{"id":83737,"date":"2024-12-05T10:30:00","date_gmt":"2024-12-05T18:30:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=83737"},"modified":"2024-12-05T15:03:17","modified_gmt":"2024-12-05T23:03:17","slug":"agentforce-boosts-customer-experience-sales","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/news\/stories\/agentforce-boosts-customer-experience-sales\/","title":{"rendered":"How Agentforce Is Redefining Productivity and Customer Experience in the AI Era"},"content":{"rendered":"\n

Over the past 25 years, Salesforce has redefined enterprise software \u2014 ushering in the eras of cloud, social, mobile, and predictive AI. And now, with Agentforce<\/a>, we\u2019re doing it again. This is, without a doubt, the most exciting wave of innovation I\u2019ve experienced in my entire career.<\/p>\n\n\n\n

What we\u2019re embarking on is nothing short of revolutionary. AI agents<\/a> represent a transformative leap in software, augmenting employees, enhancing customer experiences, and unlocking a limitless digital labor force for every industry vertical. Although it’s still early days, the impact of AI agents on businesses is already reshaping how work gets done, delivering significant cost savings and boosting productivity for companies of all sizes and industries.<\/p>\n\n\n\n

That\u2019s why Agentforce has captured the attention of CEOs, CTOs, and CIOs globally. Agentforce is unique in that it brings together apps, data, metadata, and agents on a single platform, forming a complete AI system for enterprises. Companies can easily build and deploy AI agents that autonomously act across business functions. <\/p>\n\n\n\n