{"id":82876,"date":"2024-10-30T05:00:00","date_gmt":"2024-10-30T12:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=82876"},"modified":"2024-11-04T10:22:00","modified_gmt":"2024-11-04T18:22:00","slug":"agents-for-impact-accelerator-announcement","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/news\/stories\/agents-for-impact-accelerator-announcement\/","title":{"rendered":"Salesforce Unveils Agentforce Accelerator to Boost Nonprofit Impact"},"content":{"rendered":"\n<p>Salesforce today announced Salesforce Accelerator \u2014 Agents for Impact, a new initiative designed to help nonprofits harness <a href=\"https:\/\/www.salesforce.com\/agentforce\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce<\/a>, a new layer on the Salesforce Platform that enables companies to build and deploy AI agents that can autonomously take action across any business function. Salesforce Accelerator \u2014 Agents for Impact will provide technology, funding, and expertise to help nonprofits build and customize AI agents, enabling them to improve operational efficiency and scale community impact in the <a href=\"https:\/\/www.salesforce.com\/news\/stories\/future-of-salesforce\/\" target=\"_blank\" rel=\"noreferrer noopener\">AI-driven future<\/a>.<\/p>\n\n\n\n<p><strong>Why it matters: <\/strong>As nonprofits face both <a href=\"https:\/\/cep.org\/report-backpacks\/state-of-nonprofits-2024-what-funders-need-to-know\/?section=intro\" target=\"_blank\" rel=\"noreferrer noopener\">staffing shortages and burnout<\/a>, AI agents can augment their teams to offer more effective programs, helping to address some of the world\u2019s greatest social and environmental challenges.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Agents are at the heart of this transformation, providing 24\/7 support that enables nonprofits to address critical issues like poverty, natural disasters, hunger, and climate change \u2014 challenges that don\u2019t stop when humans clock out.&nbsp;<\/li>\n\n\n\n<li>Agents can autonomously manage tasks like donor engagement, fundraising, and logistics \u2014 from answering volunteer questions and scheduling shifts to drafting impact reports, as well as summarizing case notes and sending service referrals, enhancing nonprofits\u2019 service to their communities.<\/li>\n\n\n\n<li>However, building AI solutions can be <a href=\"https:\/\/www.salesforce.com\/news\/stories\/nonprofit-statistics-trends-2022\/\" target=\"_blank\" rel=\"noreferrer noopener\">out of reach<\/a> for many nonprofits.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><strong>Scaling proven success:<\/strong> From education to climate action, nonprofits from previous Salesforce accelerators are already leveraging Agentforce to streamline operations and drive impact:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/collegepossible.org\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>College Possible<\/strong><\/a> is using AI agents to guide college coaches to better serve students with resources and deadlines, including helping them navigate the financial aid application process. Students and college coaches will also soon have 24\/7 access to agents to answer questions and escalate issues.<\/li>\n\n\n\n<li><a href=\"https:\/\/good360.org\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Good360<\/strong><\/a> is optimizing its disaster response product placement technology with agents \u2014 with disaster response as a key focus \u2014 ensuring donated goods reach the right communities efficiently, reducing waste and emissions.<\/li>\n\n\n\n<li><a href=\"https:\/\/perscholas.org\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Per Scholas<\/strong><\/a><strong> <\/strong>is leveraging agents to help learners and coaches draft resumes as a foundation for further refinement.<\/li>\n<\/ul>\n\n\n\n<aside class=\"contextual-driver has-text-align-left contextual-driver--evergreen\">\n\t<header class=\"tidbit-header\">\n\t\t<h2 class=\"tidbit-head\">\n\t\t\tHumans with Agents Drive Customer Success Together.\t\t<\/h2>\n\t<\/header>\n\t<div class=\"tidbit-body\">\n\t\t<p><\/p>\t<\/div>\n\t\t\t<p class=\"tidbit-link label\">\n\t\t\t<a class=\"label has-right-arrow has-right-arrow--small\" href=\"https:\/\/www.salesforce.com\/agentforce\/?d=cta-body-promo-8%20\u00a0%20%20\" target=\"_blank\">\n\t\t\t\t<span>AGENTFORCE IS HERE<\/span>\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 14 10\">\n\t<path d=\"M13.92 5.38a1 1 0 000-.76.9.9 0 00-.17-.26.25.25 0 000-.07l-4-4a1 1 0 00-1.46 1.42L10.59 4H1.07a1 1 0 000 2h9.52l-2.3 2.29a1 1 0 000 1.42 1 1 0 001.42 0l4-4a.25.25 0 000-.07.9.9 0 00.21-.26z\" \/>\n<\/svg>\n\t\t\t<\/a>\n\t\t<\/p>\n\t\t\t\t<img class=\"tidbit img-evergreen\"\n\t\tsrcset=\"\n\t\t\thttps:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-evergreen-large@0.5x.png 84w,\n\t\t\thttps:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-evergreen-large@1x.png 168w,\n\t\t\thttps:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-evergreen-large@2x.png 336w\n\t\t\"\n\t\tsrc=\"https:\/\/www.salesforce.com\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-evergreen-large@1x.png\"\n\t\talt=\"Illustration of evergreen\"\n\t\tsizes=\"(min-width:1024px) 175px, 130px\"\n\t>\n\t<\/aside>\n\n\n\n\n<p><strong>How the accelerator works:<\/strong> Salesforce Accelerator \u2014 Agents for Impact provides nonprofits with technology, funding, and pro bono expertise to help them innovate and develop AI-powered agent solutions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Solutions selected for the accelerator will be evaluated for feasibility and alignment with Salesforce products to ensure the best fit and maximum impact.<\/li>\n\n\n\n<li>The accelerator will give $2 million in grants to a cohort of nonprofits, and a two-year contract of donated <a href=\"https:\/\/www.salesforce.com\/products\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce products<\/a> to support their vision.<\/li>\n\n\n\n<li>Selected organizations will also receive six months of intensive coaching from Salesforce experts and pro bono volunteers, plus 12 months of one-on-one consulting access on topics ranging from <a href=\"https:\/\/www.salesforce.com\/artificial-intelligence\/what-is-generative-ai\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">generative AI<\/a>, product design, and solution architecture.&nbsp;<\/li>\n\n\n\n<li>Nonprofits in any focus area can <a href=\"https:\/\/salesforceagentsforimpact.splashthat.com\" target=\"_blank\" rel=\"noreferrer noopener\">express interest<\/a> in participating in the accelerator by November 19, 2024. Selected organizations will be notified in March 2025.<\/li>\n<\/ul>\n\n\n\n<p><strong>Fast fact: <\/strong>Salesforce Accelerator \u2014 Agents for Impact is the fifth accelerator Salesforce has launched since 2022. It builds on a body of programming focused on sourcing innovative ideas and providing organizations with critical support in the areas of <a href=\"https:\/\/www.salesforce.com\/news\/stories\/ai-grants-for-nonprofits-2023\/\" target=\"_blank\" rel=\"noreferrer noopener\">AI<\/a>, <a href=\"https:\/\/www.salesforce.com\/news\/stories\/salesforce-ai-accelerator-recipients\/\" target=\"_blank\" rel=\"noreferrer noopener\">education<\/a>, <a href=\"https:\/\/www.salesforce.com\/news\/stories\/sustainable-ai-framework-accelerator\/\" target=\"_blank\" rel=\"noreferrer noopener\">climate action<\/a>, and <a href=\"https:\/\/www.salesforce.com\/news\/stories\/salesforce-accelerator-for-nature\/\" target=\"_blank\" rel=\"noreferrer noopener\">nature<\/a>.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To date, Salesforce has committed $9 million to help nonprofits accelerate their missions and scale impactful solutions through its accelerator program.<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Through this new accelerator, we\u2019re helping nonprofits deploy AI-powered agents that augment their lean workforces, enhance their operations, and drive real impact at scale.<\/p>\n<cite>Suzanne DiBianca, EVP and Chief Impact Officer, Salesforce<\/cite><\/blockquote>\n\n\n\n<p><strong>Soundbites:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u201cTwenty-five years ago, we showed customers they didn\u2019t need to develop their own software. Now, Agentforce is showing them that they don\u2019t need to DIY their AI.&nbsp;This technology is revolutionizing what\u2019s possible for all types of organizations \u2014 businesses, nonprofits, and more \u2014 unlocking new capabilities never before imagined. And we\u2019re committed to making this technology accessible to everyone. Through this new accelerator, we\u2019re helping nonprofits deploy AI-powered agents that augment their lean workforces, enhance their operations, and drive real impact at scale.\u201d \u2013 Suzanne DiBianca, EVP and Chief Impact Officer, Salesforce<\/li>\n\n\n\n<li>\u201cFor first-generation college students, the 1:385 coach-to-student ratio makes receiving individualized guidance difficult. By integrating Agentforce into our platform, we are implementing cutting-edge solutions to better support students. Agents empower our coaches to focus on high-touch, personalized experiences \u2014 real connection and guidance \u2014 while Agentforce manages vital tasks like sharing deadlines and answering common questions at any time day or night.\u201d \u2013 Siva Kumari, CEO, College Possible<\/li>\n\n\n\n<li>\u201cA significant amount of new and returned consumer goods that could have been matched with communities in need \u2014 up to 6 billion pounds \u2014 end up in landfills every year. With resource- matching agents, we\u2019ve transformed how we allocate and ship donations, reducing waste, cutting our carbon footprint, and delivering disaster relief three times faster. This will save five employees over 1,000 hours annually, allowing them to focus on critical frontline response.\u201d \u2013 Stephane Moulec, Chief Technology Officer, Good360<\/li>\n\n\n\n<li>\u201cCreating resumes can be a time-consuming challenge for both learners and coaches, often delaying progress. With resume boost agents, we\u2019re able to streamline this process by guiding learners and coaches through the creation of an initial resume draft, reducing time spent on resumes by 90%. This AI-powered solution accelerates the resume-building process, allowing learners to focus on refining their skills and coaches to provide more meaningful, targeted feedback.\u201d \u2013 Caitlyn Brazill, Chief Revenue Officer at Per Scholas<\/li>\n<\/ul>\n\n\n\n<aside class=\"more-from-block more-from-block--2 alignfull wp-block-newsroom-moreontopic\">\n\t<div class=\"more-from-block__content\">\n\t\t\t\t\t<h4 class=\"more-from-block__title\">Related<\/h4>\n\t\t\n\t\t<div class=\"more-from-block__cards more-from-block__cards--2\"\n\t\t\t\t>\n\t\t\t\n\n<article\t\t\titemscope=\"\"\n\t\titemtype=\"https:\/\/schema.org\/Article\"\n\t\tdata-card-id=\"92728\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/news\/stories\/most-ethical-companies-2026\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope 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class=\"content-card__read-time\">\n\t\t\t\t5 min read\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\t\t<\/div>\n\t\t<noscript>\n<div class=\"pagination-fallback\">\n\n\t\t<a href=\"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/posts\/82876\/page\/2\/?bc=OTH#section-title\">\n\t\t\tOlder Posts\t\t<\/a>\n\t\t<\/div>\n<\/noscript>\n\t<\/div>\n<\/aside>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-learn-more\"><strong>Learn more:<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Read <a href=\"https:\/\/www.salesforce.com\/news\/press-releases\/2024\/10\/29\/agentforce-general-availability-announcement\/\" target=\"_blank\" rel=\"noreferrer noopener\">the latest news on Agentforce<\/a><\/li>\n\n\n\n<li>Learn how Salesforce is <a href=\"https:\/\/www.salesforce.com\/news\/stories\/sustainable-ai\/\" target=\"_blank\" rel=\"noreferrer noopener\">balancing AI with sustainability<\/a><\/li>\n\n\n\n<li>Go deeper by reading the <a href=\"https:\/\/www.salesforce.com\/news\/stories\/responsible-agentic-ai-guidelines\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce policy principles<\/a><\/li>\n\n\n\n<li>See <a href=\"https:\/\/salesforce.vidyard.com\/watch\/https:\/\/salesforce.vidyard.com\/watch\/4m4KMkKFYSywrdiGy4NZmz\" target=\"_blank\" rel=\"noreferrer noopener\">College Possible\u2019s Agentforce solution in action<\/a><\/li>\n<\/ul>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Salesforce today announced Salesforce Accelerator \u2014 Agents for Impact, a new initiative designed to help nonprofits harness Agentforce, a new layer on the Salesforce Platform that enables companies to build and deploy AI agents that can autonomously take action across any business function. Salesforce Accelerator \u2014 Agents for Impact will provide technology, funding, and expertise [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":82895,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"_jetpack_memberships_contains_paid_content":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"footnotes":""},"categories":[1],"tags":[],"sf_content_type":[1727],"sf_theme":[1912],"sf_topic":[1737,1726,1733],"sf_product":[19930],"sf_industry":[],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[1798],"sf_collection":[],"sf_visibility":[],"coauthors":[],"class_list":["post-82876","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","sf_content_type-news-announcements-product","sf_theme-digital-transformation","sf_topic-artificial-intelligence","sf_topic-digital-transformation","sf_topic-stakeholder-capitalism","sf_product-agentforce","sf_location-global"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - 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