n\n\t\t<a href=\"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/posts\/79781\/page\/2\/?bc=OTH#section-title\">\n\t\t\tOlder Posts\t\t<\/a>\n\t\t<\/div>\n<\/noscript>\n\t<\/div>\n<\/aside>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-more-information\">More information<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Read the full <a href=\"https:\/\/www.salesforce.com\/resources\/research-reports\/state-of-sales\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">State of Sales report<\/a><\/li>\n\n\n\n<li>Deep dive into <a href=\"https:\/\/www.salesforce.com\/form\/sales\/trends-in-generative-ai-report\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">how sales teams use generative AI<\/a><\/li>\n\n\n\n<li>Explore the Stat Library, Salesforce\u2019s bookmarkable <a href=\"https:\/\/www.salesforce.com\/news\/stat-library\/\" target=\"_blank\" rel=\"noreferrer noopener\">database of stats for journalists<\/a><\/li>\n\n\n\n<li>Discover how the <a href=\"https:\/\/www.salesforce.com\/sales\/artificial-intelligence\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">predictive and generative AI capabilities of Sales Cloud<\/a> help improve productivity<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-methodology\">Methodology<\/h4>\n\n\n\n<p>Data in this report is from a double-anonymous survey conducted from March 8 through April 18, 2024. The survey generated 5,500 responses from sales professionals across North America, Latin America, Asia-Pacific, and Europe. For more demographic information, please refer to the full <a href=\"http:\/\/salesforce.com\/stateofsales\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">State of Sales report<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>According to new research released today in Salesforce\u2019s sixth State of Sales report, 67% of sales reps don&#8217;t expect to meet their quota this year, and an even larger 84% missed it last year. These numbers highlight the significant pressure sellers are under. Lagging productivity may also be a factor. Sales reps report spending 70% [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":79809,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"_jetpack_memberships_contains_paid_content":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"footnotes":""},"categories":[1],"tags":[],"sf_content_type":[1728],"sf_theme":[1912],"sf_topic":[1737,1726],"sf_product":[],"sf_industry":[],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[1798],"sf_collection":[],"sf_visibility":[],"coauthors":[],"class_list":["post-79781","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","sf_content_type-snapshots","sf_theme-digital-transformation","sf_topic-artificial-intelligence","sf_topic-digital-transformation","sf_location-global"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Salesforce Report: Sales Teams Using AI 1.3x More Likely to See Revenue Increase - Salesforce<\/title>\n<meta name=\"description\" content=\"According to new research released today in Salesforce\u2019s sixth State of Sales report, 67% of sales reps don&#039;t expect to meet their quota this year, and an\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/news\/stories\/sales-ai-statistics-2024\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Salesforce Report: Sales Teams Using AI 1.3x More Likely to See Revenue Increase\" \/>\n<meta property=\"og:description\" content=\"According to new research released today in Salesforce\u2019s sixth State of Sales report, 67% of sales reps don&#039;t expect to meet their quota this year, and an\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.salesforce.com\/news\/stories\/sales-ai-statistics-2024\/\" \/>\n<meta property=\"og:site_name\" content=\"Salesforce\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/salesforce\/\" \/>\n<meta property=\"article:published_time\" content=\"2024-07-25T15:00:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/07\/Open-Graph-OG.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"675\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@salesforcenews\" \/>\n<meta name=\"twitter:site\" content=\"@salesforcenews\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"NewsArticle\",\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/sales-ai-statistics-2024\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/sales-ai-statistics-2024\/\"},\"author\":{\"name\":\"\",\"@id\":\"\"},\"headline\":\"Salesforce Report: Sales Teams Using AI 1.3x More Likely to See Revenue Increase\",\"datePublished\":\"2024-07-25T15:00:00+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/sales-ai-statistics-2024\/\"},\"wordCount\":1104,\"publisher\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/sales-ai-statistics-2024\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/07\/Open-Graph-OG.jpg\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/sales-ai-statistics-2024\/\",\"url\":\"https:\/\/www.salesforce.com\/news\/stories\/sales-ai-statistics-2024\/\",\"name\":\"Salesforce Report: Sales Teams Using AI 1.3x More Likely to See Revenue Increase - Salesforce\",\"isPartOf\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/sales-ai-statistics-2024\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/sales-ai-statistics-2024\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/07\/Open-Graph-OG.jpg\",\"datePublished\":\"2024-07-25T15:00:00+00:00\",\"description\":\"According to new research released today in Salesforce\u2019s sixth State of Sales report, 67% of sales reps don't expect to meet their quota this year, and an\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.salesforce.com\/news\/stories\/sales-ai-statistics-2024\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.salesforce.com\/news\/stories\/sales-ai-statistics-2024\/#primaryimage\",\"url\":\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/07\/Open-Graph-OG.jpg\",\"contentUrl\":\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/07\/Open-Graph-OG.jpg\",\"width\":1200,\"height\":675},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.salesforce.com\/news\/#website\",\"url\":\"https:\/\/www.salesforce.com\/news\/\",\"name\":\"Salesforce\",\"description\":\"Get the latest Salesforce press releases, announcements, stories, and media contacts. See today\u2019s CRM news.\",\"publisher\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.salesforce.com\/news\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.salesforce.com\/news\/#organization\",\"name\":\"Salesforce\",\"url\":\"https:\/\/www.salesforce.com\/news\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.salesforce.com\/news\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/default.jpg\",\"contentUrl\":\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/default.jpg\",\"width\":1200,\"height\":630,\"caption\":\"Salesforce\"},\"image\":{\"@id\":\"https:\/\/www.salesforce.com\/news\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/salesforce\/\",\"https:\/\/x.com\/salesforcenews\",\"https:\/\/www.linkedin.com\/company\/salesforce\/\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Salesforce Report: Sales Teams Using AI 1.3x More Likely to See Revenue Increase - Salesforce","description":"According to new research released today in Salesforce\u2019s sixth State of Sales report, 67% of sales reps don't expect to meet their quota this year, and an","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.salesforce.com\/news\/stories\/sales-ai-statistics-2024\/","og_locale":"en_US","og_type":"article","og_title":"Salesforce Report: Sales Teams Using AI 1.3x More Likely to See Revenue Increase","og_description":"According to new research released today in Salesforce\u2019s sixth State of Sales report, 67% of sales reps don't expect to meet their quota this year, and an","og_url":"https:\/\/www.salesforce.com\/news\/stories\/sales-ai-statistics-2024\/","og_site_name":"Salesforce","article_publisher":"https:\/\/www.facebook.com\/salesforce\/","article_published_time":"2024-07-25T15:00:00+00:00","og_image":[{"width":1200,"height":675,"url":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/07\/Open-Graph-OG.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_creator":"@salesforcenews","twitter_site":"@salesforcenews","twitter_misc":{"Est. reading time":"6 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"NewsArticle","@id":"https:\/\/www.salesforce.com\/news\/stories\/sales-ai-statistics-2024\/#article","isPartOf":{"@id":"https:\/\/www.salesforce.com\/news\/stories\/sales-ai-statistics-2024\/"},"author":{"name":"","@id":""},"headline":"Salesforce Report: Sales Teams Using AI 1.3x More Likely to See Revenue Increase","datePublished":"2024-07-25T15:00:00+00:00","mainEntityOfPage":{"@id":"https:\/\/www.salesforce.com\/news\/stories\/sales-ai-statistics-2024\/"},"wordCount":1104,"publisher":{"@id":"https:\/\/www.salesforce.com\/news\/#organization"},"image":{"@id":"https:\/\/www.salesforce.com\/news\/stories\/sales-ai-statistics-2024\/#primaryimage"},"thumbnailUrl":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/07\/Open-Graph-OG.jpg","inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.salesforce.com\/news\/stories\/sales-ai-statistics-2024\/","url":"https:\/\/www.salesforce.com\/news\/stories\/sales-ai-statistics-2024\/","name":"Salesforce Report: Sales Teams Using AI 1.3x More Likely to See Revenue Increase - Salesforce","isPartOf":{"@id":"https:\/\/www.salesforce.com\/news\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.salesforce.com\/news\/stories\/sales-ai-statistics-2024\/#primaryimage"},"image":{"@id":"https:\/\/www.salesforce.com\/news\/stories\/sales-ai-statistics-2024\/#primaryimage"},"thumbnailUrl":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/07\/Open-Graph-OG.jpg","datePublished":"2024-07-25T15:00:00+00:00","description":"According to new research released today in Salesforce\u2019s sixth State of Sales report, 67% of sales reps don't expect to meet their quota this year, and an","inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.salesforce.com\/news\/stories\/sales-ai-statistics-2024\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.salesforce.com\/news\/stories\/sales-ai-statistics-2024\/#primaryimage","url":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/07\/Open-Graph-OG.jpg","contentUrl":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/07\/Open-Graph-OG.jpg","width":1200,"height":675},{"@type":"WebSite","@id":"https:\/\/www.salesforce.com\/news\/#website","url":"https:\/\/www.salesforce.com\/news\/","name":"Salesforce","description":"Get the latest Salesforce press releases, announcements, stories, and media contacts. See today\u2019s CRM news.","publisher":{"@id":"https:\/\/www.salesforce.com\/news\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.salesforce.com\/news\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.salesforce.com\/news\/#organization","name":"Salesforce","url":"https:\/\/www.salesforce.com\/news\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.salesforce.com\/news\/#\/schema\/logo\/image\/","url":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/default.jpg","contentUrl":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2020\/08\/default.jpg","width":1200,"height":630,"caption":"Salesforce"},"image":{"@id":"https:\/\/www.salesforce.com\/news\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/salesforce\/","https:\/\/x.com\/salesforcenews","https:\/\/www.linkedin.com\/company\/salesforce\/"]}]}},"jetpack_featured_media_url":"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/07\/Open-Graph-OG.jpg","jetpack_sharing_enabled":true,"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Salesforce","distributor_original_site_url":"https:\/\/www.salesforce.com\/news","push-errors":false,"_links":{"self":[{"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/posts\/79781","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/comments?post=79781"}],"version-history":[{"count":15,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/posts\/79781\/revisions"}],"predecessor-version":[{"id":79808,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/posts\/79781\/revisions\/79808"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/media\/79809"}],"wp:attachment":[{"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/media?parent=79781"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/categories?post=79781"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/tags?post=79781"},{"taxonomy":"sf_content_type","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_content_type?post=79781"},{"taxonomy":"sf_theme","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_theme?post=79781"},{"taxonomy":"sf_topic","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_topic?post=79781"},{"taxonomy":"sf_product","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_product?post=79781"},{"taxonomy":"sf_industry","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_industry?post=79781"},{"taxonomy":"sf_role","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_role?post=79781"},{"taxonomy":"sf_multimedia_asset","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_multimedia_asset?post=79781"},{"taxonomy":"sf_location","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_location?post=79781"},{"taxonomy":"sf_collection","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_collection?post=79781"},{"taxonomy":"sf_visibility","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/sf_visibility?post=79781"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/coauthors?post=79781"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}