{"id":82919,"date":"2024-10-31T08:00:00","date_gmt":"2024-10-31T15:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=82919"},"modified":"2024-11-13T08:37:46","modified_gmt":"2024-11-13T16:37:46","slug":"magic-quadrant-multi-channel-marketing-hubs-2024","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/news\/stories\/magic-quadrant-multi-channel-marketing-hubs-2024\/","title":{"rendered":"Salesforce Recognized as a Leader in the 2024 Gartner\u00ae Magic Quadrant\u2122 for Multichannel Marketing Hubs"},"content":{"rendered":"\n<p><a href=\"https:\/\/www.salesforce.com\/marketing\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce Marketing Cloud<\/a> has been recognized as a Leader in the 2024 Gartner\u00ae Magic Quadrant\u2122 for Multichannel Marketing Hubs for the seventh consecutive year. It was evaluated for Salesforce <a href=\"https:\/\/www.salesforce.com\/marketing\/engagement\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Marketing Cloud Engagement<\/a>, powered by <a href=\"https:\/\/www.salesforce.com\/data\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Data Cloud<\/a> for Marketing, Personalization, Intelligence, and Loyalty Management.<\/p>\n\n\n\n<p><strong>Why it matters: <\/strong>Gartner defines multichannel marketing hubs (MMHs) as software applications that orchestrate personalized communications to individuals in common marketing channels. MMHs optimize the timing, format, and content of interactions through the analysis of customer data, audience segments, and offers. MMHs are foundational for <a href=\"https:\/\/www.salesforce.com\/marketing\/engagement\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">multichannel marketing<\/a>, <a href=\"https:\/\/www.salesforce.com\/marketing\/engagement\/journey-orchestration\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">customer journey orc<\/a><a href=\"https:\/\/www.salesforce.com\/marketing\/engagement\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">hestration<\/a>, and next best action programs.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u201cMMHs enable marketers to engage customers through personalized interactions in common retention marketing channels. They are used to improve revenue, customer engagement, loyalty and lifetime value,\u201d said Gartner in the report.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\"><div class=\"wp-block-image__wrapper\">\n<figure class=\"aligncenter\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"82938-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" width=\"1427\" height=\"1600\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/10\/image_934dd8.png?strip=all&#038;quality=95\" alt=\"\" class=\"wp-image-82938\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/10\/image_934dd8.png 1427w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/10\/image_934dd8.png?w=268&amp;h=300 268w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/10\/image_934dd8.png?w=768&amp;h=861 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/10\/image_934dd8.png?w=913&amp;h=1024 913w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/10\/image_934dd8.png?w=1370&amp;h=1536 1370w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/10\/image_934dd8.png?w=235&amp;h=264 235w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/10\/image_934dd8.png?w=326&amp;h=365 326w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/10\/image_934dd8.png?w=678&amp;h=760 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/10\/image_934dd8.png?w=134&amp;h=150 134w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/10\/image_934dd8.png?w=172&amp;h=193 172w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/10\/image_934dd8.png?w=1218&amp;h=1366 1218w\" sizes=\"auto, (max-width: 1427px) 100vw, 1427px\" \/><\/a><\/figure>\n<div id=\"82938-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"1427\" height=\"1600\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/10\/image_934dd8.png?strip=all&#038;quality=95\" alt=\"\" class=\"wp-image-82938\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/10\/image_934dd8.png 1427w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/10\/image_934dd8.png?w=268&amp;h=300 268w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/10\/image_934dd8.png?w=768&amp;h=861 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/10\/image_934dd8.png?w=913&amp;h=1024 913w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/10\/image_934dd8.png?w=1370&amp;h=1536 1370w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/10\/image_934dd8.png?w=235&amp;h=264 235w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/10\/image_934dd8.png?w=326&amp;h=365 326w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/10\/image_934dd8.png?w=678&amp;h=760 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/10\/image_934dd8.png?w=134&amp;h=150 134w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/10\/image_934dd8.png?w=172&amp;h=193 172w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/10\/image_934dd8.png?w=1218&amp;h=1366 1218w\" sizes=\"auto, (max-width: 1427px) 100vw, 1427px\" \/><\/figure>\n<\/div><\/div><\/div><\/div>\n\n\n<p><strong>Innovation in action:<\/strong> To drive growth through lasting relationships, Salesforce Marketing Cloud can help marketers build personalized, customer-driven experiences by:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Activating <a href=\"https:\/\/www.salesforce.com\/marketing\/data\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">data from any source<\/a> using automated segmentation and insights.<\/li>\n\n\n\n<li>Deploying <a href=\"https:\/\/www.salesforce.com\/marketing\/personalization\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">personalized campaigns faster<\/a> with AI and automation at every step of the way.<\/li>\n\n\n\n<li>Hyper-personalizing content and offers <a href=\"https:\/\/www.salesforce.com\/marketing\/engagement\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">across marketing channels<\/a> that drive conversion and customer loyalty.<\/li>\n\n\n\n<li><strong>Plus, at Dreamforce,<\/strong> Salesforce unveiled <a href=\"https:\/\/www.salesforce.com\/news\/stories\/marketing-cloud-dreamforce-24\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">new marketing innovations<\/a> to help customers unlock data from across their business and use <a href=\"https:\/\/www.salesforce.com\/agentforce\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce<\/a> to optimize campaigns with predefined campaign goals, automatically personalize touchpoints, and recommend actions across the entire customer lifecycle.<\/li>\n<\/ul>\n\n\n\n<p><strong>Salesforce perspective: <\/strong>\u201cToday\u2019s customer expects one-to-one personalized experiences across every channel \u2014 ads, email, mobile, web, social, in-person, speaking with a sales rep, service agent, advisor, clerical staff \u2014 you name it,\u201d said Stephen Hammond, EVP and GM of Marketing Cloud. \u201cWe believe this prestigious industry recognition reinforces our commitment to providing marketers with the best tools to use data, AI, and automation to deliver more relevant and consistent personalized experiences across every channel and department.\u201d<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>We believe this prestigious industry recognition reinforces our commitment to providing marketers with the best tools to use data, AI, and automation to deliver more relevant and consistent personalized experiences across every channel and department.<\/p>\n<cite>Stephen Hammond, EVP and GM of Marketing Cloud<\/cite><\/blockquote>\n\n\n\n<p><strong>Customer perspectives:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>&#8220;Marketing Cloud has been a game-changer, offering robust tools for personalized customer engagement and streamlined campaign management. Its analytics provide invaluable insights, enhancing targeting strategies.&#8221; (See <a href=\"https:\/\/www.gartner.com\/reviews\/market\/multichannel-marketing-hubs\/vendor\/salesforce\/product\/salesforce-cloud\/review\/view\/5353998\" target=\"_blank\" rel=\"noreferrer noopener\">review<\/a> on Gartner Peer Insights\u2122)<\/li>\n\n\n\n<li>&#8220;Marketing Cloud is a fruitful AI solution that perfects the relationship with customers and ensures high sales. The development of customer profile helps in learning trends and this unlocks the company potential. The marketing analytics helps companies optimize on the best market segmentation.&#8221; (See <a href=\"https:\/\/www.gartner.com\/reviews\/market\/multichannel-marketing-hubs\/vendor\/salesforce\/product\/salesforce-cloud\/review\/view\/5335118\" target=\"_blank\" rel=\"noreferrer noopener\">review<\/a> on Gartner Peer Insights\u2122)<\/li>\n<\/ul>\n\n\n\n<aside class=\"more-from-block more-from-block--2 alignfull wp-block-newsroom-moreontopic\">\n\t<div class=\"more-from-block__content\">\n\t\t\t\t\t<h4 class=\"more-from-block__title\">Related<\/h4>\n\t\t\n\t\t<div class=\"more-from-block__cards more-from-block__cards--2\"\n\t\t\t\t>\n\t\t\t\n\n<article\t\t\titemscope=\"\"\n\t\titemtype=\"https:\/\/schema.org\/Article\"\n\t\tdata-card-id=\"92804\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/news\/stories\/forrester-wave-industry-cloud-public-sector-q1-2026\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/Salesforce-Named-a-Leader-in-the-Forrester-Wave-for-Industry-Cloud-Solutions-for-Public-Sector.png?w=1024\" class=\"content-card__image\" alt=\"Chart showing top industry cloud solutions for public sector based on strength of offering and strength of strategy.\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/Salesforce-Named-a-Leader-in-the-Forrester-Wave-for-Industry-Cloud-Solutions-for-Public-Sector.png 1200w, 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https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/Salesforce-Named-a-Leader-in-the-Forrester-Wave-for-Industry-Cloud-Solutions-for-Public-Sector.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/Salesforce-Named-a-Leader-in-the-Forrester-Wave-for-Industry-Cloud-Solutions-for-Public-Sector.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/Salesforce-Named-a-Leader-in-the-Forrester-Wave-for-Industry-Cloud-Solutions-for-Public-Sector.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/Salesforce-Named-a-Leader-in-the-Forrester-Wave-for-Industry-Cloud-Solutions-for-Public-Sector.png?w=343&amp;h=193 343w\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"content-card__content-container content-card__content-container--style-\">\n\t\t\n\t\t\n\t\t\t\t\t<h3 itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/news\/stories\/forrester-wave-industry-cloud-public-sector-q1-2026\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tSalesforce Named a Leader in Analyst Evaluation of Industry Cloud Solutions For Public Sector\u00a0\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t3 min read\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\n\n<article\t\t\titemscope=\"\"\n\t\titemtype=\"https:\/\/schema.org\/Article\"\n\t\tdata-card-id=\"92728\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/news\/stories\/most-ethical-companies-2026\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" height=\"538\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/Blog-Header-1200x630-1.png?w=1024\" class=\"content-card__image\" alt=\"Salesforce named to World&#039;s Most Ethical Companies List for 17th year.\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/Blog-Header-1200x630-1.png 1200w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/Blog-Header-1200x630-1.png?w=300&amp;h=158 300w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/Blog-Header-1200x630-1.png?w=768&amp;h=403 768w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/Blog-Header-1200x630-1.png?w=1024&amp;h=538 1024w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/Blog-Header-1200x630-1.png?w=264&amp;h=139 264w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/Blog-Header-1200x630-1.png?w=500&amp;h=263 500w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/Blog-Header-1200x630-1.png?w=678&amp;h=356 678w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/Blog-Header-1200x630-1.png?w=150&amp;h=79 150w, https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2026\/03\/Blog-Header-1200x630-1.png?w=368&amp;h=193 368w\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"content-card__content-container content-card__content-container--style-\">\n\t\t\n\t\t\n\t\t\t\t\t<h3 itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/news\/stories\/most-ethical-companies-2026\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tSalesforce Named to World\u2019s Most Ethical Companies List for 17th Year\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t2 min read\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\t\t<\/div>\n\t\t<noscript>\n<div class=\"pagination-fallback\">\n\n\t\t<a href=\"https:\/\/www.salesforce.com\/news\/wp-json\/wp\/v2\/posts\/82919\/page\/2\/?bc=OTH#section-title\">\n\t\t\tOlder Posts\t\t<\/a>\n\t\t<\/div>\n<\/noscript>\n\t<\/div>\n<\/aside>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-more-information\"><strong>More information:<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The <a href=\"https:\/\/www.salesforce.com\/form\/marketing\/2024-gartner-multichannel-marketing\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">2024 Gartner Magic Quadrant for Multichannel Marketing Hubs report<\/a> is available<\/li>\n\n\n\n<li>Learn more about <a href=\"https:\/\/www.salesforce.com\/marketing\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce Marketing Cloud<\/a><\/li>\n\n\n\n<li>See how it works, <a href=\"https:\/\/www.salesforce.com\/form\/conf\/engagement-demo\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">watch the Marketing Cloud Engagement demo<\/a><\/li>\n<\/ul>\n\n\n\n<p><em>Gartner, Magic Quadrant for Multichannel Marketing Hubs, 23 October 2024, <\/em><a href=\"https:\/\/www.gartner.com\/analyst\/b9c905be7da2\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Audrey Brosnan<\/em><\/a><em>, <\/em><a href=\"https:\/\/www.gartner.com\/analyst\/bfc008b57e\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Tia Smart<\/em><\/a><em>, <\/em><a href=\"https:\/\/www.gartner.com\/analyst\/b9c904b97faf\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Julia Multedo<\/em><\/a><em>, <\/em><a href=\"https:\/\/www.gartner.com\/analyst\/b9c905bb7fa7\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Greg Carlucci<\/em><\/a><em>, <\/em><a href=\"https:\/\/www.gartner.com\/analyst\/b9c909bf7caf\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Suzanne Schwartz<\/em><\/a><em>, <\/em><a href=\"https:\/\/www.gartner.com\/analyst\/bdcf09b57d\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Julian Poulter<\/em><\/a><em>. The report was titled as Magic Quadrant for Multichannel Campaign Management in 2017.\u00a0<\/em><\/p>\n\n\n\n<p><em>GARTNER is a registered trademark and service mark of Gartner, Inc. and\/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT and Peer Insights are registered trademarks of Gartner, Inc. and\/or its affiliates and are used herein with permission. All rights reserved.<\/em><\/p>\n\n\n\n<p><em>Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.<\/em><\/p>\n\n\n\n<p><em>Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner\u2019s research organization and should not be construed as statement of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Salesforce Marketing Cloud has been recognized as a Leader in the 2024 Gartner\u00ae Magic Quadrant\u2122 for Multichannel Marketing Hubs for the seventh consecutive year. It was evaluated for Salesforce Marketing Cloud Engagement, powered by Data Cloud for Marketing, Personalization, Intelligence, and Loyalty Management. Why it matters: Gartner defines multichannel marketing hubs (MMHs) as software applications [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":82932,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"_jetpack_memberships_contains_paid_content":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"footnotes":""},"categories":[1],"tags":[],"sf_content_type":[1727],"sf_theme":[1912],"sf_topic":[1752,1726,1758],"sf_product":[1759],"sf_industry":[],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[1798],"sf_collection":[],"sf_visibility":[],"coauthors":[],"class_list":["post-82919","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","sf_content_type-news-announcements-product","sf_theme-digital-transformation","sf_topic-awards-and-recognition","sf_topic-digital-transformation","sf_topic-marketing","sf_product-agentforce-marketing","sf_location-global"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - 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