{"id":80810,"date":"2024-09-05T05:00:00","date_gmt":"2024-09-05T12:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=80810"},"modified":"2024-11-01T08:04:45","modified_gmt":"2024-11-01T15:04:45","slug":"foundations-announcement","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/news\/stories\/foundations-announcement\/","title":{"rendered":"Salesforce Unveils Foundations Upgrade, Bringing Key Sales, Service, Marketing, Commerce, and Data Cloud Capabilities to Every Customer at No Additional Cost"},"content":{"rendered":"\n<p class=\"has-text-align-center\"><em>Sales Cloud and Service Cloud customers now get more out of their existing Salesforce investment with additional features and an enhanced user interface built right into their CRM&nbsp;<\/em><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"has-text-align-left\">Salesforce today announced <a href=\"https:\/\/www.salesforce.com\/news\/stories\/foundations-announcement\/\" target=\"_blank\" rel=\"noreferrer noopener\">F<\/a><a href=\"https:\/\/www.salesforce.com\/crm\/foundations\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">oundations<\/a>, a free upgrade that brings key cross-department features to every Salesforce customer at no additional cost. Foundations includes Sales, Service, Marketing, Commerce, and Data Cloud features, all in a new, enhanced UI, making it easier for businesses to get a unified view of their customer and build connected, AI-powered experiences across every customer touchpoint. Key features include opportunity management, case management, email campaigns with targeted segmentation, and secure payment links, all aimed at enhancing user experience and streamlining operations without additional costs or data integrations. Finally, Salesforce Foundations customers can enhance their systems with thousands of prebuilt third-party extensions and integrations available on the <a href=\"https:\/\/appexchange.salesforce.com\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">AppExchange<\/a>, including extended free trials from over 25 leading partners like Docusign, RingCentral, and ZoomInfo.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-vidyard wp-block-embed-vidyard\"><div class=\"wp-block-embed__wrapper\">\n<script type=\"text\/javascript\" async src=\"https:\/\/play.vidyard.com\/embed\/v4.js\"><\/script><img decoding=\"async\"  style=\"width: 100%; margin: auto; display: block;\"  class=\"vidyard-player-embed\"  src=\"https:\/\/play.vidyard.com\/R6MaVZP7DW3jha8aficcgu.jpg\"  data-uuid=\"R6MaVZP7DW3jha8aficcgu\"  data-v=\"4\"  data-type=\"inline\"  data-width=\"500\"  data-height=\"281\"\/>\n<\/div><\/figure>\n\n\n\n<p><strong>Why it matters: <\/strong>More than three-quarters (<a href=\"https:\/\/www.salesforce.com\/eu\/resources\/research-reports\/state-of-the-connected-customer-2022\/\" target=\"_blank\" rel=\"noreferrer noopener\">79%<\/a>) of customers expect consistent interactions across departments, but 55% say it generally feels like they\u2019re communicating with separate departments, not one company. Salesforce Foundations connects departments by providing additional functionality to <a href=\"https:\/\/www.salesforce.com\/sales\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Sales<\/a> and <a href=\"https:\/\/www.salesforce.com\/service\/cloud\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Service Cloud<\/a> customers, bringing sales, service, marketing, and commerce data together on one unified platform so customers can have a consistent experience, no matter where they are in their journey.<\/p>\n\n\n\n<p><strong>Zoom in:<\/strong><em> <\/em>Unlike other CRMs, which are typically limited to native capabilities focused on one or two lines of business, with Salesforce Foundations, Sales Cloud and Service Cloud now include built-in features for marketing and commerce to help businesses create connected customer experiences without added upfront cost or data integrations.&nbsp;<\/p>\n\n\n\n<p>Every feature offered in Salesforce Foundations is built on the core <a href=\"https:\/\/www.salesforce.com\/eu\/products\/salesforce-platform\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce platform<\/a> and grounded in enterprise-wide data from Salesforce <a href=\"https:\/\/www.salesforce.com\/data\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Data Cloud<\/a>. Data Cloud harmonizes customer data from across the business, including data that may have been previously inaccessible or not centralized within one system, to ground AI and fuel insights and automation to provide enhanced relevance for customer experiences.<\/p>\n\n\n\n<aside class=\"contextual-driver has-text-align-left contextual-driver--einstein\">\n\t<header class=\"tidbit-header\">\n\t\t<h2 class=\"tidbit-head\">\n\t\t\tHumans with Agents Drive Customer Success Together.\t\t<\/h2>\n\t<\/header>\n\t<div class=\"tidbit-body\">\n\t\t<p><\/p>\t<\/div>\n\t\t\t<p class=\"tidbit-link label\">\n\t\t\t<a class=\"label has-right-arrow has-right-arrow--small\" href=\"https:\/\/www.salesforce.com\/artificial-intelligence\/agentforce\/\" target=\"_blank\">\n\t\t\t\t<span>AGENTFORCE IS COMING<\/span>\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 14 10\">\n\t<path d=\"M13.92 5.38a1 1 0 000-.76.9.9 0 00-.17-.26.25.25 0 000-.07l-4-4a1 1 0 00-1.46 1.42L10.59 4H1.07a1 1 0 000 2h9.52l-2.3 2.29a1 1 0 000 1.42 1 1 0 001.42 0l4-4a.25.25 0 000-.07.9.9 0 00.21-.26z\" \/>\n<\/svg>\n\t\t\t<\/a>\n\t\t<\/p>\n\t\t\t\t<img class=\"tidbit img-einstein\"\n\t\tsrcset=\"\n\t\t\thttps:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@0.5x.png 84w,\n\t\t\thttps:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@1x.png 168w,\n\t\t\thttps:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@2x.png 336w\n\t\t\"\n\t\tsrc=\"https:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@1x.png\"\n\t\talt=\"Illustration of einstein\"\n\t\tsizes=\"(min-width:1024px) 175px, 130px\"\n\t>\n\t<\/aside>\n\n\n\n\n<p>Salesforce Foundations helps companies:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Drive more revenue with sales, service, and marketing teams working in one place: <\/strong>Sales users can now keep opportunities on track with insights into service cases. They can add relevant customers to marketing-created nurture campaigns, which previously may have required access to separate service and marketing platforms.&nbsp;<\/li>\n\n\n\n<li><strong>Turn quotes into cash faster: <\/strong>When a customer is ready to buy, sales users can now convert closed deals into payment quickly with secure payment links generated directly from a quote or opportunity record. Sales can easily embed these payment links in an invoice PDF or email without needing an external payment system.&nbsp;<\/li>\n\n\n\n<li><strong>Increase customer loyalty by empowering service teams: <\/strong>Service teams can add customers to marketing onboarding journeys to create higher-touch onboarding experiences. When appropriate, they can upsell customers thanks to access to sales quoting and secure commerce payment links, without needing access to separate marketing or sales platforms.&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>Personalize customer experiences with unified data: <\/strong>Data Cloud surfaces customer data created across applications within Salesforce or in disparate systems automatically, providing insights across the customer journey with a trusted data foundation for AI tools and solutions. This allows, for example, marketers to create highly targeted segmentation lists based on service case data or sales pipeline stages with insights that may have been previously inaccessible or not centralized within one system.&nbsp;<\/li>\n\n\n\n<li><strong>Work faster with an updated user interface: <\/strong>Users can spend less time finding the apps they need with new left-navigation and plan their day quickly with an updated homepage, now featuring customizable, out-of-the-box home cards that provide a snapshot into a user\u2019s top priorities, like open cases, open opportunities, and recommended tasks.<\/li>\n\n\n\n<li><strong>Experience the power of the AppExchange: <\/strong>At no additional cost, Foundations users get access to extended free trials from <a href=\"https:\/\/appexchange.salesforce.com\/learn\/Get-more-out-of-Salesforce-Foundations-with-AppExchange\" target=\"_blank\" rel=\"noreferrer noopener\">25+ partner apps<\/a>. With thousands of pre-built extensions and integrations on the AppExchange, users can increase productivity, adoption, and cost savings with key functionalities, including document generation, contract management, collaboration, surveys, sales tools, telephony, and video conferencing.&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\"><div class=\"wp-block-image__wrapper\">\n<figure class=\"aligncenter size-large\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"80813-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" height=\"576\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/09\/image2.png?w=1024\" alt=\"\" class=\"wp-image-80813\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/09\/image2.png 1999w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/09\/image2.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/09\/image2.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/09\/image2.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/09\/image2.png?w=1536&amp;h=864 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/09\/image2.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/09\/image2.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/09\/image2.png?w=678&amp;h=382 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/09\/image2.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/09\/image2.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/09\/image2.png?w=343&amp;h=193 343w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/09\/image2.png?w=1414&amp;h=796 1414w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/09\/image2.png?w=1218&amp;h=685 1218w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><figcaption class=\"wp-element-caption\"><em>Salesforce Foundations features a new UI with an updated home screen that allows companies across industries to run their entire front office from one place.<\/em><\/figcaption><\/figure>\n<div id=\"80813-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1999\" height=\"1125\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/09\/image2.png?w=1024\" alt=\"\" class=\"wp-image-80813\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/09\/image2.png 1999w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/09\/image2.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/09\/image2.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/09\/image2.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/09\/image2.png?w=1536&amp;h=864 1536w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/09\/image2.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/09\/image2.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/09\/image2.png?w=678&amp;h=382 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/09\/image2.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/09\/image2.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/09\/image2.png?w=343&amp;h=193 343w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/09\/image2.png?w=1414&amp;h=796 1414w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/09\/image2.png?w=1218&amp;h=685 1218w\" sizes=\"auto, (max-width: 1999px) 100vw, 1999px\" \/><figcaption class=\"wp-element-caption\"><em>Salesforce Foundations features a new UI with an updated home screen that allows companies across industries to run their entire front office from one place.<\/em><\/figcaption><\/figure>\n<\/div><\/div><\/div><\/div>\n\n\n<p><strong>Salesforce perspective:<\/strong> \u201cWith Salesforce Foundations, businesses of all sizes and industries can now automate sales, service, marketing, and commerce with unified customer data on a single platform, empowering them to integrate their entire front office and deliver real time, personalized customer experiences to drive revenue, answer service issues, create marketing campaigns, set up payments, and more.\u201d \u2013 David Schmaier, President and Chief Product Officer<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Salesforce Foundations will let us get more out of our existing Salesforce investment, and make it easier for our sales teams to get crucial customer data from across service, marketing, and commerce experiences.<\/p>\n<cite>Matt Rosenberg, Chief Revenue Officer, Grammarly&nbsp;<\/cite><\/blockquote>\n\n\n\n<p><strong>Customer perspective: <\/strong>\u201cSalesforce Foundations will let us get more out of our existing Salesforce investment, and make it easier for our sales teams to get crucial customer data from across service, marketing, and commerce experiences. Trying more Salesforce features, and getting more of our team into Salesforce, helps us create a better experience for the 30 million people and 70,000 teams using Grammarly to drive their business forward.\u201d \u2013 Matt Rosenberg, Chief Revenue Officer, Grammarly&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-availability\"><strong>Availability:<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Salesforce Foundations is available to Sales Cloud and\/or Service Cloud Enterprise Edition or higher customers as of September 17, 2024.<\/li>\n\n\n\n<li>Agentforce Agents will be available to try with Salesforce Foundations later this year.<\/li>\n\n\n\n<li>Subject to regional availability. At this time, customers using Government Cloud or Industry Clouds are not eligible to add Foundations.<\/li>\n\n\n\n<li>Email campaigns are limited to 2,000 sends per month.<\/li>\n\n\n\n<li>10,000 Data Cloud Segmentation and Activation credits are included.<\/li>\n\n\n\n<li><a href=\"https:\/\/help.salesforce.com\/s\/articleView?id=000396380&amp;type=1\" target=\"_blank\" rel=\"noreferrer noopener\">Free Data Cloud<\/a> credit limits apply.&nbsp;<\/li>\n\n\n\n<li>Commerce Pay Now transaction fees apply.<\/li>\n<\/ul>\n\n\n\n<aside class=\"more-from-block more-from-block--2 alignfull wp-block-newsroom-moreontopic\">\n\t<div class=\"more-from-block__content\">\n\t\t\t\t\t<h4 class=\"more-from-block__title\">Related<\/h4>\n\t\t\n\t\t<div class=\"more-from-block__cards more-from-block__cards--2\"\n\t\t\t\t>\n\t\t\t\n\n<article\t\t\titemscope=\"\"\n\t\titemtype=\"https:\/\/schema.org\/Article\"\n\t\tdata-card-id=\"92828\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/news\/press-releases\/2026\/03\/26\/vha-salesforce-agentic-os-saves-staff-hours\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/VHA-Deploys-Salesforce-Powered-Agentic-Operating-System-Saving-Thousands-of-Staff-Hours-for-Frontline-Veteran-Care-2.png?w=1024\" class=\"content-card__image\" alt=\"Smiling man in army fatigues discussing care options with woman.\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/VHA-Deploys-Salesforce-Powered-Agentic-Operating-System-Saving-Thousands-of-Staff-Hours-for-Frontline-Veteran-Care-2.png 1200w, 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srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/U.S.-Department-of-Labor-Taps-Agentforce-to-Enhance-Citizen-Support-1.png 1200w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/U.S.-Department-of-Labor-Taps-Agentforce-to-Enhance-Citizen-Support-1.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/U.S.-Department-of-Labor-Taps-Agentforce-to-Enhance-Citizen-Support-1.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/U.S.-Department-of-Labor-Taps-Agentforce-to-Enhance-Citizen-Support-1.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/U.S.-Department-of-Labor-Taps-Agentforce-to-Enhance-Citizen-Support-1.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/U.S.-Department-of-Labor-Taps-Agentforce-to-Enhance-Citizen-Support-1.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/U.S.-Department-of-Labor-Taps-Agentforce-to-Enhance-Citizen-Support-1.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/U.S.-Department-of-Labor-Taps-Agentforce-to-Enhance-Citizen-Support-1.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/U.S.-Department-of-Labor-Taps-Agentforce-to-Enhance-Citizen-Support-1.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/U.S.-Department-of-Labor-Taps-Agentforce-to-Enhance-Citizen-Support-1.png?w=343&amp;h=193 343w\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"content-card__content-container content-card__content-container--style-\">\n\t\t\n\t\t\n\t\t\t\t\t<h3 itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/news\/press-releases\/2026\/03\/26\/us-dept-labor-agentforce-enhance-citizen-support\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tU.S. Department of Labor Taps Agentforce to Enhance Citizen Support\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t5 min read\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\t\t<\/div>\n\t\t<noscript>\n<div class=\"pagination-fallback\">\n\n\t\t<a href=\"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/posts\/80810\/page\/2\/?bc=OTH#section-title\">\n\t\t\tOlder Posts\t\t<\/a>\n\t\t<\/div>\n<\/noscript>\n\t<\/div>\n<\/aside>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-more-information-nbsp\"><strong>More information:&nbsp;<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.salesforce.com\/dreamforce\/register\/\" target=\"_blank\" rel=\"noreferrer noopener\">Register<\/a> for Dreamforce<\/li>\n\n\n\n<li>Tune into Dreamforce on <a href=\"https:\/\/www.salesforce.com\/plus\/experience\/dreamforce_2024\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce+<\/a><\/li>\n\n\n\n<li>Take the Foundations Quick Look Trail on <a href=\"https:\/\/trailhead.salesforce.com\/content\/learn\/modules\/salesforce-foundations-quick-look\" target=\"_blank\" rel=\"noreferrer noopener\">Trailhead<\/a><\/li>\n\n\n\n<li>Are you a current customer? Learn how to add Foundations to your account <a href=\"http:\/\/www.salesforce.com\/crm\/foundations\/\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a><\/li>\n\n\n\n<li>Review the <a href=\"https:\/\/resources.docs.salesforce.com\/rel1\/doc\/en-us\/static\/pdf\/salesforce_foundations_help_guide.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Foundations Set Up Guide &amp; Do<\/a><a href=\"https:\/\/resources.docs.salesforce.com\/rel1\/doc\/en-us\/static\/pdf\/salesforce_foundations_help_guide.pdf\">cumentation<\/a><\/li>\n\n\n\n<li>Learn about <a href=\"https:\/\/appexchange.salesforce.com\/learn\/Get-more-out-of-Salesforce-Foundations-with-AppExchange\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce Foundations launch partner apps<\/a> on AppExchange<\/li>\n<\/ul>\n\n\n\n<p><em>Any unreleased services or features referenced here are not currently available and may not be delivered on time or at all. Customers should make their purchase decisions based on features that are currently available.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sales Cloud and Service Cloud customers now get more out of their existing Salesforce investment with additional features and an enhanced user interface built right into their CRM&nbsp; Salesforce today announced Foundations, a free upgrade that brings key cross-department features to every Salesforce customer at no additional cost. Foundations includes Sales, Service, Marketing, Commerce, and [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":80814,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"_jetpack_memberships_contains_paid_content":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"footnotes":""},"categories":[1],"tags":[],"sf_content_type":[1727],"sf_theme":[1912],"sf_topic":[1746,2798,1726,1732,1745],"sf_product":[1760,1759,1747,1772,2363,2717],"sf_industry":[],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[1798],"sf_collection":[19250],"sf_visibility":[],"coauthors":[],"class_list":["post-80810","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","sf_content_type-news-announcements-product","sf_theme-digital-transformation","sf_topic-commerce","sf_topic-data","sf_topic-digital-transformation","sf_topic-future-of-work","sf_topic-sales","sf_product-agentforce-commerce","sf_product-agentforce-marketing","sf_product-agentforce-sales","sf_product-agentforce-service","sf_product-customer-360","sf_product-data-360","sf_location-global","sf_collection-df-2024"],"yoast_head":"<!-- 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