{"id":80759,"date":"2024-09-03T13:02:00","date_gmt":"2024-09-03T20:02:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=80759"},"modified":"2024-09-13T13:02:14","modified_gmt":"2024-09-13T20:02:14","slug":"salesforce-signs-definitive-agreement-to-acquire-tenyx","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/news\/stories\/salesforce-signs-definitive-agreement-to-acquire-tenyx\/","title":{"rendered":"Salesforce Signs Definitive Agreement to Acquire Tenyx"},"content":{"rendered":"\n<p><em>Editors Note: Salesforce completed its acquisition of Tenyx on September 13, 2024. Salesforce is excited to welcome Tenyx to the family.<\/em><\/p>\n\n\n\n<p>Salesforce has signed a definitive agreement to acquire Tenyx, a developer of AI-powered voice agents that create natural and engaging conversational experiences, transforming customer service.<\/p>\n\n\n\n<p>Upon close of the acquisition, Tenyx will extend Salesforce\u2019s existing autonomous agent capabilities for Agentforce Service Agent by integrating Tenyx\u2019s innovative voice AI solutions, specifically tailored for service use cases. With Tenyx\u2019s expertise, Salesforce aims to advance its AI-driven solutions, delivering more intuitive and seamless customer interactions.<\/p>\n\n\n\n<p>Tenyx\u2019s co-founders, Itamar Arel, CEO, and Adam Earle, CTO and team will join Salesforce, helping to build the future of Salesforce\u2019s Agent offerings, upon the close of the acquisition. The integration of Tenyx\u2019s deep knowledge of voice AI with Salesforce Service Cloud positions Salesforce to set new standards in customer experience.<\/p>\n\n\n\n<p>Salesforce\u2019s acquisition of Tenyx underscores its commitment to revolutionizing customer service through AI, reflecting its dedication to delivering next-generation customer service solutions. The acquisition is expected to close in the third quarter of Salesforce\u2019s fiscal year 2025, ending October 31, 2024, subject to customary closing conditions.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Editors Note: Salesforce completed its acquisition of Tenyx on September 13, 2024. Salesforce is excited to welcome Tenyx to the family. Salesforce has signed a definitive agreement to acquire Tenyx, a developer of AI-powered voice agents that create natural and engaging conversational experiences, transforming customer service. Upon close of the acquisition, Tenyx will extend Salesforce\u2019s [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":80765,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"_jetpack_memberships_contains_paid_content":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"footnotes":""},"categories":[1],"tags":[],"sf_content_type":[1722],"sf_theme":[],"sf_topic":[],"sf_product":[],"sf_industry":[],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[1798],"sf_collection":[],"sf_visibility":[],"coauthors":[],"class_list":["post-80759","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","sf_content_type-news-announcements-corporate","sf_location-global"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Salesforce Signs Definitive Agreement to Acquire Tenyx - Salesforce<\/title>\n<meta name=\"description\" content=\"Editors Note: Salesforce completed its acquisition of Tenyx on September 13, 2024. Salesforce is excited to welcome Tenyx to the family. Salesforce has\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/news\/stories\/salesforce-signs-definitive-agreement-to-acquire-tenyx\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Salesforce Signs Definitive Agreement to Acquire Tenyx\" \/>\n<meta property=\"og:description\" content=\"Editors Note: Salesforce completed its acquisition of Tenyx on September 13, 2024. Salesforce is excited to welcome Tenyx to the family. 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